Become a part of our caring community

The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and CenterWell business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers. Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers.
We are actively seeking top talent to join us in shaping the future of healthcare through AI excellence. Join our rapidly expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.

Design and build production-grade AI agents and GenAI applications for healthcare, with emphasis on agent orchestration, RAG, tool use, workflow automation, and personalized assistance. Develop secure, scalable AI services using frameworks such as LangChain, LlamaIndex, or Semantic Kernel, plus Python APIs and modern web integration. Improve quality through prompt and context optimization, evaluation frameworks, guardrails, monitoring, and human-in-the-loop validation. Partner with product, clinical, data, and compliance teams to deliver measurable business value in HIPAA-compliant environments.

Use your skills to make an impact

Required Qualifications

• Minimum 5 years of professional software engineering experience with advanced Python development skills and a proven track record of delivering scalable, production-grade full-stack applications.
• At least 3 years of experience building user-facing applications using modern frontend frameworks such as React, Vue, Solid, or Angular, including development of responsive, accessible, and API-integrated user interfaces.
• Demonstrated hands-on experience integrating AI/ML capabilities into production systems utilizing contemporary AI SDKs, orchestration frameworks, and agentic architectures. Proficient in prompt engineering, model selection, context management, and generative AI deployment best practices.
• Direct experience developing AI-powered solutions such as retrieval-augmented generation (RAG) pipelines, embeddings-based retrieval systems, AI agents, multi-agent workflows, or advanced conversational interfaces, including implementation of AI-specific testing, evaluation, safety, and quality assurance methodologies.
• Proficiency with AI-assisted development tools such as Claude Code, Cursor, Replit, or comparable AI-enabled coding platforms, leveraging these tools for code acceleration, prototyping, debugging, and quality improvement.
• Strong understanding of AI system evaluation, observability, reliability, fallback strategies, safety guardrails, latency optimization, and rate-limit management within enterprise production environments.
• Experience designing, deploying, and maintaining autonomous or semi-autonomous AI agents with tool invocation, memory, workflow orchestration, and multi-step reasoning capabilities in complex enterprise use cases.
• Bachelor’s degree in Computer Science, Mathematics, Statistics, or a related quantitative discipline with at least 5 years of relevant professional experience; or a Master’s degree in a similar field with a minimum of 3 years of relevant experience.

Preferred Qualifications

• Strong verbal and written communication skills with ability to explain complex AI concepts to non-technical stakeholders, excellent cross- functional collaboration skills enabling effective work with product managers, designers, clinicians, and compliance specialists, and demonstrated success working within regulated or high-accountability environments such as healthcare, finance, or government.
• Experience in healthcare industries

Additional Information

This position follows a hybrid work style and must be performed at one of our designated Tech Market locations: New York City; Louisville, KY; Dallas, TX

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$141,100 - $194,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Associate Director of DevOps Engineering is an exciting opportunity to shape Humana’s DevOps future. In this strategic and technical leadership role, you will guide transformative DevOps initiatives, leading a dynamic team of engineers dedicated to innovation and excellence. By driving standardization and forging strong partnerships with software delivery teams, you will boost the speed, security, and reliability of our software pipeline. This hands-on leader will oversee CI/CD processes, inspire cross-team collaboration, and cultivate a culture of continuous improvement—empowering both engineering and operations teams to deliver outstanding results.

The Associate Director of DevOps will lead a team of DevOps engineers to advance Humana’s DevOps platform, enhance security, and accelerate delivery timelines. This role focuses on developing engineering expertise in cloud and automation technologies, promoting productivity and improving the developer experience. The leader will drive the DevOps strategy, implement automation across the development lifecycle, and foster collaboration between software development and operations teams to enable secure, efficient software delivery.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in science, engineering, or an equivalent technical field
• 8-10+ years in DevOps, SRE, or Cloud Engineering with 3+ years leadership experience.
• 3+ years' experience leading engineers implementing CI/CD pipelines using tools like Azure DevOps, Jenkins, GitLab CI, or CircleCI to automate application deployment
• 2+ years' experience managing all non-engineering functions like recruiting, financial budgets, career development, and more for a large growing engineering team
• Extensive people leader skills with dedication to grow talent and skills across the organization.
• Prior experience fostering a culture of collaboration between development and operations teams to promote transparency, shared responsibility, and streamlined processes, resulting in faster change lead times

Preferred Qualifications

• Master's degree or equivalent experience
• Expertise with major cloud platforms (AWS, Azure, or GCP)
• Extensive experience with CI/CD tools, containerization (Docker), orchestration (Kubernetes), and pipeline-as-code
• Experience with monitoring and logging solutions like Dynatrace, Prometheus, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk for proactive issue detection and troubleshooting.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Additional Information

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$142,300 - $195,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and CenterWell business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers. Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers.

We are actively seeking top talent to join us in shaping the future of healthcare through AI excellence. Join our rapidly expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.

At Humana, applied artificial intelligence is central to driving intelligent automation that reduces administrative burden, enabling personalization that delivers tailored member experiences, and optimizing operational efficiency across the complex healthcare ecosystem. We are seeking an accomplished Lead Applied AI Engineer to architect and deliver advanced AI systems that seamlessly integrate Generative AI capabilities and intelligent agents into secure, scalable healthcare platforms that handle millions of member interactions while maintaining the highest standards of data privacy and system reliability.

This highly technical and influential role defines technical standards for AI deployment across the organization, ensures that AI systems are reliable through rigorous testing and monitoring, measurable through comprehensive metrics and evaluation frameworks, compliant with healthcare regulations and ethical guidelines, and strategically aligned with enterprise architecture and business strategy. The Lead Applied AI Engineer will operate at the critical intersection of AI innovation and responsible healthcare technology, balancing the rapid pace of AI advancement with the careful, deliberate approach required in healthcare environments.

Key Responsibilities

• Architect comprehensive end-to-end AI systems including sophisticated RAG pipelines with multi-stage retrieval and re-ranking, complex agent orchestration systems that coordinate multiple specialized agents, and multi-model integrations that leverage different AI models for their respective strengths, designing these systems with appropriate modularity, extensibility, and operational characteristics to support evolving business requirements.
• Define rigorous standards for prompt engineering including templates, versioning, and testing methodologies, establish comprehensive evaluation metrics that capture both technical performance and business value, and develop performance optimization strategies including model selection criteria, caching approaches, and resource utilization patterns that teams across the organization can adopt to accelerate AI delivery.
• Lead deployment of AI systems into production environments with strong observability including detailed logging and tracing, comprehensive reliability including graceful degradation and circuit breakers, thorough monitoring including real-time dashboards and automated alerting, and robust incident response procedures, ensuring AI services meet stringent service level objectives required for healthcare applications.
• Design scalable data ingestion architectures that can process diverse data sources including structured databases, unstructured documents, and real-time streams, implement efficient retrieval architectures using vector databases and hybrid search approaches, develop data preprocessing pipelines that clean and enrich data for AI consumption, and establish data quality monitoring to ensure AI systems operate on high-quality inputs.
• Drive quantitative evaluation and continuous improvement of AI systems through establishment of evaluation frameworks, implementation of A/B testing capabilities, analysis of user feedback and system telemetry, and systematic iteration on prompts, retrieval strategies, and model configurations to progressively improve system performance and user satisfaction over time.
• Collaborate strategically with platform teams to ensure infrastructure readiness for demanding AI workloads including GPU availability, appropriate networking configurations, and optimized data storage, define requirements for AI-specific platform capabilities such as model serving infrastructure and feature stores, and partner on integration of AI systems with enterprise services.
• Mentor engineers at various levels through technical guidance, code reviews, architecture discussions, and career development support, elevate AI engineering best practices across the organization through creation of documentation, delivery of training sessions, and establishment of communities of practice, and foster a culture of responsible AI development that prioritizes ethics, transparency, and user benefit.
• Ensure AI solutions rigorously meet healthcare compliance requirements through comprehensive documentation of system behavior and decision logic, implementation of ethical standards that prevent algorithmic bias and ensure fairness across different populations, and adherence to regulatory frameworks including HIPAA, FDA guidance for clinical decision support, and emerging AI-specific regulations.

Use your skills to make an impact

Required Qualifications

• 7+ years of experience in software engineering with a strong focus on applied AI/ML, building and operating distributed systems at scale, and developing full-stack architectures that combine backend services with modern web applications, demonstrated through leadership of significant projects that delivered measurable business impact through AI capabilities.
• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related field, or equivalent practical experience demonstrated through significant technical leadership in AI projects, recognized contributions to the AI engineering community, or progressive career advancement into increasingly responsible AI technical leadership roles.
• Demonstrated deep expertise designing and deploying production- grade generative AI systems including sophisticated RAG architectures with multi-hop retrieval and reasoning, agent orchestration frameworks that coordinate multiple AI agents with tool use and memory, multi- model systems that combine different AI capabilities, and conversational AI systems that maintain context and handle complex dialogues.
• Proven ability to lead complex AI initiatives across multiple teams with different specializations, translating high-level business objectives into concrete AI system designs and technical roadmaps, coordinating implementation across frontend, backend, data, and infrastructure teams, and driving projects from conception through production deployment and ongoing optimization.
• Strong technical proficiency in Python including advanced language features and design patterns, extensive experience with modern web application frameworks (e.g., React, FastAPI) including best practices for scalability and maintainability, and deep knowledge of AI-specific technologies including vector databases, embedding models, LLM APIs, and orchestration frameworks.
• Demonstrated experience establishing organization-wide best practices for prompt engineering including systematic testing and version control, comprehensive evaluation frameworks that combine automated metrics with human assessment, model observability including tracking of costs and performance, and performance benchmarking methodologies that enable data-driven optimization decisions.
• Deep familiarity with responsible AI principles including fairness, accountability, transparency, and ethics, understanding of governance considerations for AI systems including model risk management and validation requirements, and practical experience addressing deployment challenges in regulated environments including testing, documentation, change management, and ongoing monitoring requirements.

Preferred Qualifications

• Excellent leadership skills including ability to influence technical direction across organizational boundaries, proven mentoring and coaching abilities that develop engineering talent, and strong cross-functional collaboration skills enabling effective partnership with product management, data science, design, security, compliance, and business stakeholders.
• Experience in healthcare industries

Additional Information

This position follows a hybrid work style and must be performed at one of our designated IT hub locations: New York City; Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA or Washington, D.C.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$170,800 - $234,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

In this Senior Data Architect role, you will meaningfully contribute to data architecture, data integration, and interoperability for CenterWell's OneHome team. You will ensure data solutions are both technically robust and aligned with business and user needs. You will also establish and enforce data standards, models, and governance, while also prioritizing enhancements and new features based on business impact. Additionally, you will help improve communication across engineering, business stakeholders, and end-users to accelerate the development and deployment of high-quality data products.

As a Senior Data Architect, you will spend approximately 60% of your time with data architecting and modeling related tasks and approximately 40% of your time coding. As main components of the tech stack, you will work with SQL Server and Snowflake. You will report to an Associate Director, Technology Solutions.

The Senior Data Architect works in all data environments which includes data design, database architecture, metadata and repository creation. The Senior Data Architect work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Key Responsibilities

• Use data architecture, data integration, and interoperability best practices to make data available for analytics teams.
• Work with CenterWell data and Humana membership data
• Optimize data loading, storing, modeling, and pipelining
• Develop blueprints for all data repositories, evaluating hardware and software platforms, and integrating systems.
• Translate needs into long-term data architecture solutions.
• Design and build dimensional database schemas.
• Evaluate reusability of current data for separate analyses.
• Conduct data sheering to rid the system of old, unused or duplicate data.
• Review object and data models and the metadata repository to structure the data for better management and quicker access.
• Begin to influence department's strategy.
• Exercise considerable latitude in determining goals and approaches to assignments.

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology or related field
• 5+ years of experience in data engineering
• 2+ years of experience in data architecture
• 3+ years of experience with Snowflake
• Experience with Big Data Integration & Analytics
• Experience with healthcare data

Preferred Qualifications

• Master's Degree

Additional Information

Work Style: This position's work style is open to either remote or hybrid from any of the locations listed below.

Hub Location Options:

• Louisville, KY
• Atlanta, GA
• Washington, DC (Arlington, VA)
• Fort Lauderdale, FL
• Boston, MA
• Chicago, IL
• Dallas, TX
• New York, NY

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

• Work-Life Balance
• Generous PTO package
• Health benefits effective day 1
• Annual Incentive Plan
• 401K - Excellent company match
• Well-being program
• Paid Volunteer Time Off

If you share our passion for helping people, we likely have the right place for you at Humana.

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$117,600 - $161,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

Humana Technology Solutions is looking for a Senior Software Engineer to join our expanding Primary Care Growth team - where we empower agents to assist seniors in choosing our senior-focused primary care services. In this role, you will sit at the intersection of cutting-edge technology and enhancing the health and happiness of our clients. If you are eager to leverage your technical skills to promote healthier lifestyles, this position could be for you.

As part of a Fortune 50 corporation committed to health and well-being through personalized care and community engagement, you will have the chance to work directly with Senior Leadership in the Growth Team. While your immediate focus will be to design and build sales applications on Salesforce Health Cloud, this role is designed for someone who can quickly expand beyond Salesforce, to learn new programming paradigms, and adopt emerging tools as the software engineering world evolves.

Our agents are empowered with best-in-class tools, including managed packages such as Bigtincan. We actively leverage cutting-edge AI capabilities such as Salesforce Einstein Lead Scoring, Bigtincan's AuthoringAI, RoleplayAI, and Coaching AI for learning management, along with InvocaAI for conversational intelligence and continue to expand our AI ecosystem to support our agents as they meet the demands of a rapidly growing business.

• Design and Development:
• Develop Salesforce Health Cloud features using Omniscript, Apex, and Flows.
• Build custom applications, workflows, and automation using Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Build user interfaces and integrate Salesforce with external systems using MuleSoft.
• Contribute to full‑stack development beyond Salesforce, including UI frameworks, backend services, APIs, and data integrations.

• Participate in technical design discussions and recommend scalable, maintainable solutions

• Collaboration

• Partner with product owners and business stakeholders to translate requirements into technical designs.
• Collaborate with cross‑functional teams across sales, marketing, data, and IT.

• Mentor junior developers and contribute to Engineering best practices.

• Testing and Maintenance:

• Ensure application stability, performance, and security through testing and code reviews.
• Troubleshoot production issues and support ongoing enhancements.

• Follow CI/CD and modern development lifecycle practices.

• Documentation in ADO:

• Create technical documentation, including solution designs and test plans.
• Maintain system documentation and KT artifacts in Azure DevOps (ADO).

Use your skills to make an impact

Required Qualifications

• Bachelor's degree or equivalent experience in software engineering
• 4+ years of Salesforce development experience, with expertise in Salesforce Sales and Health Cloud.
• Hands‑on experience with OmniStudio, Apex, Flows, and Lightning components.
• Experience integrating Salesforce with external systems.

Preferred Qualifications

• Experience with MuleSoft integration platform
• Full‑stack development experience outside Salesforce
• Salesforce certifications (Admin, Platform Developer I, OmniStudio Consultant, Sales or Health Cloud)
• Health Cloud Accredited Professional or AI‑related certifications

Additional Information

This position follows a remote work style however candidates must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL or Charlotte, NC.

Work At Home Requirements:To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Process

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. The first step in the process will be an on-demand, self-paced Hirevue interview which will be reviewed by the recruiter. Additional steps if you are elected to move forward include a live video interview with the hiring manager and other members of the team.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$106,900 - $147,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

At Humana, a Fortune 50 company, we are committed to health and well-being through personalized care and community engagement. We are looking for a Lead Technology Solutions Professional who can build applications in Salesforce Health Cloud for our rapidly expanding Primary Care business. The goal is to empower our Medicare sales agents who assist seniors in choosing our senior-focused primary care services. You will sit at the intersection of the latest technology and enhancing the health and happiness of our clients. If you are eager to leverage your technical skills to promote healthier lifestyles, this position could be for you.

As a Lead Technology Solutions professional, you will work directly with Senior Leadership on the Primary Care Growth Team. While your primary focus will be to build Sales applications on Salesforce Health Cloud, you will quickly expand beyond Salesforce, learning new programming paradigms and adopting emerging tools as the software engineering world evolves. Current sales agent tools include managed packages like Blackthorn, BrainShark, and Spiff, while we explore the latest AI technologies to enhance our services.

AI tools we use now include Salesforce Einstein Lead Scoring, Bigtincan's AuthoringAI, RoleplayAI, Coaching AI and InvocaAI for conversational intelligence. We plan to introduce more AI features going forward to help sales agents keep up with the demands of our fast-growing business. Lead responsibilities will include the following:

Design and Development:

• Develop Salesforce Health Cloud features using Omniscript, Apex, and Flows.
• Create custom applications, workflows, and automation using Salesforce tools including Omniscript, Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Build user interfaces and integrate Salesforce with external systems like Mulesoft.
• Contribute to full‑stack development beyond Salesforce, including UI frameworks, backend services, APIs, and data integrations.
• Evaluate and adopt new tools, frameworks, languages, and architectural patterns as business and technology needs evolve.

​Collaboration:

• Work with business analysts, project managers, and end-users to gather requirements and translate them into technical solutions.
• Collaborate with cross-functional teams in sales, marketing, and IT to ensure solutions align with business objectives.
• Provide hands‑on technical leadership, mentoring developers, and setting engineering best practices.

Testing and Maintenance:

• Ensure application stability, performance, and security through testing and code reviews.
• Troubleshoot production issues, debug complex problems, and provide long‑term system support.
• Promote CI/CD, strong development lifecycle practices, and scalable deployment strategies.

Documentation in ADO:

• Create and maintain technical documentation, including architecture designs, solution specifications, and test plans.
• Maintain knowledge transfer (KT) documentation and system configuration records in Azure DevOps (ADO).

Use your skills to make an impact

Required Qualifications

• Bachelor's degree or 4+ years' experience with Salesforce development
• 2+ years of project leadership experience
• 3+ years of Salesforce experience with proficiency in Sales and Health Cloud using Omniscript, Apex, and Flows
• Salesforce Certifications: Sales/Service/Health Cloud, Administrator, Platform Developer, and Omnistudio Consultant
• Experience managing multiple tasks and deadlines with strong attention to detail
• Effective communication skills both verbal and in writing, with the ability to present to senior leaders

Preferred Qualifications

• Experience with integrating Salesforce with external systems through Mulesoft.
• Full‑stack development experience outside Salesforce (e.g., JavaScript frameworks, backend services, APIs, cloud platforms).
• Certified OmniStudio Developer or Platform Developer II.
• Salesforce expertise in Sharing & Visibility, Deployment Strategies, Platform App Builder, Advanced Administration.
• Health Cloud Accredited Professional.
• Healthcare Industry Certified AI Specialist.
• Certified AI Associate.
• Advanced Administrator.
• Salesforce Certified Associate.

Additional Information

This position follows a remote work style however the candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL or Charlotte, NC.

Work-At-Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Process

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward you will receive outreach from HireVue to complete an On-Demand prescreening interview.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$117,600 - $161,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The AVP, Software Engineering for Agent Assist Solutions leads engineering strategy and execution for the Agent Assist suite—a flagship AI product focused on transforming customer engagement in healthcare. This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation within a matrixed, cross-functional team.

Key Responsibilities

Technical Leadership

• Develop and execute the technical roadmap for Agent Assist, ensuring robust, scalable, and secure solutions.

• Architect and deliver production-grade AI features leveraging GCP, Python, Vertex AI, Gemini, and CES.

• Partner with AI Platform team, Product, UX, and Data Science as a technical stakeholder in roadmap and prioritization.

Operational Oversight

• Lead 4–6 dedicated engineering teams (6–10 members each, mix of associates and contractors).

• Manage engineering budgets, resource allocation, and operational excellence.

Compliance & Governance

• Ensure all solutions meet HIPAA, SOC2, and SOX compliance requirements.

• Champion responsible and ethical AI practices, embedding these principles into development workflows.

Collaboration

• Drive matrixed collaboration with product, UX, data science, and operations, aligning efforts to deliver cohesive solutions.

• Effectively communicate engineering strategy and progress to executive leadership and stakeholders.

Enterprise Architecture Influence

• Shape architectural standards across the organization, ensuring interoperability, scalability, and resilience for AI-driven solutions.

Change Management & Organizational Influence

• Skilled at driving cultural and process transformation across matrixed teams.

Vendor & Ecosystem Strategy

• Experience negotiating and managing strategic partnerships with cloud providers, AI vendors, and integrators.

Strategic Impact

• Deploy Agent Assist to production, achieving reductions in Average Handle Time (AHT), minimizing callbacks, and expanding adoption across voice and online channels.

• Deliver innovative features beyond baseline to differentiate offerings and unlock new value.

• Influence enterprise-wide AI governance, advocating for responsible adoption and best practices.

Qualifications

• 10+ years in software engineering, including 5+ years in senior technical leadership.

• Demonstrated success delivering AI-driven platforms in production, ideally within healthcare.

• Deep experience with GCP, Python, and AI/ML tools (Vertex AI, Gemini, CES).

• Strong leadership, communication, and stakeholder management skills.

• Understanding of healthcare compliance frameworks and ethical AI practices.

Success Metrics (First 12 Months)

• Agent Assist live in production, with measurable reductions in AHT and callbacks.

• Delivery of innovative, differentiated features.

• Increased adoption of Agent Assist across online channels.

Why This Role Matters 
This AVP role is critical in delivering a transformative customer experience for healthcare, ensuring competitive advantage in an AI-first marketplace. The successful candidate will not only deliver a flagship product but also shape the foundation for responsible, enterprise-scale AI adoption.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree
• 10 or more years of technical experience
• 8 or more years of management experience
• Broad understanding of Information Technology solutions including technologies, platforms, applications and capabilities
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Master's Degree
• 3 or more years of IT Management experience

Additional Information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$208,500 - $286,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Full Stack Engineer performs software engineering activities in all layers of the stack, from setting up the database to programming in the back-end and the appearance at the front-end. The Full Stack Engineer work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Full Stack Engineer is involved in all stages of software development, including front-end development, back-end development, database integrations, network and hosting management, user interface, user experience, and back-end server management. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree in Computer Science or related field
• 3-5 years of experience in systems analysis or application programming development
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Additional Information

Why Humana

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

​As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue  to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Social Security Task
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how he information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$89,000 - $121,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

Candidate should be located in one of the following metro locations:
(Louisville KY, NYC Metro, Dallas Metro, Charlotte NC Metro, South Florida, Washington DC metro, Chicago, Boston, Atlanta, Nashville)
The Senior Security Engineer, Privileged Access Management (PAM) will serve as an individual contributor responsible for driving the execution of initiatives supporting the enterprise PAM program. Reporting to the Associate Director, CyberSecurity Engineering, this role will implement and operationalize privileged access capabilities across cloud, on-premises, and subsidiary environments. The Senior Engineer will lead complex PAM initiatives, reduce high-risk privileged access, support platform migrations, and act as a technical authority within the PAM domain. This position requires deep technical expertise, strong execution skills, and the ability to work independently while collaborating closely with program, engineering, and business stakeholders.

Key Responsibilities:

• Design, implement, and maintain PAM solutions, including vaulting, credential rotation, session management, and privileged access workflows.
• Drive hands-on remediation of high-risk privileged access to ensure principle of least privilege is adhered to and comprehensive controls safeguard existing privileged entitlements.
• Implement and enhance privileged access controls across Windows, Linux/AIX, MacOS, Active Directory/Azure AD, cloud platforms, and databases.
• Partner with application, infrastructure, and cloud engineering teams to ensure privileged access is correctly inventoried, vaulted, rotated, and governed.
• Support onboarding of applications and services into PAM solutions, including privilege mapping, configuration, and testing.
• Collaborate with the Associate Director on roadmap execution, technical design decisions, and delivery of program initiatives.
• Provide technical input into PAM posture reporting, risk remediation efforts, and audit/compliance responses.
• Develop and maintain technical documentation, standards, runbooks, and operational procedures for PAM services.
• Participate in incident response, troubleshooting, and root-cause analysis for PAM-related issues.
• Support on-call responsibilities and escalation handling for privileged access services as required.
• Stay current on emerging PAM technologies, threats, and best practices to continuously improve PAM capabilities.

Use your skills to make an impact

Requirements:

• 3 - 5 years of experience in cybersecurity, IAM, or infrastructure engineering with strong hands-on focus on Privileged Access Management.
• Deep technical experience with PAM platforms (e.g., CyberArk, BeyondTrust, Delinea), including vaulting, credential rotation, and session management.
• Strong understanding of privileged access models across Windows, Linux/AIX, Active Directory/Azure AD, and cloud environments.
• Hands-on experience remediating high-risk privileged access, including service accounts, nested groups, SUDO policies, and elevated admin roles.
• Working knowledge of cloud platforms (Azure preferred; AWS/GCP a plus) and cloud privileged access patterns.
• Experience automating PAM workflows using scripting or code (PowerShell, Python, APIs).
• Ability to execute complex technical initiatives with minimal oversight while aligning to broader program objectives.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to communicate clearly with technical and non-technical stakeholders.
• Experience working in SAFE or similar agile work management methodologies is preferred.
• Ability to participate in on-call support and escalation rotations for PAM services.

Preferred Requirements:

• Bachelor's degree in Computer Science, IT or other related field.
• Industry certifications including but not limited to Security+, CISSP, CISM

Remote/WAH requirements:

• WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$117,600 - $161,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 04-24-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Lead Software Engineer is responsible for advancing and optimizing the Batch, EDI, and Clearinghouse technology ecosystem supporting the eHub and HIT teams. This role leads complex engineering work, enhances system performance and reliability, and enables strategic capabilities that improve provider experience, operational efficiency, and compliance. The position blends hands-on engineering with technical leadership, driving innovation through automation, AI, and modern integration patterns.

The Lead Software Engineer possesses advanced hands-on engineering expertise and offers technical leadership, promptly addressing critical production issues and promoting ongoing improvements in transaction accuracy and timeliness. This position is integral to supporting the organization's modernization initiatives, including automation, AI-driven efficiencies, application and API optimization, and the reduction of technical and digital footprints. Furthermore, the role enhances enterprise security by improving TLM processes, addressing vulnerabilities, and removing hard-coded secrets across environments. The Lead Software Engineer also provides guidance to executives in developing functional strategies on significant, often segment-specific matters. The role requires independent judgment and decision-making on complex tasks, operating with minimal supervision and analyzing variable factors to determine optimal solutions.

Key Responsibilities

Technology Leadership & Solution Delivery

• Lead the design, engineering, and optimization of Batch, EDI, and Clearinghouse capabilities that support business strategy and provider experience improvement.
• Collaborate with cross‑functional teams (eHub, HIT, Operations, EIP, Architecture) to deliver scalable, secure, and compliant technology solutions.
• Drive continuous modernization and simplification, improving performance, reliability, and technology lifecycle management.

EDI, Clearinghouse, and Batch Operations Excellence

• Monitor, interpret, and report on KPIs related to EDI transactions, clearinghouse connectivity, and batch processing.
• Identify performance gaps, systemic issues, and opportunities for optimization; recommend and implement improvements aligned with strategic objectives.
• Lead resolution of complex transmission, connectivity, and processing issues with internal teams and external partners.

Automation, AI, and Productivity Enablement

• Engineer and integrate automation, AI accelerators, and intelligent tooling to streamline workflows, reduce manual effort, and improve data quality.
• Advance operational efficiency by supporting:
• Application and API rationalization
• Simplification of reporting and reduction of data redundancies
• Reduction of digital/system footprint
• Promote the adoption of modern engineering, integration, and DevOps practices.

Security, Compliance & Engineering Quality

• Support and improve technology lifecycle management (patching, upgrades, decommissioning, modernization).
• Partner with security teams to identify, respond to, and remediate vulnerabilities in a timely manner.
• Drive secure engineering practices, including the elimination of hard‑coded secrets and adoption of enterprise secret‑management solutions.

Collaboration, Mentorship & Technical Guidance

• Serve as a subject matter expert for EDI, batch, and clearinghouse technologies.
• Mentor engineers, guide technical decision‑making, and promote engineering best practices.
• Influence architectural approaches and help shape integration strategies for future-state capabilities.

Use your skills to make an impact

Required Qualifications

• 5–7+ years of experience in integration engineering, systems engineering, or similar technical roles.
• Strong technical expertise in EDI (X12), clearinghouse transactions, and batch processing architectures.
• Demonstrated ability to engineer and optimize large-scale transactional systems.
• Hands-on experience with automation, scripting, and workflow orchestration.
• Understanding of AI/ML or intelligent automation tools (e.g., NLP, process automation, Azure AI, Claude code, GitHub Copilot).
• Experience with secure engineering practices, vulnerability remediation, or secret‑management tooling.
• Must be willing to work in a Hybrid work structure within Louisville, Kentucky or Nashville, Tennessee

Preferred Qualifications

• Experience with Azure or other cloud platforms.
• Familiarity with modern integration platforms (Apigee, Edifecs, Azure Integration Services).
• Knowledge of DevOps practices, CI/CD pipelines, and Infrastructure-as-Code.
• Healthcare or regulated industry experience.

Additional Information

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

• Work-Life Balance
• Generous PTO package
• Health benefits effective day 1
• Annual Incentive Plan
• 401K - Excellent company match
• Well-being program
• Paid Volunteer Time Off

If you share our passion for helping people, we likely have the right place for you at Humana.

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$129,300 - $177,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.