Become a part of our caring community and help us put health first

Become a key driver in shaping the future of AI-powered healthcare. We are looking for a Principal Applied AI Engineer, a technical leader who thrives in ambiguous, high-impact environments and is motivated by solving real problems with pragmatic, elegant, and scalable solutions. This position reports into the AI platform team, ensuring close alignment with platform strategy and delivery. It is for someone who wants autonomy, influence, and the responsibility of setting a high bar for engineering excellence.

Become a key driver in shaping the future of AI-powered healthcare. We are looking for a Principal Applied AI Engineer, a technical leader who thrives in ambiguous, high-impact environments and is motivated by solving real problems with pragmatic, elegant, and scalable solutions. This position reports into the AI platform team, ensuring close alignment with platform strategy and delivery.  It is for someone who wants autonomy, influence, and the responsibility of setting a high bar for engineering excellence.

What You’ll Do

• Lead the design and build of advanced generative AI systems, spanning LLM-powered applications, multi-agent workflows, RAG, and domain-specific reasoning engines.
• Architect and own robust APIs and platform capabilities that bring AI to real business workflows at enterprise scale.
• Drive the engineering of high-quality data, feature, and evaluation pipelines that support reliable and continuously improving AI behavior.
• Partner with data scientists, platform engineers, and product leaders to transform conceptual ideas into resilient, testable, observable production systems.
• Set engineering standards and elevate team culture, emphasizing clarity, craftsmanship, iteration, and objective measures of excellence.
• Mentor other engineers and guide teams through complex technical decision-making.
• Serve as a thought leader on the practical application of generative AI technologies, emerging patterns, and their fit within our ecosystem.
• Champion observability, measurement, and operational excellence, ensuring deployed systems are trustworthy, maintainable, and high-performing.
• Stay at the forefront of AI/ML advancements and help the organization understand the right time, and the right way, to adopt new technologies.
• The successful candidate will help drive key business outcomes, including measurable improvements in healthcare delivery and member satisfaction.

Use your skills to make an impact

Required Qualifications

• Bachelor’s or Master’s in Computer Science, Engineering, or a related quantitative field.
• 10+ years of professional software or platform engineering experience.
• Deep expertise in Python, including building production services and shared libraries used by others.
• Hands-on experience with modern AI systems, including LLM integration, RAG, embeddings, and applied generative AI patterns.
• Strong background in machine learning engineering, including model deployment, monitoring, evaluation, and lifecycle management.
• Expert-level understanding of FastAPI, Flask, or similar frameworks, and REST/gRPC service design.
• Strong proficiency with cloud-native development on AWS, GCP, or Azure.
• Minimum 5 years of containerization and orchestration experience (Docker, Kubernetes).
• Production experience with CI/CD pipelines, version control, and modern DevOps practices.
• Demonstrated ability to own large, ambiguous problems and deliver high-value, high-quality solutions.

Preferred Qualifications

• Experience shaping engineering culture or influencing architectural direction across teams.
• Experience with generative AI tooling (e.g., LangChain, LlamaIndex, PydanticAI, or similar).
• Strong understanding of deep learning frameworks (PyTorch, TensorFlow).
• Experience with distributed systems (Akka, Flink, or similar).
• Prior work building platforms rather than one-off applications.
• A track record of pragmatic decision-making, balancing innovation with maintainability and long-term value.

Additional Information

This position follows a hybrid work style and must be performed at one of our designated IT hub locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; or Washington, D.C.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$172,200 - $236,900 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community and help us put health first

At Humana, we are deeply committed to transforming the healthcare landscape through secure, scalable, and innovative technology platforms that fundamentally improve the health and well-being of millions of members across the country. We are seeking a highly skilled Senior Platform Engineer to contribute meaningfully to the comprehensive design, meticulous development, and reliable operation of foundational engineering platforms that power mission-critical healthcare applications and sophisticated AI-driven solutions, directly impacting patient care and operational efficiency. This pivotal role plays a key part in the ongoing modernization of cloud infrastructure, substantially strengthening developer productivity through automation and best practices, and ensuring that distributed systems are resilient, compliant with healthcare regulations, and performant under demanding production workloads. The successful candidate will build robust platform capabilities that enable secure, compliant, and scalable delivery of healthcare technology while upholding the highest standards of reliability and operational excellence in a highly regulated environment, where system failures can directly impact member health and safety.

Key Responsibilities

• Design and implement highly scalable platform services and shared infrastructure components that support both healthcare applications and advanced AI systems, ensuring these foundational services can handle growing data volumes, increased user loads, and evolving business requirements while maintaining consistent performance and availability across all environments.
• Develop and maintain comprehensive CI/CD pipelines that enable secure, automated, and compliant software delivery processes, incorporating automated testing, security scanning, compliance validation, and deployment orchestration to accelerate development velocity while maintaining rigorous quality and security standards required in healthcare environments.
• Build and operate containerized services using industry-standard technologies such as Docker and Kubernetes, ensuring resilience through proper health checking, auto-scaling, and graceful degradation patterns, while maintaining high availability through multi-zone deployments, circuit breakers, and comprehensive disaster recovery capabilities.
• Implement sophisticated observability solutions including comprehensive monitoring, centralized logging, detailed metrics collection, and distributed tracing capabilities to support operational excellence, enable rapid troubleshooting, facilitate capacity planning, and provide deep insights into system behavior across complex microservices architectures.
• Design and maintain robust storage solutions and efficient data models across both relational databases (e.g., PostgreSQL, MySQL) and non- relational systems (e.g., MongoDB, Redis, Cassandra), ensuring data integrity, optimal query performance, proper indexing strategies, and adherence to data governance requirements specific to healthcare data handling.

• Perform thorough production troubleshooting and comprehensive root cause analysis to identify and resolve system issues, implementing preventive measures to strengthen platform reliability, reduce mean time to recovery (MTTR), and continuously improve system stability through post- incident reviews and actionable remediation plans.

• Collaborate effectively with product engineering teams, security specialists, and compliance officers to translate complex business requirements into reusable, well-documented, and secure platform capabilities that can be leveraged across multiple teams and projects, promoting consistency and reducing duplicated effort

• Document technical tradeoffs, architectural decisions, and implementation patterns clearly and concisely using architecture decision records (ADRs), design documents, and comprehensive runbooks that enable knowledge transfer, facilitate onboarding of new team members, and support long-term system maintainability.
• Support comprehensive compliance, security, and governance requirements including healthcare regulatory considerations such as HIPAA privacy and security rules, ensuring all platform systems implement appropriate access controls, encryption at rest and in transit, audit logging, and data retention policies.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience demonstrated through a portfolio of successful projects, open-source contributions, or progressive career growth in software engineering roles.
• 5+ years of demonstrated professional experience in software engineering with a strong foundational understanding of distributed systems architecture, backend development methodologies, or platform engineering practices, including hands-on experience building and maintaining production systems that serve significant user bases with strict uptime requirements.
• Strong proficiency in modern programming languages such as Python or Java, with a proven track record of delivering production-grade services that demonstrate clean code practices, appropriate design patterns, comprehensive error handling, and maintainable architectures that have successfully operated in demanding production environments.
• Extensive hands-on experience designing, deploying, and operating cloud- native systems within public cloud environments (Google Cloud Platform strongly preferred), including practical knowledge of core cloud services such as compute instances, managed databases, object storage, networking configurations, identity and access management, and infrastructure security controls.
• Substantial experience with containerization and orchestration technologies (e.g., Docker for container packaging, Kubernetes for container orchestration), and modern CI/CD automation practices including infrastructure as code (e.g., Terraform, Pulumi), automated testing frameworks, deployment strategies (blue-green, canary), and release management processes.
• Solid understanding of system observability principles, reliability engineering practices (including SLIs, SLOs, error budgets), and performance optimization techniques such as caching strategies, query optimization, connection pooling, and resource tuning to ensure systems meet demanding performance and availability requirements.

Preferred Qualifications

• Strong analytical problem-solving abilities and excellent communication skills, with demonstrated ability to collaborate effectively across technical teams, explain complex technical concepts to non-technical stakeholders, participate constructively in code reviews, and contribute to a culture of continuous improvement and knowledge sharing.

Additional Information

This position follows a hybrid work style and must be performed at one of our designated IT hub locations: New York City; Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA or Washington, D.C.

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$141,100 - $194,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community and help us put health first

At Humana, technology platforms are central to delivering secure, scalable, and innovative healthcare solutions that serve millions of members and thousands of healthcare providers nationwide. We are seeking an experienced and highly technical Lead, AI Platform Engineer to drive the strategic evolution of our engineering platforms, enabling high-performing product and AI teams to deliver transformative solutions that measurably improve member outcomes, streamline clinical workflows, and optimize operational efficiency across the healthcare continuum. This influential role combines deep technical expertise with substantial cross-functional leadership responsibilities. The Lead Platform Engineer will define forward-thinking architectural patterns, lead complex modernization initiatives that span multiple teams and systems, and ensure that platform systems consistently meet rigorous enterprise standards for scalability, reliability, security, and regulatory compliance within the demanding healthcare environment, where technology decisions have direct implications for patient care and business operations.

Key Responsibilities

• Lead the comprehensive architecture and detailed design of enterprise platform services that support distributed healthcare applications and advanced AI systems, establishing technical standards and patterns that promote consistency, reusability, and operational excellence across multiple teams and business units while balancing innovation with stability.
• Define and implement industry-leading best practices for infrastructure as code (e.g., Terraform, Pulumi, CloudFormation), comprehensive CI/CD automation including automated testing and deployment pipelines, and secure cloud-native deployments that leverage platform-managed services, implement defense-in-depth security principles, and maintain compliance with healthcare regulations.
• Drive complex platform modernization initiatives including dependency upgrades across large service ecosystems, large-scale infrastructure improvements such as migration to next-generation cloud services, implementation of service mesh architectures, adoption of serverless computing where appropriate, and continuous refinement of development and deployment workflows.
• Establish and enforce reliability, resiliency, and observability standards across all platform services, including defining service level objectives (SLOs), implementing chaos engineering practices to validate system resilience, establishing comprehensive monitoring and alerting strategies, and creating robust incident response procedures that minimize impact to members and providers.
• Partner strategically with product teams, AI engineering teams, security architects, and compliance specialists to standardize service interfaces using well-defined contracts (e.g., OpenAPI specifications), develop shared platform capabilities that reduce duplication and accelerate feature delivery, and ensure all platform services provide the necessary guardrails for secure and compliant application development.
• Author comprehensive design documents, architecture decision records, and technical specifications that clearly articulate system requirements, design rationale, implementation approaches, operational considerations, and migration strategies, and lead thorough architectural reviews across teams to ensure alignment with enterprise standards and identification of potential risks.
• Mentor engineers at various experience levels through code reviews, pair programming sessions, technical discussions, and career development conversations, actively promoting consistent platform standards, engineering best practices, and a culture of technical excellence that attracts and retains top talent.
• Ensure all platform systems rigorously adhere to security best practices (e.g., least privilege access, encryption, secrets management), privacy requirements (e.g., data minimization, anonymization), and healthcare compliance requirements (e.g., HIPAA Security Rule, audit controls) through comprehensive security reviews, automated compliance checking, and continuous monitoring.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience demonstrated through significant contributions to large-scale production systems, recognized thought leadership in the platform engineering community, or progressive career advancement in increasingly responsible technical leadership roles.
• 7+ years of experience in platform engineering, infrastructure development, or distributed systems architecture, with a demonstrable track record of designing and implementing large-scale platform services that support multiple teams and applications while maintaining high availability and performance under production loads.
• Demonstrated ability to lead complex technical initiatives that span multiple engineering teams, requiring coordination across organizational boundaries, with full ownership from initial architectural design through production deployment, operational stabilization, and ongoing optimization based on real-world performance data and user feedback.
• Deep technical expertise in cloud-native architecture principles and patterns (e.g., microservices, event-driven architecture, CQRS), infrastructure automation using declarative configuration management, and container orchestration platforms including advanced Kubernetes concepts such as custom resource definitions, operators, service mesh integration, and multi- cluster management.
• Proven experience establishing comprehensive engineering standards including coding conventions, testing requirements, documentation expectations, and deployment processes, implementing robust CI/CD frameworks that support rapid iteration while maintaining quality gates, and instilling reliability practices within complex, highly regulated environments where change management and audit trails are essential.
• Strong background in scalable system design including distributed data management, caching architectures, asynchronous processing, event streaming, and microservices communication patterns, coupled with deep knowledge of performance engineering techniques such as load testing, performance profiling, resource optimization, and capacity planning to ensure systems can scale efficiently.

Preferred Qualifications

• Demonstrated experience influencing technical direction across multiple teams, aligning diverse engineering stakeholders around shared architectural principles and strategic technology decisions, building consensus through data-driven technical arguments, and navigating organizational complexities to drive adoption of platform capabilities and standards.
• Excellent written and verbal communication skills with proven ability to clearly articulate complex technical tradeoffs, present architectural proposals to senior leadership, document long-term platform strategy in a way that resonates with both technical and business audiences and facilitate productive technical discussions that lead to sound engineering decisions.

Additional Information

This position follows a hybrid work style and must be performed at one of our designated IT hub locations: New York City; Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA or Washington, D.C.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$170,800 - $234,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, indivi

Become a part of our caring community and help us put health first

The Senior Technology Implementation Professional, Accounts Payable and Procurement Systems delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Senior Technology Implementation Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Technology Implementation Professional, Accounts Payable and Procurement Systems gathers and documents business system and functional requirements, influences system design to optimize support and ensures solutions meet the business objectives and requirements. Completes and/or coordinates implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Responsibilities

• Gather and document business requirements
• Influence system design to optimize support
• Ensure solutions meet business objectives
• Coordinate implementation, testing, and readiness
• Transition solutions to production support teams
• Influence department’s strategy development
• Making decisions on complex technical issues
• Work independently without direct supervision
• Exercise latitude in objectives and approaches
• Support Source to Pay/Accounts Payable partners
• Serve as product owner for systems
• Manage Oracle Cloud AP, EBS AP, Coupa, Fieldglass, Concur

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in computer science, Engineering or a related technical field
• Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies
• Experience in IT business analysis, including artifacts development
• Experience problem solving and consultation within complex environments
• Facilitating cross-functional teams' efforts
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Master's Degree of Business Administration, Computer Science or a related field

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates have the self-provided internet service you must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Leadership approves satellite, cellular and microwave connection for use only if they give approval.
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet our requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$80,900 - $110,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

Become a part of our caring community and help us put health first.We are seeking a skilled Decision Intelligence Engineer to design, train, and continuously improve the reinforcement learning policy at the heart of Humana's Next Best Action platform. In this role you will own the full RL development lifecycle from feature engineering and reward design through distributed training, evaluation, and production deployment ensuring that every decision the platform makes for our 8 million members is informed by a policy that learns and improves with every interaction. You will work at the intersection of healthcare outcomes and decision engineering, translating member journey data into durable, explainable, and auditable decisioning intelligence.

This role is hands-on and research-oriented: you will implement and evaluate RL algorithms, instrument training pipelines, collaborate closely with data and platform engineers, and ensure the model operates correctly within the constraints of clinical eligibility rules and program-specific reward structures.

Key Responsibilities

Reinforcement Learning Model Development

• Design, implement, and evaluate RL algorithms suited to long-horizon, sparse-reward healthcare decisioning, including policy gradient methods (PPO, A3C), value-based approaches (DQN, Q-learning), and offline RL methods (CQL, Decision Transformer).
• Define and maintain the member state representation and action space, evolving both as new programs and data sources are onboarded.
• Apply the Bellman equation, reward shaping, and constraint mapping to encode clinical eligibility, suppression rules, and program-specific objectives directly into the learning objective.
• Manage exploration-exploitation tradeoffs appropriate for a production healthcare environment where poorly explored actions have real member impact.

Model Evaluation and Production Safety

• Build simulation and backtesting environments to evaluate policy quality before production promotion, using historical member journey data.
• Diagnose and remediate common RL failure modes: policy collapse, credit assignment errors across long member journeys, and distributional shift between training and serving populations.
• Define reward threshold criteria and automated evaluation gates within the nightly Databricks training workflow; block promotion of underperforming policies to MLflow production.
• Instrument training runs with MLflow tracking hyperparameters, reward curves, action distribution, and feature importance for every training cycle.

Training Pipeline Engineering

• Own the nightly Databricks training workflow: feature engineering from Gold Activity History and Gold Patient Profile, state vector normalization, distributed RL training via Ray RLlib, and batch scoring of all 8M eligible members.
• Collaborate with the Data Engineering team (Decisioning Team 2) to ensure training inputs are correctly joined, reward signals are accurately computed from disposition outcomes, and the feature pipeline is reproducible and auditable.
• Write production-quality PySpark feature engineering jobs; maintain data lineage through Databricks Unity Catalog.
• Manage model artifacts, versioning, and lifecycle in the MLflow Model Registry; ensure rollback capability is maintained at all times.

Multi-Agent and Constraint-Aware Decisioning

• Apply multi-agent RL concepts (MARL via PettingZoo) where member household or population-level coordination is required.
• Implement constraint mapping to enforce hard business rules — member caps, cooldown periods, clinical eligibility — as constraints within the RL objective rather than downstream filters.
• Collaborate with the Rules Engine team to ensure Drools eligibility guards and RL policy priorities are correctly aligned and do not conflict.

Collaboration and Governance

• Partner with Decisioning Team 1 (Decision Engine, Rules Engine) to ensure model outputs integrate cleanly with the real-time decisioning hot path and that scored recommendations cached in Redis are correctly structured and interpreted.
• Collaborate with platform architects to define feedback loop contracts: how disposition outcomes flow from Kafka back through Databricks Delta Live Tables into the next training cycle.
• Document model behavior, known limitations, and failure modes for clinical and compliance stakeholders; support explainability requirements for member-facing decisions.
• Utilize AI-assisted engineering tools for scaffolding, testing, and documentation; ensure all core model logic and reward design remain human-authored and subject to rigorous peer review.

Use your skills to make an impact

Required Qualifications

• 8+ years of software engineering experience building and operating large-scale production systems, with emphasis on data-intensive platforms, recommendation systems, or optimization engines serving millions of users.
• 3+ years of hands-on experience implementing reinforcement learning or deep learning systems in production policy gradient methods (PPO, A3C), value-based approaches (DQN, Q-learning), or offline RL algorithms (CQL, Decision Transformer).
• Deep familiarity with the Bellman equation, reward shaping, exploration-exploitation tradeoff, and constraint mapping in real-world RL systems.
• Demonstrated ability to diagnose RL-specific failure modes: policy collapse, credit assignment issues, and distributional shift across large populations.
• Proficiency in Python 3.x; experience with PyTorch or TensorFlow for policy network implementation.
• Experience with Ray RLlib for distributed RL training at scale.
• Experience with Databricks, PySpark, and Delta Lake for large-scale ML pipelines processing tens of millions of records.
• Experience with MLflow for experiment tracking, model registry, and artifact management.
• Track record of shipping ML systems that operate reliably under production load — not just research or prototype work.

Preferred Qualifications

• Experience with multi-agent RL frameworks (PettingZoo or equivalent).
• Familiarity with probabilistic modeling, Markov Decision Processes, and linear programming for constraint-aware action selection.
• Experience operating RL systems in regulated domains — healthcare, finance, or insurance — where member safety, auditability, and explainability are requirements.
• Experience with Gymnasium for simulation environment development and backtesting.
• Familiarity with Kafka-based feedback loops and how disposition signals feed RL retraining pipelines.
• OpenTelemetry instrumentation experience for ML training pipeline observability.

Additional Information

This role is not eligible for work visa sponsorship.

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.Satellite, cellular and microwave connection can be used only if approved by leadership.Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$129,300 - $177,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 06-06-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Principal AI Engineer acts as Humana’s senior technical authority for agentic AI platforms, overseeing strategy, architecture, and engineering execution. This role ensures the development and operation of secure, scalable, and innovative AI infrastructure, tools, and services that empower teams to build and deploy autonomous agent-driven applications. By collaborating across engineering, data science, and operations, the Principal AI Engineer advances enterprise AI capabilities, sets technical standards, and delivers production-ready solutions aligned with Humana’s long-term technology vision.

Responsibilities

• Lead enterprise architecture, design, and engineering for agentic AI platforms, ensuring secure, scalable, and reliable infrastructure.

• Build and maintain developer tools, CI/CD pipelines, and automation for efficient agentic AI application development and deployment.

• Architect and manage cloud-based AI services (GCP preferred), including Kubernetes, security controls, and observability systems.

• Develop robust backend APIs and services in Python to support agentic AI platform functionality and data management.

• Collaborate with cross-functional teams, set engineering standards, mentor peers, and drive innovation aligned with Humana’s AI technology roadmap.

Use your skills to make an impact

Required Qualifications

• Bachelor’s or Master’s in Computer Science, Engineering, or a related quantitative field.

• 10+ years of professional software or platform engineering experience.

• Deep expertise in Python, including building production services and shared libraries used by others.

• Hands-on experience with modern AI systems, including LLM integration, RAG, embeddings, and applied generative AI patterns.

• Strong background in machine learning engineering, including model deployment, monitoring, evaluation, and lifecycle management.

• Expert-level understanding of FastAPI, Flask, or similar frameworks, and REST/gRPC service design.

• Strong proficiency with cloud-native development on AWS, GCP, or Azure.

• Minimum 5 years of containerization and orchestration experience (Docker, Kubernetes).

• Production experience with CI/CD pipelines, version control, and modern DevOps practices.

• Demonstrated ability to own large, ambiguous problems and deliver high-value, high-quality solutions.

Preferred Qualifications

• Experience shaping engineering culture or influencing architectural direction across teams.

• Experience with generative AI tooling (e.g., LangChain, LlamaIndex, PydanticAI, or similar).

• Strong understanding of deep learning frameworks (PyTorch, TensorFlow).

• Experience with distributed systems (Akka, Flink, or similar).

• Prior work building platforms rather than one-off applications.

• A track record of pragmatic decision-making, balancing innovation with maintainability and long-term value.

Additional Information

This position follows a hybrid work style and must be performed at one of our designated IT hub locations: Louisville, KY; Dallas, TX; Boston, MA; New York City; or Washington, D.C.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$172,200 - $236,900 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and CenterWell business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers. Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers.
We are actively seeking top talent to join us in shaping the future of healthcare through AI excellence. Join our rapidly expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.

Design and build production-grade AI agents and GenAI applications for healthcare, with emphasis on agent orchestration, RAG, tool use, workflow automation, and personalized assistance. Develop secure, scalable AI services using frameworks such as LangChain, LlamaIndex, or Semantic Kernel, plus Python APIs and modern web integration. Improve quality through prompt and context optimization, evaluation frameworks, guardrails, monitoring, and human-in-the-loop validation. Partner with product, clinical, data, and compliance teams to deliver measurable business value in HIPAA-compliant environments.

Use your skills to make an impact

Required Qualifications

• Minimum 5 years of professional software engineering experience with advanced Python development skills and a proven track record of delivering scalable, production-grade full-stack applications.
• At least 3 years of experience building user-facing applications using modern frontend frameworks such as React, Vue, Solid, or Angular, including development of responsive, accessible, and API-integrated user interfaces.
• Demonstrated hands-on experience integrating AI/ML capabilities into production systems utilizing contemporary AI SDKs, orchestration frameworks, and agentic architectures. Proficient in prompt engineering, model selection, context management, and generative AI deployment best practices.
• Direct experience developing AI-powered solutions such as retrieval-augmented generation (RAG) pipelines, embeddings-based retrieval systems, AI agents, multi-agent workflows, or advanced conversational interfaces, including implementation of AI-specific testing, evaluation, safety, and quality assurance methodologies.
• Proficiency with AI-assisted development tools such as Claude Code, Cursor, Replit, or comparable AI-enabled coding platforms, leveraging these tools for code acceleration, prototyping, debugging, and quality improvement.
• Strong understanding of AI system evaluation, observability, reliability, fallback strategies, safety guardrails, latency optimization, and rate-limit management within enterprise production environments.
• Experience designing, deploying, and maintaining autonomous or semi-autonomous AI agents with tool invocation, memory, workflow orchestration, and multi-step reasoning capabilities in complex enterprise use cases.
• Bachelor’s degree in Computer Science, Mathematics, Statistics, or a related quantitative discipline with at least 5 years of relevant professional experience; or a Master’s degree in a similar field with a minimum of 3 years of relevant experience.

Preferred Qualifications

• Strong verbal and written communication skills with ability to explain complex AI concepts to non-technical stakeholders, excellent cross- functional collaboration skills enabling effective work with product managers, designers, clinicians, and compliance specialists, and demonstrated success working within regulated or high-accountability environments such as healthcare, finance, or government.
• Experience in healthcare industries

Additional Information

This position follows a hybrid work style and must be performed at one of our designated Tech Market locations: New York City; Louisville, KY; Dallas, TX

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$141,100 - $194,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Associate Director of DevOps Engineering is an exciting opportunity to shape Humana’s DevOps future. In this strategic and technical leadership role, you will guide transformative DevOps initiatives, leading a dynamic team of engineers dedicated to innovation and excellence. By driving standardization and forging strong partnerships with software delivery teams, you will boost the speed, security, and reliability of our software pipeline. This hands-on leader will oversee CI/CD processes, inspire cross-team collaboration, and cultivate a culture of continuous improvement—empowering both engineering and operations teams to deliver outstanding results.

The Associate Director of DevOps will lead a team of DevOps engineers to advance Humana’s DevOps platform, enhance security, and accelerate delivery timelines. This role focuses on developing engineering expertise in cloud and automation technologies, promoting productivity and improving the developer experience. The leader will drive the DevOps strategy, implement automation across the development lifecycle, and foster collaboration between software development and operations teams to enable secure, efficient software delivery.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in science, engineering, or an equivalent technical field
• 8-10+ years in DevOps, SRE, or Cloud Engineering with 3+ years leadership experience.
• 3+ years' experience leading engineers implementing CI/CD pipelines using tools like Azure DevOps, Jenkins, GitLab CI, or CircleCI to automate application deployment
• 2+ years' experience managing all non-engineering functions like recruiting, financial budgets, career development, and more for a large growing engineering team
• Extensive people leader skills with dedication to grow talent and skills across the organization.
• Prior experience fostering a culture of collaboration between development and operations teams to promote transparency, shared responsibility, and streamlined processes, resulting in faster change lead times

Preferred Qualifications

• Master's degree or equivalent experience
• Expertise with major cloud platforms (AWS, Azure, or GCP)
• Extensive experience with CI/CD tools, containerization (Docker), orchestration (Kubernetes), and pipeline-as-code
• Experience with monitoring and logging solutions like Dynatrace, Prometheus, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk for proactive issue detection and troubleshooting.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Additional Information

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$142,300 - $195,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and CenterWell business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers. Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers.

We are actively seeking top talent to join us in shaping the future of healthcare through AI excellence. Join our rapidly expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.

At Humana, applied artificial intelligence is central to driving intelligent automation that reduces administrative burden, enabling personalization that delivers tailored member experiences, and optimizing operational efficiency across the complex healthcare ecosystem. We are seeking an accomplished Lead Applied AI Engineer to architect and deliver advanced AI systems that seamlessly integrate Generative AI capabilities and intelligent agents into secure, scalable healthcare platforms that handle millions of member interactions while maintaining the highest standards of data privacy and system reliability.

This highly technical and influential role defines technical standards for AI deployment across the organization, ensures that AI systems are reliable through rigorous testing and monitoring, measurable through comprehensive metrics and evaluation frameworks, compliant with healthcare regulations and ethical guidelines, and strategically aligned with enterprise architecture and business strategy. The Lead Applied AI Engineer will operate at the critical intersection of AI innovation and responsible healthcare technology, balancing the rapid pace of AI advancement with the careful, deliberate approach required in healthcare environments.

Key Responsibilities

• Architect comprehensive end-to-end AI systems including sophisticated RAG pipelines with multi-stage retrieval and re-ranking, complex agent orchestration systems that coordinate multiple specialized agents, and multi-model integrations that leverage different AI models for their respective strengths, designing these systems with appropriate modularity, extensibility, and operational characteristics to support evolving business requirements.
• Define rigorous standards for prompt engineering including templates, versioning, and testing methodologies, establish comprehensive evaluation metrics that capture both technical performance and business value, and develop performance optimization strategies including model selection criteria, caching approaches, and resource utilization patterns that teams across the organization can adopt to accelerate AI delivery.
• Lead deployment of AI systems into production environments with strong observability including detailed logging and tracing, comprehensive reliability including graceful degradation and circuit breakers, thorough monitoring including real-time dashboards and automated alerting, and robust incident response procedures, ensuring AI services meet stringent service level objectives required for healthcare applications.
• Design scalable data ingestion architectures that can process diverse data sources including structured databases, unstructured documents, and real-time streams, implement efficient retrieval architectures using vector databases and hybrid search approaches, develop data preprocessing pipelines that clean and enrich data for AI consumption, and establish data quality monitoring to ensure AI systems operate on high-quality inputs.
• Drive quantitative evaluation and continuous improvement of AI systems through establishment of evaluation frameworks, implementation of A/B testing capabilities, analysis of user feedback and system telemetry, and systematic iteration on prompts, retrieval strategies, and model configurations to progressively improve system performance and user satisfaction over time.
• Collaborate strategically with platform teams to ensure infrastructure readiness for demanding AI workloads including GPU availability, appropriate networking configurations, and optimized data storage, define requirements for AI-specific platform capabilities such as model serving infrastructure and feature stores, and partner on integration of AI systems with enterprise services.
• Mentor engineers at various levels through technical guidance, code reviews, architecture discussions, and career development support, elevate AI engineering best practices across the organization through creation of documentation, delivery of training sessions, and establishment of communities of practice, and foster a culture of responsible AI development that prioritizes ethics, transparency, and user benefit.
• Ensure AI solutions rigorously meet healthcare compliance requirements through comprehensive documentation of system behavior and decision logic, implementation of ethical standards that prevent algorithmic bias and ensure fairness across different populations, and adherence to regulatory frameworks including HIPAA, FDA guidance for clinical decision support, and emerging AI-specific regulations.

Use your skills to make an impact

Required Qualifications

• 7+ years of experience in software engineering with a strong focus on applied AI/ML, building and operating distributed systems at scale, and developing full-stack architectures that combine backend services with modern web applications, demonstrated through leadership of significant projects that delivered measurable business impact through AI capabilities.
• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related field, or equivalent practical experience demonstrated through significant technical leadership in AI projects, recognized contributions to the AI engineering community, or progressive career advancement into increasingly responsible AI technical leadership roles.
• Demonstrated deep expertise designing and deploying production- grade generative AI systems including sophisticated RAG architectures with multi-hop retrieval and reasoning, agent orchestration frameworks that coordinate multiple AI agents with tool use and memory, multi- model systems that combine different AI capabilities, and conversational AI systems that maintain context and handle complex dialogues.
• Proven ability to lead complex AI initiatives across multiple teams with different specializations, translating high-level business objectives into concrete AI system designs and technical roadmaps, coordinating implementation across frontend, backend, data, and infrastructure teams, and driving projects from conception through production deployment and ongoing optimization.
• Strong technical proficiency in Python including advanced language features and design patterns, extensive experience with modern web application frameworks (e.g., React, FastAPI) including best practices for scalability and maintainability, and deep knowledge of AI-specific technologies including vector databases, embedding models, LLM APIs, and orchestration frameworks.
• Demonstrated experience establishing organization-wide best practices for prompt engineering including systematic testing and version control, comprehensive evaluation frameworks that combine automated metrics with human assessment, model observability including tracking of costs and performance, and performance benchmarking methodologies that enable data-driven optimization decisions.
• Deep familiarity with responsible AI principles including fairness, accountability, transparency, and ethics, understanding of governance considerations for AI systems including model risk management and validation requirements, and practical experience addressing deployment challenges in regulated environments including testing, documentation, change management, and ongoing monitoring requirements.

Preferred Qualifications

• Excellent leadership skills including ability to influence technical direction across organizational boundaries, proven mentoring and coaching abilities that develop engineering talent, and strong cross-functional collaboration skills enabling effective partnership with product management, data science, design, security, compliance, and business stakeholders.
• Experience in healthcare industries

Additional Information

This position follows a hybrid work style and must be performed at one of our designated IT hub locations: New York City; Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA or Washington, D.C.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$170,800 - $234,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

In this Senior Data Architect role, you will meaningfully contribute to data architecture, data integration, and interoperability for CenterWell's OneHome team. You will ensure data solutions are both technically robust and aligned with business and user needs. You will also establish and enforce data standards, models, and governance, while also prioritizing enhancements and new features based on business impact. Additionally, you will help improve communication across engineering, business stakeholders, and end-users to accelerate the development and deployment of high-quality data products.

As a Senior Data Architect, you will spend approximately 60% of your time with data architecting and modeling related tasks and approximately 40% of your time coding. As main components of the tech stack, you will work with SQL Server and Snowflake. You will report to an Associate Director, Technology Solutions.

The Senior Data Architect works in all data environments which includes data design, database architecture, metadata and repository creation. The Senior Data Architect work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Key Responsibilities

• Use data architecture, data integration, and interoperability best practices to make data available for analytics teams.
• Work with CenterWell data and Humana membership data
• Optimize data loading, storing, modeling, and pipelining
• Develop blueprints for all data repositories, evaluating hardware and software platforms, and integrating systems.
• Translate needs into long-term data architecture solutions.
• Design and build dimensional database schemas.
• Evaluate reusability of current data for separate analyses.
• Conduct data sheering to rid the system of old, unused or duplicate data.
• Review object and data models and the metadata repository to structure the data for better management and quicker access.
• Begin to influence department's strategy.
• Exercise considerable latitude in determining goals and approaches to assignments.

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology or related field
• 5+ years of experience in data engineering
• 2+ years of experience in data architecture
• 3+ years of experience with Snowflake
• Experience with Big Data Integration & Analytics
• Experience with healthcare data

Preferred Qualifications

• Master's Degree

Additional Information

Work Style: This position's work style is open to either remote or hybrid from any of the locations listed below.

Hub Location Options:

• Louisville, KY
• Atlanta, GA
• Washington, DC (Arlington, VA)
• Fort Lauderdale, FL
• Boston, MA
• Chicago, IL
• Dallas, TX
• New York, NY

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

• Work-Life Balance
• Generous PTO package
• Health benefits effective day 1
• Annual Incentive Plan
• 401K - Excellent company match
• Well-being program
• Paid Volunteer Time Off

If you share our passion for helping people, we likely have the right place for you at Humana.

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$117,600 - $161,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

Humana Technology Solutions is looking for a Senior Software Engineer to join our expanding Primary Care Growth team - where we empower agents to assist seniors in choosing our senior-focused primary care services. In this role, you will sit at the intersection of cutting-edge technology and enhancing the health and happiness of our clients. If you are eager to leverage your technical skills to promote healthier lifestyles, this position could be for you.

As part of a Fortune 50 corporation committed to health and well-being through personalized care and community engagement, you will have the chance to work directly with Senior Leadership in the Growth Team. While your immediate focus will be to design and build sales applications on Salesforce Health Cloud, this role is designed for someone who can quickly expand beyond Salesforce, to learn new programming paradigms, and adopt emerging tools as the software engineering world evolves.

Our agents are empowered with best-in-class tools, including managed packages such as Bigtincan. We actively leverage cutting-edge AI capabilities such as Salesforce Einstein Lead Scoring, Bigtincan's AuthoringAI, RoleplayAI, and Coaching AI for learning management, along with InvocaAI for conversational intelligence and continue to expand our AI ecosystem to support our agents as they meet the demands of a rapidly growing business.

• Design and Development:
• Develop Salesforce Health Cloud features using Omniscript, Apex, and Flows.
• Build custom applications, workflows, and automation using Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Build user interfaces and integrate Salesforce with external systems using MuleSoft.
• Contribute to full‑stack development beyond Salesforce, including UI frameworks, backend services, APIs, and data integrations.

• Participate in technical design discussions and recommend scalable, maintainable solutions

• Collaboration

• Partner with product owners and business stakeholders to translate requirements into technical designs.
• Collaborate with cross‑functional teams across sales, marketing, data, and IT.

• Mentor junior developers and contribute to Engineering best practices.

• Testing and Maintenance:

• Ensure application stability, performance, and security through testing and code reviews.
• Troubleshoot production issues and support ongoing enhancements.

• Follow CI/CD and modern development lifecycle practices.

• Documentation in ADO:

• Create technical documentation, including solution designs and test plans.
• Maintain system documentation and KT artifacts in Azure DevOps (ADO).

Use your skills to make an impact

Required Qualifications

• Bachelor's degree or equivalent experience in software engineering
• 4+ years of Salesforce development experience, with expertise in Salesforce Sales and Health Cloud.
• Hands‑on experience with OmniStudio, Apex, Flows, and Lightning components.
• Experience integrating Salesforce with external systems.

Preferred Qualifications

• Experience with MuleSoft integration platform
• Full‑stack development experience outside Salesforce
• Salesforce certifications (Admin, Platform Developer I, OmniStudio Consultant, Sales or Health Cloud)
• Health Cloud Accredited Professional or AI‑related certifications

Additional Information

This position follows a remote work style however candidates must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL or Charlotte, NC.

Work At Home Requirements:To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Process

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. The first step in the process will be an on-demand, self-paced Hirevue interview which will be reviewed by the recruiter. Additional steps if you are elected to move forward include a live video interview with the hiring manager and other members of the team.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$106,900 - $147,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

At Humana, a Fortune 50 company, we are committed to health and well-being through personalized care and community engagement. We are looking for a Lead Technology Solutions Professional who can build applications in Salesforce Health Cloud for our rapidly expanding Primary Care business. The goal is to empower our Medicare sales agents who assist seniors in choosing our senior-focused primary care services. You will sit at the intersection of the latest technology and enhancing the health and happiness of our clients. If you are eager to leverage your technical skills to promote healthier lifestyles, this position could be for you.

As a Lead Technology Solutions professional, you will work directly with Senior Leadership on the Primary Care Growth Team. While your primary focus will be to build Sales applications on Salesforce Health Cloud, you will quickly expand beyond Salesforce, learning new programming paradigms and adopting emerging tools as the software engineering world evolves. Current sales agent tools include managed packages like Blackthorn, BrainShark, and Spiff, while we explore the latest AI technologies to enhance our services.

AI tools we use now include Salesforce Einstein Lead Scoring, Bigtincan's AuthoringAI, RoleplayAI, Coaching AI and InvocaAI for conversational intelligence. We plan to introduce more AI features going forward to help sales agents keep up with the demands of our fast-growing business. Lead responsibilities will include the following:

Design and Development:

• Develop Salesforce Health Cloud features using Omniscript, Apex, and Flows.
• Create custom applications, workflows, and automation using Salesforce tools including Omniscript, Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Build user interfaces and integrate Salesforce with external systems like Mulesoft.
• Contribute to full‑stack development beyond Salesforce, including UI frameworks, backend services, APIs, and data integrations.
• Evaluate and adopt new tools, frameworks, languages, and architectural patterns as business and technology needs evolve.

​Collaboration:

• Work with business analysts, project managers, and end-users to gather requirements and translate them into technical solutions.
• Collaborate with cross-functional teams in sales, marketing, and IT to ensure solutions align with business objectives.
• Provide hands‑on technical leadership, mentoring developers, and setting engineering best practices.

Testing and Maintenance:

• Ensure application stability, performance, and security through testing and code reviews.
• Troubleshoot production issues, debug complex problems, and provide long‑term system support.
• Promote CI/CD, strong development lifecycle practices, and scalable deployment strategies.

Documentation in ADO:

• Create and maintain technical documentation, including architecture designs, solution specifications, and test plans.
• Maintain knowledge transfer (KT) documentation and system configuration records in Azure DevOps (ADO).

Use your skills to make an impact

Required Qualifications

• Bachelor's degree or 4+ years' experience with Salesforce development
• 2+ years of project leadership experience
• 3+ years of Salesforce experience with proficiency in Sales and Health Cloud using Omniscript, Apex, and Flows
• Salesforce Certifications: Sales/Service/Health Cloud, Administrator, Platform Developer, and Omnistudio Consultant
• Experience managing multiple tasks and deadlines with strong attention to detail
• Effective communication skills both verbal and in writing, with the ability to present to senior leaders

Preferred Qualifications

• Experience with integrating Salesforce with external systems through Mulesoft.
• Full‑stack development experience outside Salesforce (e.g., JavaScript frameworks, backend services, APIs, cloud platforms).
• Certified OmniStudio Developer or Platform Developer II.
• Salesforce expertise in Sharing & Visibility, Deployment Strategies, Platform App Builder, Advanced Administration.
• Health Cloud Accredited Professional.
• Healthcare Industry Certified AI Specialist.
• Certified AI Associate.
• Advanced Administrator.
• Salesforce Certified Associate.

Additional Information

This position follows a remote work style however the candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL or Charlotte, NC.

Work-At-Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Process

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward you will receive outreach from HireVue to complete an On-Demand prescreening interview.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$117,600 - $161,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The AVP, Software Engineering for Agent Assist Solutions leads engineering strategy and execution for the Agent Assist suite—a flagship AI product focused on transforming customer engagement in healthcare. This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation within a matrixed, cross-functional team.

Key Responsibilities

Technical Leadership

• Develop and execute the technical roadmap for Agent Assist, ensuring robust, scalable, and secure solutions.

• Architect and deliver production-grade AI features leveraging GCP, Python, Vertex AI, Gemini, and CES.

• Partner with AI Platform team, Product, UX, and Data Science as a technical stakeholder in roadmap and prioritization.

Operational Oversight

• Lead 4–6 dedicated engineering teams (6–10 members each, mix of associates and contractors).

• Manage engineering budgets, resource allocation, and operational excellence.

Compliance & Governance

• Ensure all solutions meet HIPAA, SOC2, and SOX compliance requirements.

• Champion responsible and ethical AI practices, embedding these principles into development workflows.

Collaboration

• Drive matrixed collaboration with product, UX, data science, and operations, aligning efforts to deliver cohesive solutions.

• Effectively communicate engineering strategy and progress to executive leadership and stakeholders.

Enterprise Architecture Influence

• Shape architectural standards across the organization, ensuring interoperability, scalability, and resilience for AI-driven solutions.

Change Management & Organizational Influence

• Skilled at driving cultural and process transformation across matrixed teams.

Vendor & Ecosystem Strategy

• Experience negotiating and managing strategic partnerships with cloud providers, AI vendors, and integrators.

Strategic Impact

• Deploy Agent Assist to production, achieving reductions in Average Handle Time (AHT), minimizing callbacks, and expanding adoption across voice and online channels.

• Deliver innovative features beyond baseline to differentiate offerings and unlock new value.

• Influence enterprise-wide AI governance, advocating for responsible adoption and best practices.

Qualifications

• 10+ years in software engineering, including 5+ years in senior technical leadership.

• Demonstrated success delivering AI-driven platforms in production, ideally within healthcare.

• Deep experience with GCP, Python, and AI/ML tools (Vertex AI, Gemini, CES).

• Strong leadership, communication, and stakeholder management skills.

• Understanding of healthcare compliance frameworks and ethical AI practices.

Success Metrics (First 12 Months)

• Agent Assist live in production, with measurable reductions in AHT and callbacks.

• Delivery of innovative, differentiated features.

• Increased adoption of Agent Assist across online channels.

Why This Role Matters 
This AVP role is critical in delivering a transformative customer experience for healthcare, ensuring competitive advantage in an AI-first marketplace. The successful candidate will not only deliver a flagship product but also shape the foundation for responsible, enterprise-scale AI adoption.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree
• 10 or more years of technical experience
• 8 or more years of management experience
• Broad understanding of Information Technology solutions including technologies, platforms, applications and capabilities
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Master's Degree
• 3 or more years of IT Management experience

Additional Information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$208,500 - $286,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Senior DevOps Engineer will be a key investment towards improving overall DevOps maturity for AI/ML implementations. The Senior Engineer will further Humana IT's mission to fortify security, implement standardized pipeline templates, and reduce friction while expediting value delivery, reduce risk, and enhance software quality overall.

The Senior DevOps Engineer will focus on several new and existing AI/ML use cases working closely with application engineers to onboard, provision and plan infrastructure, configurations, and platform to automate the software delivery pipeline. DevOps engineers in Humana IT are skilled at key cloud and automation technologies to advance productivity and developer experience furthering platform engineering.

The Senior DevOps Engineer makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in science, engineering, or an equivalent technical field
• 3+ years’ experience implementing CI/CD pipelines using tools like Azure DevOps, Github, Jenkins to automate building, testing, and deploying applications
• 2+ years’ experience building partnerships and implementing automation solutions throughout the software delivery pipeline.
• Advanced Experience using version control systems (Git, Github etc.) and branching strategies (e.g., GitFlow)
• Experience with CI/CD tools, containerization (Docker), orchestration (Kubernetes), Helm, Argo CD and pipeline-as-code
• Experience in scripting languages like Python, Shell scripting, or Ruby, and understanding programming languages such as Java, dot Net, JavaScript, or Go for automation and tool development
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Master's degree or equivalent experience
• Advanced Experience with Docker for creating, deploying, and managing containers, and Kubernetes for container orchestration.
• Proficiency with tools like Terraform, CloudFormation, or Ansible to automate the provisioning and management of infrastructure.

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$106,900 - $147,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Full Stack Engineer performs software engineering activities in all layers of the stack, from setting up the database to programming in the back-end and the appearance at the front-end. The Full Stack Engineer work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Full Stack Engineer is involved in all stages of software development, including front-end development, back-end development, database integrations, network and hosting management, user interface, user experience, and back-end server management. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree in Computer Science or related field
• 3-5 years of experience in systems analysis or application programming development
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Additional Information

Why Humana

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

​As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue  to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Social Security Task
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how he information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$89,000 - $121,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

Candidate should be located in one of the following metro locations:
(Louisville KY, NYC Metro, Dallas Metro, Charlotte NC Metro, South Florida, Washington DC metro, Chicago, Boston, Atlanta, Nashville)
The Senior Security Engineer, Privileged Access Management (PAM) will serve as an individual contributor responsible for driving the execution of initiatives supporting the enterprise PAM program. Reporting to the Associate Director, CyberSecurity Engineering, this role will implement and operationalize privileged access capabilities across cloud, on-premises, and subsidiary environments. The Senior Engineer will lead complex PAM initiatives, reduce high-risk privileged access, support platform migrations, and act as a technical authority within the PAM domain. This position requires deep technical expertise, strong execution skills, and the ability to work independently while collaborating closely with program, engineering, and business stakeholders.

Key Responsibilities:

• Design, implement, and maintain PAM solutions, including vaulting, credential rotation, session management, and privileged access workflows.
• Drive hands-on remediation of high-risk privileged access to ensure principle of least privilege is adhered to and comprehensive controls safeguard existing privileged entitlements.
• Implement and enhance privileged access controls across Windows, Linux/AIX, MacOS, Active Directory/Azure AD, cloud platforms, and databases.
• Partner with application, infrastructure, and cloud engineering teams to ensure privileged access is correctly inventoried, vaulted, rotated, and governed.
• Support onboarding of applications and services into PAM solutions, including privilege mapping, configuration, and testing.
• Collaborate with the Associate Director on roadmap execution, technical design decisions, and delivery of program initiatives.
• Provide technical input into PAM posture reporting, risk remediation efforts, and audit/compliance responses.
• Develop and maintain technical documentation, standards, runbooks, and operational procedures for PAM services.
• Participate in incident response, troubleshooting, and root-cause analysis for PAM-related issues.
• Support on-call responsibilities and escalation handling for privileged access services as required.
• Stay current on emerging PAM technologies, threats, and best practices to continuously improve PAM capabilities.

Use your skills to make an impact

Requirements:

• 3 - 5 years of experience in cybersecurity, IAM, or infrastructure engineering with strong hands-on focus on Privileged Access Management.
• Deep technical experience with PAM platforms (e.g., CyberArk, BeyondTrust, Delinea), including vaulting, credential rotation, and session management.
• Strong understanding of privileged access models across Windows, Linux/AIX, Active Directory/Azure AD, and cloud environments.
• Hands-on experience remediating high-risk privileged access, including service accounts, nested groups, SUDO policies, and elevated admin roles.
• Working knowledge of cloud platforms (Azure preferred; AWS/GCP a plus) and cloud privileged access patterns.
• Experience automating PAM workflows using scripting or code (PowerShell, Python, APIs).
• Ability to execute complex technical initiatives with minimal oversight while aligning to broader program objectives.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to communicate clearly with technical and non-technical stakeholders.
• Experience working in SAFE or similar agile work management methodologies is preferred.
• Ability to participate in on-call support and escalation rotations for PAM services.

Preferred Requirements:

• Bachelor's degree in Computer Science, IT or other related field.
• Industry certifications including but not limited to Security+, CISSP, CISM

Remote/WAH requirements:

• WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$117,600 - $161,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 04-24-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Lead Software Engineer is responsible for advancing and optimizing the Batch, EDI, and Clearinghouse technology ecosystem supporting the eHub and HIT teams. This role leads complex engineering work, enhances system performance and reliability, and enables strategic capabilities that improve provider experience, operational efficiency, and compliance. The position blends hands-on engineering with technical leadership, driving innovation through automation, AI, and modern integration patterns.

The Lead Software Engineer possesses advanced hands-on engineering expertise and offers technical leadership, promptly addressing critical production issues and promoting ongoing improvements in transaction accuracy and timeliness. This position is integral to supporting the organization's modernization initiatives, including automation, AI-driven efficiencies, application and API optimization, and the reduction of technical and digital footprints. Furthermore, the role enhances enterprise security by improving TLM processes, addressing vulnerabilities, and removing hard-coded secrets across environments. The Lead Software Engineer also provides guidance to executives in developing functional strategies on significant, often segment-specific matters. The role requires independent judgment and decision-making on complex tasks, operating with minimal supervision and analyzing variable factors to determine optimal solutions.

Key Responsibilities

Technology Leadership & Solution Delivery

• Lead the design, engineering, and optimization of Batch, EDI, and Clearinghouse capabilities that support business strategy and provider experience improvement.
• Collaborate with cross‑functional teams (eHub, HIT, Operations, EIP, Architecture) to deliver scalable, secure, and compliant technology solutions.
• Drive continuous modernization and simplification, improving performance, reliability, and technology lifecycle management.

EDI, Clearinghouse, and Batch Operations Excellence

• Monitor, interpret, and report on KPIs related to EDI transactions, clearinghouse connectivity, and batch processing.
• Identify performance gaps, systemic issues, and opportunities for optimization; recommend and implement improvements aligned with strategic objectives.
• Lead resolution of complex transmission, connectivity, and processing issues with internal teams and external partners.

Automation, AI, and Productivity Enablement

• Engineer and integrate automation, AI accelerators, and intelligent tooling to streamline workflows, reduce manual effort, and improve data quality.
• Advance operational efficiency by supporting:
• Application and API rationalization
• Simplification of reporting and reduction of data redundancies
• Reduction of digital/system footprint
• Promote the adoption of modern engineering, integration, and DevOps practices.

Security, Compliance & Engineering Quality

• Support and improve technology lifecycle management (patching, upgrades, decommissioning, modernization).
• Partner with security teams to identify, respond to, and remediate vulnerabilities in a timely manner.
• Drive secure engineering practices, including the elimination of hard‑coded secrets and adoption of enterprise secret‑management solutions.

Collaboration, Mentorship & Technical Guidance

• Serve as a subject matter expert for EDI, batch, and clearinghouse technologies.
• Mentor engineers, guide technical decision‑making, and promote engineering best practices.
• Influence architectural approaches and help shape integration strategies for future-state capabilities.

Use your skills to make an impact

Required Qualifications

• 5–7+ years of experience in integration engineering, systems engineering, or similar technical roles.
• Strong technical expertise in EDI (X12), clearinghouse transactions, and batch processing architectures.
• Demonstrated ability to engineer and optimize large-scale transactional systems.
• Hands-on experience with automation, scripting, and workflow orchestration.
• Understanding of AI/ML or intelligent automation tools (e.g., NLP, process automation, Azure AI, Claude code, GitHub Copilot).
• Experience with secure engineering practices, vulnerability remediation, or secret‑management tooling.
• Must be willing to work in a Hybrid work structure within Louisville, Kentucky or Nashville, Tennessee

Preferred Qualifications

• Experience with Azure or other cloud platforms.
• Familiarity with modern integration platforms (Apigee, Edifecs, Azure Integration Services).
• Knowledge of DevOps practices, CI/CD pipelines, and Infrastructure-as-Code.
• Healthcare or regulated industry experience.

Additional Information

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

• Work-Life Balance
• Generous PTO package
• Health benefits effective day 1
• Annual Incentive Plan
• 401K - Excellent company match
• Well-being program
• Paid Volunteer Time Off

If you share our passion for helping people, we likely have the right place for you at Humana.

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$129,300 - $177,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Associate Director, DevOps Engineering will provide strategic and operational leadership across critical DevOps workstreams, including Mainframe DevOps, Salesforce DevOps, Engineering Tools and IDEs, and Centralized DevOps support for Salesforce Segment teams. This role is responsible for guiding teams in delivering secure, efficient, and compliant software development and delivery practices, while optimizing toolchain management and enabling innovation across the enterprise.

Key Responsibilities:

• Provide leadership and direction for Mainframe DevOps, Salesforce DevOps, Engineering Tools, and Centralized DevOps workstreams, ensuring alignment with enterprise engineering goals.
• Oversee the implementation, optimization, and continuous improvement of DevOps processes, including CI/CD pipelines, release automation, and standardized pipeline templates.
• Manage and mentor cross-functional teams of associates and contingent staff, fostering a culture of innovation, accountability, and continuous improvement.
• Ensure effective governance and compliance with organizational DevOps standards, including security, quality, and regulatory requirements.
• Oversee the lifecycle management, adoption, and support of DevOps platforms such as Copado for Salesforce, and ISPW Code Pipeline for Mainframe.
• Drive migration and modernization initiatives for Mainframe and Salesforce applications, leveraging automation and best practices to increase release frequency and reduce manual effort.
• Lead AI enablement and adoption initiatives among developers within Salesforce and Mainframe segment teams.
• Manage all developer workstation tools within the Software Catalog to ensure effective usage by end users.
• Implement and optimize onboarding and enablement processes for new engineers, ensuring efficient time-to-productivity and consistent standards.
• Lead cost optimization and contract management activities for DevOps tools, including license renewals, usage optimization, and vendor negotiations.
• Collaborate with security, compliance, and application teams to drive enterprise vulnerability remediation, access control, and secrets management initiatives.
• Develop and maintain dashboards and reporting for DevOps metrics, platform health, and compliance, supporting data-driven decision-making.
• Serve as a subject matter expert and escalation point for DevOps platform support, toolchain integration, and incident response.
• Guide the centralized DevOps engagement model for Salesforce Segment teams, ensuring scalable and consistent enablement and support.
• Ensure up-to-date and accessible documentation for DevOps platforms, processes, and standards.

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Proven experience (10+ years) in DevOps, Site Reliability Engineering, or Application Development, with at least 3 years in a leadership role overseeing large teams and multiple workstreams.
• Demonstrated expertise in Mainframe and Salesforce DevOps, including pipeline automation, code quality, security compliance, and toolchain management.
• Strong experience with industry-standard DevOps tools (e.g., Azure DevOps, GitHub, Jenkins, Copado, ISPW Code Pipeline, SonarQube).
• Familiarity with engineering tool lifecycle management, license optimization, version management, vulnerability management and vendor engagement.
• Deep understanding of DevOps governance frameworks, CI/CD best practices, and regulatory compliance (e.g., SOC2).
• Ability to manage complex change initiatives, drive process standardization, and lead cross-functional teams in a dynamic environment.
• Excellent communication, stakeholder management, and mentorship skills.
• Analytical mindset with experience in data-driven reporting and decision-making.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Experience with AI enablement and automation in DevOps environments.
• Experience with cost optimization and contract negotiations for engineering tools.
• Knowledge of enterprise-scale migration and modernization projects.

Additional Information

​ To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$142,300 - $195,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

We are seeking an experienced and strategic Lead Data Engineer to join our ITSM Applied AI and Analytics team. This individual will lead the development and evolution of our enterprise-facing data store built on Azure Databricks, driving architectural decisions, mentoring team members, and ensuring scalable, high-quality data solutions across the organization.

Key Responsibilities:

• Lead the design, development, and optimization of ETL/ELT pipelines using Databricks, Apache Spark, Unity Catalog, and Delta Lake.
• Architect data workflows following Medallion Architecture (Bronze, Silver, Gold layers).
• Guide the integration of external APIs and systems, including ServiceNow and Kafka for real-time data streaming.
• Establish and enforce best practices in CI/CD, GitHub workflows, and code quality.
• Manage compute appropriately to ensure cost control.
• Collaborate with stakeholders to define data strategy, governance, and platform enhancements.
• Provide technical leadership and mentorship to data engineers and analysts.
• Conduct code reviews and ensure adherence to engineering standards.
• Communicate effectively with technical and non-technical stakeholders.

You will report to an Associate Director, Data Engineering.

Use your skills to make an impact

Required Qualifications:

• 5+ years of experience in data engineering, with at least 2 years in a lead or senior role.
• Deep expertise in Databricks, Apache Spark, Unity Catalog, and Delta Lake.
• Strong understanding of Medallion Architecture and scalable data design.
• Strong proficiency in Python for data engineering tasks (APIs, Spark data frames, OAuth, etc.).
• Familiarity with Databricks Materialized views.
• Experience with Kafka for real-time data ingestion and processing.
• Proficiency in GitHub, CI/CD pipelines, and DevOps practices.
• Experience building and integrating REST APIs.
• Excellent communication, leadership, and documentation skills.

Preferred Qualifications:

• Databricks certifications (e.g., Data Engineer Professional).
• Familiarity with ServiceNow data structures and integration.
• Experience with enterprise analytics platforms like Power BI or Power Apps.
• Background in enterprise environments with data governance and compliance requirements.
• Background in enterprise data architecture and governance.

Additional Information

Candidates will be asked to present a GitHub-hosted project as part of the interview process.

Why Humana?

At Humana, we know your well-being is important to you, and it’s important to us too.  That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

• Work-Life Balance
• Generous PTO package
• Health benefits effective day 1
• Annual Incentive Plan
• 401K - Excellent company match
• Well-being program
• Paid Volunteer Time Off

If you share our passion for helping people, we likely have the right place for you at Humana.

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$142,300 - $195,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 04-24-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

At Humana, a Fortune 100 healthcare technology leader, our Pharmacy Benefit Management (PBM) platform is a critical engine supporting millions of members, pharmacists, and clinical partners. We are looking for a Software Engineer to join our team and help shape the Future of PBM Technology.
As a Software Engineer 2, you will build a brand-new Pharmacy Eligibility application. This will involve modernizing legacy components, improved resiliency and performance, and enhanced backend workflows. The goal is to ensure our members get their claims adjudicated promptly.

We are looking for someone who enjoys collaborating, learning new technologies, coaching other engineers, and leading the development of reliable, enterprise-grade applications. The Software Engineer 2 responsibilities include the following:

• Develop, and deliver high-quality software solutions that enhance healthcare and wellness experiences.
• Develop to optimize scalability, reliability, stability and maintainability.
• Participate across the full development lifecycle, including coding, testing, debugging, optimizing, and deploying production-ready systems.
• Improve engineering quality through testing strategies, tooling, automation, and adherence to compliance standards.
• Investigate and resolve complex technical issues, identifying root-cause and implementing long-term solutions.
• Collaborate with agile teams, partnering with product, architecture, and quality assurance to create solutions aligned with business and consumer needs.
• Contribute to an engineering culture that values innovation, continuous learning, and continuous improvement of the consumer journey.
• Be a technical authority, driving architectural direction, elevating engineering quality, and delivering scalable applications that support healthcare outcomes.

This role will get some direction from a Senior Software Engineer. It is well-suited for individuals looking for opportunities in the latest technology, including the use of AI tools like Claude code or GitHub Copilot.

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree in Computer Science or related field
• 3+ years of experience in systems analysis or application programming development
• Experience in PySpark, Databricks and Cloud engineering
• Experience deploying and maintaining Cloud-based applications using Azure App Service or Azure Kubernetes Service
• Experience with relational databases at scale
• Knowledge of server-side languages .Net, .Net Core or .Net Framework 7.0 and higher
• Experience with event-driven or message-driven systems
• Experience with CI/CD software development methodology

Preferred Qualifications

• Master's Degree
• PBM experience
• Experience using GCP or Azure
• Experience with PostgreSQL or MS-SQL
• Experience with Kafka Streaming platform
• Experience with a modern, client-side framework such as Angular, React or Vue

Additional Information:

We offer a remote work style however you must live close to one of our designated IT locations: Louisville, KY; Dallas, TX; Nashville, TN.

Work-At-Home Requirements:

To ensure Home or Hybrid Home/Office employees' ability to work, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Process

First interview: is an on-demand video using a platform called HireVue. If you are selected to move forward, you will receive a text and/or email from HireVue to complete this step at a time that is convenient for you.

Second interview: is a Live Video interview with system architects to introduce themselves and assess your technical skills.

Final interview: is a Live Video interview with the hiring manager to learn more about you, provide a department overview, and answer questions.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$80,900 - $110,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

At Humana, we are redefining what it means to allow productivity and efficiency for our community of developers, engineers, and partners. The Engineering & AI Enablement organization brings together top talent and new practices to build AI-powered IT productivity solutions that empower our enterprise. As a principal, within Humana's AI Enablement team, you will be the senior technical leader for platform engineering, AI enablement, and enterprise software delivery projects. Reporting to the Director, AI Enablement, you will guide strategy and architecture. You will focus on AI developer tools and products, playing an important role in advancing Humana's technology ecosystem. This ecosystem will incorporate generative AI, automation, and agents.

Responsibilities

• Lead platform engineering efforts to ensure advanced AI developer tools and capabilities for Humana's enterprise engineering teams.
• Architect and lead end-to-end solutions that integrate AI, automation, and agents to support software delivery and productivity.
• Collaborate with partners including Leadership, Engineers, Product Owners, and partners to mature use cases, define technical requirements, and provide impactful solutions.
• Proficiency in .NET and Python; familiarity with front-end technologies (HTML, CSS, JavaScript, React or Angular).
• Deep experience with cloud infrastructure (Azure, AWS, GCP), APIs, containerization (Docker), orchestration (Kubernetes), and Infrastructure as Code (Terraform, Ansible, CloudFormation).
• Provide technical strategy and guidance for Enterprise AI Chatbot product development
• Mentor engineering staff, promoting a culture of innovation, inclusivity, and.
• Educate and help teams across Humana on latest AI technologies, best practices, and architectural patterns.
• Ensure in code quality, artifact management, and security for AI platforms and tools.
• Support rapid prototyping and strategic plans alongside product and engineering leads.

Use your skills to make an impact

Required Qualifications

• Minimum 10 years of hands-on software engineering experience, with at least 3 years in principal or architect-level roles delivering enterprise-scale AI and full stack solutions.
• Demonstrated expertise in designing and implementing platform engineering for developer tools, AI enablement, and complex software delivery pipelines.
• Experience with DevOps practices, CI/CD pipelines, and platforms such as Azure DevOps, GitHub, Artifactory, and SonarQube.
• Track record collaborating across multiple teams and responsibilities to bring AI solutions.
• Experience mentoring and developing engineering teams in Agile environments.

Preferred Qualifications

• Master's degree in computer science, engineering, or related discipline.
• Direct experience architecting and delivering AI-powered products and developer platforms.
• Hands-on expertise with prompt engineering, large language models, and latest AI trends.
• Familiarity with GitOps, rapid prototyping, and managing operational processes for large-scale internal customers.

Additional Information

This position follows a hybrid (remote + in office) work style and we require that one of our designated Tech Market locations - Louisville, KY; Dallas, TX; Washington, DC - performs it.

Report Information:

• Reports to Director, AI Enablement.
• Member of the AI Enablement function within Engineering & AI Enablement.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$156,600 - $215,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

Humana is seeking a Senior Full Stack Software Engineer - Information Marketplace team, responsible for building and enhancing the enterprise platform used to discover, understand, and access data across Humana’s information ecosystem.

The Senior Full Stack Engineer performs software engineering activities in all layers of the stack, from setting up the database to programming in the back-end and the appearance at the front-end. The Senior Full Stack Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Information Marketplace is a strategic internal product that enables associates to locate trusted data, understand its meaning, and safely use it to support business, analytics, and AI initiatives. This role will contribute to the design and development of modern, scalable applications that integrate with data governance, metadata, and analytics platforms across the enterprise.

This position is ideal for a developer who enjoys working on complex systems, building full-stack applications, and helping shape the architecture of a platform used across the organization.

This is a Hybrid role - see onsite addresses at bottom of this posting

Chicago/Dallas-Frisco/DC/Ft. Lauderdale/Louisville/NY/TN

Working onsite is a requirement when needed

This role is not eligible for sponsorship

Key Responsibilities

• Support continuous improvement of the Information Marketplace as a core enterprise platform
• Design, develop, and maintain full-stack web applications supporting the Information Marketplace platform
• Build modern front-end interfaces using React, TypeScript, and state management frameworks
• Develop scalable backend services and APIs using Node.js and related technologies
• Translate business and technical requirements into well-designed, maintainable software solutions
• Contribute to the architecture of microservices, APIs, and UI frameworks with a focus on scalability, security, and performance
• Integrate with enterprise platforms including metadata services, APIs, and third-party tools
• Troubleshoot and resolve complex application issues, identifying root causes and implementing long-term fixes
• Optimize applications for performance, reliability, and usability
• Participate in code reviews and help establish development standards and best practices
• Collaborate with product owners, architects, data engineers, and governance teams to deliver new capabilities
• Contribute to DevOps practices including CI/CD pipelines, containerization, and automated testing
• Stay current with modern development frameworks, tools, and engineering practices

Use your skills to make an impact

Required Skills

• Node.js
• React.js
• TypeScript
• REST API development
• Git-based source control
• Experience building full-stack web applications

Preferred Skills

• Redux or modern state management frameworks
• Tailwind CSS or modern UI styling frameworks
• Sequelize ORM or similar data access frameworks
• Docker / containerization
• CI/CD pipelines (YAML-based or similar)
• Experience with microservices architectures
• Experience integrating with enterprise APIs or data platforms
• WebAssembly (WASM) or performance-focused web technologies

Required Qualifications

• Bachelor’s degree in computer science, Engineering, or related field
• 5-8+ years of experience in application development or full-stack engineering
• Experience developing production web applications
• Strong problem-solving skills and ability to work independently
• Ability to collaborate in a cross-functional team environment
• Experience with cloud environments (Especially Azure)
• Experience working in Agile / Scrum teams
• This role is not eligible for work visa sponsorship

Preferred Qualifications

• Experience working on enterprise applications
• Experience building developer platforms, data platforms, or internal tools
• Master’s degree in computer science or related field

Hybrid Locations

Humana Waterside Building

101 East Main Street Louisville, KY 40202

Humana's Fort Lauderdale office, CU 103

221 SW 1st Ave, Fort Lauderdale, FL 33301

Humana Neighborhood Center

3031 Preston Road, Suite 120 Frisco, TX 75034

Humana's Nashville office

827 19th Ave S, Nashville, TN 37203

Humana Office 1700 Building, 34th floor

1700 Broadway, New York, NY 10019

Humana Canal Street Office - 3rd floor

111 N. Canal St. in Chicago, Illinois 60606

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can only be used if leadership approves it.
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet our requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

R-412529

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$106,900 - $147,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

Why Join Enterprise Observability Engineering?

The Enterprise Observability Engineering team is a high-impact, high-autonomy group focused on building intelligent, scalable, and resilient observability solutions. We foster a culture of innovation, agility, and ownership—empowering engineers to solve complex problems, drive strategic initiatives, and shape the future of how we monitor and operate distributed systems.

If you're passionate about building tools engineers love, solving unscoped challenges, and leading with technical excellence—this is the team for you.

About the Role

We’re looking for a Lead Software Engineer with deep expertise in logging and observability engineering. You should be fluent in the principles of open telemetry, log ingestion, and event correlation across distributed systems. While familiarity with platforms like Splunk or Dynatrace is a plus, we value platform-agnostic thinking and the ability to design resilient, scalable logging solutions using the best-fit tools for the environment.

As a Lead Software Engineer, you will drive the design, implementation, and evolution of our observability and logging platforms. You’ll lead enterprise-scale initiatives, mentor engineers, and collaborate across disciplines to ensure our systems are reliable, scalable, and performant. Applying deep technical expertise to solve real-world challenges. You’ll work closely with SRE, Security, Networking, Platform Engineering, and Data Science teams to evolve our observability strategy using AI/ML and cloud-native technologies.

Key Responsibilities

· Architect and optimize observability environments through software engineering best practices.

· Build automation scripts and tools to streamline observability instrumentation and deployment.

· Integrate observability into CI/CD pipelines using infrastructure-as-code (IaC) and configuration management tools.

· Conduct observability code reviews and implement automated validation checks.

· Build AI-native tools for autonomous issue detection and resolution.

· Lead the design of distributed systems focused on reliability, scalability, and performance.

· Manage data routing, transformation, and endpoint monitoring integrations.

· Mentor junior engineers and foster a culture of continuous improvement.

· Collaborate across teams to align observability strategies with business goals.

· Communicate technical insights and recommendations to leadership.

Use your skills to make an impact

Required Qualifications

• Associate degree in Computer Science, Engineering, or related field.
• 7+ years in software/infrastructure engineering with observability/logging focus.
• Strong foundation in operating systems, networking, algorithms, and distributed systems.
• Expertise in:

o Programming (eg. Python, .Net, Java, Go, Node.js)

o System architecture and AI Ops

o CI/CD (eg. GitHub Actions, Azure DevOps)

o Infrastructure as Code (eg. Terraform, Ansible)

o Cloud-native development (eg. Azure, AWS, GCP)

o API design (eg. REST, gRPC)

• Proven leadership and mentoring experience.
• Agile delivery experience and strategic thinking around observability maturity.

Preferred Qualifications

• 5+ years with a technical bachelor’s degree
• Open telemetry
• Experience with Splunk Enterprise & ES (SPL, dashboards, correlation searches, data models)
• Scaled and complex Data onboarding (HEC, UF, TA development)
• Integration with SNOW, SOAR, ITSM/SecOps tools
• Experience with Dynatrace, Cribl, Grafana
• Monitoring and alerting strategy design
• Budget management and cost optimization
• Automation and continuous delivery practices
• Leading cross-functional programs across technologies
• Certified Splunk Admin and Advanced Power User

Additional Information

Work-At-Home Requirements

All Humana associates approved for the Home or Hybrid Home/Office work styles are required to self-provide wireless, wired cable or DSL access to the internet at the connectivity speeds required by the company to successfully perform their job with the exception of associates who live or work from home in the state of California, Illinois, Montana, or South Dakota. Connectivity requirements are detailed below.

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.

Wireless, Wired Cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership.  (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)

Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota.  Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Interview Format:
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

*This is a remote position

**Must be able to work EST.

LI-Remote

LI-CB2

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$129,300 - $177,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 04-30-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

(Candidate should be located in one of the following Metro locations: Louisville KY, NYC Metro, Dallas Metro, Charlotte NC Metro, South Florida, Washington DC metro, Chicago, Boston, Atlanta, Nashville).
Humana is seeking a Senior CyberSecurity Engineer with specialized expertise in HashiCorp Vault administration. The ideal candidate will be responsible for the integration, configuration, and management of Vault in enterprise cloud environments, supporting secure secrets management and access control across multiple platforms. This role requires strong experience in both Google Cloud Platform (GCP) and Microsoft Azure, with the ability to navigate complex, multi-cloud environments and support automated deployment and operational processes. The engineer will ensure alignment with internal standards and compliance requirements, collaborating with teams to deliver secure, scalable solutions.

Key Responsibilities

• Administer, configure, and maintain HashiCorp Vault for secure secrets management across Azure and Google Cloud Platform (GCP) environments.
• Integrate Vault with enterprise cloud workloads, ensuring robust access control and compliance with Humana's security standards.
• Develop and implement automation scripts and tools to support infrastructure management and operational efficiency, using PowerShell, Python, Ruby, or Bash.
• Support installation, configuration, and maintenance of cloud-based servers and services, ensuring reliability and scalability in multi-cloud settings.
• Collaborate with cross-functional teams to design and enhance secure cloud architectures, contributing to continuous improvement initiatives.
• Monitor, identify, and remediate cybersecurity issues and opportunities, in alignment with Humana's IT/Cyber IOP policies
• Ensure accurate documentation and compliance for technology lifecycle management, including decommission requests as required
• Provide regular updates, evidence of remediation, and participate in closure reviews of IT/Cyber IOPs.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Computer Science or related field, or equivalent years of experience.
• Strong technical knowledge of Microsoft Azure and Google Cloud Platform services.
• Minimum three years of hands-on experience administering HashiCorp Vault in enterprise cloud environments.
• Experience installing, configuring, deploying, and maintaining cloud-based servers and services.
• Proficiency in automation and scripting with at least one of the following: PowerShell, Python, Ruby, Bash.
• Excellent verbal and written communication skills.
• Agile and solutions-oriented mindset.

Preferred Skills

• Experience architecting, building, and supporting Azure and GCP solutions in enterprise environments.
• Working knowledge of Terraform, GitHub Workflows, and Kubernetes.
• Familiarity with Humana's compliance standards, including IT/Cyber IOP processes and Technology Lifecycle Management (TLM).
• Ability to proactively identify and resolve security gaps and support operational excellence in multi-cloud deployments.
• Experience collaborating on cross-functional security and cloud projects.

Remote/WAH requirements:

• WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$117,600 - $161,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 04-29-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

As a Senior Data Engineer, you will play a critical role in building the Agentic AI platform and delivering cutting-edge AI-powered solutions. You’ll work with large-scale datasets and state-of-the-art tools to address complex business problems. This role involves close collaboration with data scientists and fellow engineers across the entire AI development lifecycle—from data ingestion to deployment and monitoring.

• Explore and implement generative AI technologies using Large Language Models and other generative models to create innovative solutions.
• Build and maintain robust APIs for enabling Retrieval-Augmented Generation and generative AI agents within business use cases.
• Design, develop, and maintain robust data pipelines for ingestion, processing, and transformation of large datasets.
• Assist our data science team in the development and deployment of traditional machine learning models.
• Collaborate with data scientists to understand model requirements and translate them into scalable engineering solutions.
• Monitor and maintain performance and reliability of deployed APIs, models, and data pipelines.
• Stay up to date with the latest advancements in machine learning, generative AI, and related technologies.

**This is a HYBRID office position requiring an in-office presence 3 days/wk in one of the following locations: Dallas, TX, Tampa, FL, Washington DC, Boston, MA, NYC, New York, or Louisville, KY.

You must reside within commutable distance or be willing to relocate to our offices located in these areas.

Use your skills to make an impact

Required Qualifications:

• Bachelor's Degree in a quantitative discipline (e.g., Computer Science, Mathematics, Statistics, or a related field) with a minimum of 5 years of professional experience; OR
• 7+ years of Python application development and data manipulation libraries (e.g., Pandas, NumPy).
• Familiarity with API frameworks (e.g., FastAPI, Flask) and RESTful API concepts.
• 3+ years of experience with containerization (e.g., Docker, Kubernetes).
• 3+ years of experience with CI/CD tools, pipelines
• 3+ years of experience with PySpark.
• 2+ years of experience working on any cloud platform. (Azure / GCP / AWS)
• Strong understanding of machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn).
• Knowledge of generative AI frameworks such as Langchain or Pydantic AI.
• Experience working with Large Language Model (LLM) in application development

Highly Desired Qualifications:

• Master's Degree in a similar field with at least 5 years of relevant experience.
• Experience with version control systems (e.g., Git) and software development best practices.
• Excellent problem-solving skills and ability to work in a collaborative environment.
• Experience deploying software using tools like Docker and Kubernetes.
• Experience with deep learning techniques and frameworks.
• Experience working with any nosql DBs.
• Knowledge of natural language processing (NLP).
• Familiarity with big data and data streaming technologies (e.g., Hadoop, Spark, kafka).

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$117,600 - $161,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.