The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job

Summary

PayPal's Routing Platform team maintains the L7 routing infrastructure that sits at the ingress boundary of PayPal's network, processing over 9 billion API calls daily with zero-downtime availability. We are looking for a passionate Software Engineer to join our team and help drive the modernization of our routing infrastructure — specifically leading the migration of existing Golang and Java-based routing platforms to the next-generation next-generation Kubernetes-native API gateway platform platform.
This is a high-impact role where your work will directly influence the reliability, performance, and scalability of PayPal's routing systems.

Job

Description

Essential

Responsibilities

• Assist in designing, implementing, and maintaining cloud-based systems to support scalable and reliable applications.
• Analyze and improve the performance, scalability, and reliability of systems within cloud environments.
• Develop and maintain automated processes to streamline deployment, configuration, and monitoring of cloud-based infrastructure.
• Utilize monitoring tools to ensure the health and performance of applications, addressing any issues promptly to maintain reliability.
• Work closely with development, operations, and security teams to ensure cloud infrastructure aligns with business and technical requirements.
• Evaluate and implement strategies to scale systems efficiently in response to business needs and traffic demands.
• Investigate and resolve system-related issues, ensuring minimal downtime and consistent system availability.
• Contribute to the evaluation and integration of cloud services and tools to enhance infrastructure capabilities.
• Maintain comprehensive documentation of systems, configurations, and operational procedures to support team collaboration and knowledge sharing.

Minimum

Qualifications

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred

Qualifications

This job is reused, please ignore the Job Description provided in the field above. Use what is provided in this text field instead. Thank you!

What You'll Do

• Contribute to the technical migration of existing Golang and Java-based routing services to a next-generation Kubernetes-native API gateway platform, ensuring zero-downtime transitions

• Design, develop, and maintain cloud-native routing configurations, policies, and automation tooling including rate limiting, request/response transformation, and traffic shaping

• Implement modern authentication and authorization patterns including JWT, workload identity, and claims-based routing to enable secure service-to-service communication

• Develop and maintain observability tooling, dashboards, and alerting to ensure platform health

• Partner with cross-functional teams to validate routing requirements and ensure business continuity

• Contribute to self-service automation capabilities to reduce manual operational overhead across routing systems

• Participate in on-call rotations and support operational reliability of the Routing Platform

What We're Looking For

• 1+ year of software engineering experience with a focus on platform engineering and API gateway systems

• Proficiency in Golang is required

• Familiarity with API gateway platforms — experience with Envoy, Istio, Gloo Gateway, or kgateway is a strong plus

• Hands-on experience with Kubernetes and cloud-native technologies (GKE, EKS, or equivalent)

• Experience with modern security protocols including JWT, OAuth 2.0, OIDC, mTLS, and zero-trust principles in API gateway or service mesh environments

• Experience with performance benchmarking, latency analysis, and capacity planning for high-throughput distributed systems

• Experience with CI/CD pipelines (Harness, Jenkins, or similar)

• Strong understanding of networking concepts: HTTP/2, gRPC, TLS, load balancing, and traffic management

• Experience with observability stacks such as DataDog, OpenTelemetry, or Prometheus

Nice to Have

• Experience with large-scale platform migrations in a high-traffic production environment

• Familiarity with Helm, Terraform, or GitOps-based deployment workflows

• Prior experience contributing to or working alongside open-source API gateway projects such as Envoy or kgateway

• Background in fintech or payments infrastructure

Why Join Us

• Own and influence architecture decisions on infrastructure that processes billions of dollars in transactions daily

• Be part of a team driving meaningful cloud modernization with real ownership and impact at one of the world's largest payment platforms

• Collaborate with industry-leading technology partners on cutting-edge API gateway and cloud-native infrastructure

• Grow your career within PayPal's engineering organization with competitive compensation, benefits, and opportunities to lead high-visibility initiatives

Please note- Only candidates who reside in the Austin Metropolitan area will be considered. We are not offering relocation at this time.

Subsidiary:

PayPal

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

Austin, Texas | ($130,500.00 - $193,600.00 Annually)

Additional Location(s) | Pay Range:

No other locations are assigned to this requisition currently.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our

Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job

Summary

We are looking for a seasoned Senior Data Scientist with deep expertise in risk modeling and fraud strategy to join our team. In this role, you will design, build, and operationalize advanced machine learning and AI-driven models that power our risk decisioning and fraud prevention capabilities. You will work closely with fraud strategy, product, and engineering teams to translate complex data signals into actionable risk frameworks — ensuring our systems are not only accurate but adaptive to evolving threat landscapes. Beyond model development, you will play a key role in modernizing our monitoring and alerting infrastructure, leveraging AI to proactively detect anomalies, reduce false positives, and improve the speed and precision of risk interventions. You will mentor junior data scientists and be a strategic thought partner to stakeholders, driving a culture of rigor, experimentation, and continuous improvement.

Job

Description

Essential

Responsibilities

• Lead and manage data science projects, ensuring timely delivery and alignment with business goals.
• Develop and maintain data models, algorithms, and reporting systems to support data analysis and decision-making.
• Analyze complex datasets to identify trends, patterns, and insights that drive strategic initiatives.
• Collaborate with cross-functional teams to understand data needs and provide actionable insights.
• Ensure data quality and integrity through regular audits and validation processes.
• Mentor and guide junior data scientists, fostering a culture of continuous learning and improvement.

Minimum

Qualifications

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred

Qualifications

• Proven experience building and deploying risk models in production environments

• Strong understanding of fraud strategy lifecycle — how model scores translate into rules, thresholds, decline/accept decisions, and case management workflows.

• Familiarity with model explainability (SHAP, LIME, etc.) and the ability to communicate model behavior to non-technical fraud strategy and compliance stakeholders.

• Experience working with transaction-level data at scale (e.g., payments, e-commerce, fintech) is strongly preferred.

Subsidiary:

PayPal

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | ($176,500.00 - $262,350.00 Annually)

Additional Location(s) | Pay Range:

Chicago, Illinois | ($160,500.00 - $238,700.00 Annually)
Austin, Texas | ($160,500.00 - $238,700.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our

Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job

Summary

As Sr. Director, Product Management for our Revolving Credit product team, you will create, own, manage and scale our revolving credit products for merchants and consumers across the US & UK, including our PayPal Credit Card (PPCC), PayPal Credit (PPC), PayPal Cashback Mastercard Business (CBMC). You’ll drive the vision, roadmap and execution for our suite of revolving credit products that help merchants and consumers purchase with credit, while realizing unique benefits such as cashback, points, and no interest for a period of time on specific purchases. We are seeking an exceptional product leader who thrives on changing the status quo and is laser focused on making every experience seamless, simple, and intuitive. We are looking for someone with a passion to delight customers and is obsessed about data driven decision making. To be successful, the candidate needs to excel in a highly collaborative, cross-functional and values-driven environment.

Job

Description

Essential

Responsibilities

• Establish a shared vision across the company for a portfolio of products, or platform products enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product portfolio strategy with cross-functional stakeholders.
• Shapes the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product portfolio profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Minimum

Qualifications

• 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 5 years of experience leading others

Additional Responsibilities & Preferred

Qualifications

Job

Responsibilities

• Strategic Leadership: Develop and implement product strategies that align to PayPal and the Financial services organization’s strategic objectives and ensure a cohesive and comprehensive vision for our revolving credit products.

• Product Development Lifecycle: Oversee the entire product development lifecycle from concept to launch including research, design, development, experimentation and iteration.

• Cross-Functional Collaboration: Work closely with our internal teams like design, engineering, commercial, marketing, legal, compliance, risk, data, identity and customer service teams as well as external partners (Synchrony Financial, credit bureaus, networks) to ensure product success. Facilitate communication and alignment across teams and departments.

• Strategic Planning: Participate in the development and execution of enterprise-level strategic planning processes, aligning release and program roadmaps with the organization’s overarching vision and OKR’s. Ensure that all initiatives are strategically positioned to maximize their contribution to the company’s long-term success.

• Team Leadership & Management: Lead and mentor a team of diverse product leaders and managers. Foster a culture of working customer back, putting people first, winning as a team, innovation, growth and excellence. Participate in personal performance management and development activities including cross-training.

• Bias To Action:

• Proven leadership: self-motivated and a self-starter with a “can do” attitude.

• Team player, energetic personality, quality minded, focused, committed and able to work independently in a fast paced, changing environment.

• High degree of professional confidence and credibility with effective presence, strong written and verbal communication skills, able to communicate technical concepts and plans at all levels.

• Sharp business judgment, detail oriented yet able to always see the “big picture”.

• Strong partnering and influencing skills leveraging all communication mediums and throughout the organization, including senior leaders.

• Define and articulate through narratives, presentations, and documentation the vision and direction of our revolving credit products.

• Strong problem-solving skills, able to prioritize among conflicting needs, advocate a course of action and pursue it consistently.

• Ability to adapt, be flexible and responsive to dynamic situations.

• Challenge traditional products and experiences and build the next generation of revolving credit products and experiences.

Requirements

• Bachelor’s degree in business administration, management, engineering or a related field.

• 15+ years of product management experience.

• 10+ years of experience managing teams of product managers/leaders.

• Prior experience at a FinTech or in the financial services space working on credit products. We will also consider candidates with prior experience in adjacent domains and/or in heavily regulated industries.

• Proven track record of launching successful products on mobile and on web.

• Proven track record of leading cross-functional groups and delivering results in fast paced, high-growth, and matrixed environments.

• Deep empathy and appreciation of customer needs.

• Demonstrated success delivering 0-1 products as well as scaling existing products.

• Ability to grasp complex business/technical concepts, user scenarios, and business drivers, address ambiguity and make informed decisions.

• Proficiency dealing with product complexity and initiative ambiguity.

• Exceptional written, verbal, and listening communication skills and proficient communicating across a range of stakeholders.

• Strong data and analytical background.

• Proven track record multitasking and managing multiple releases concurrently.

• A team player who puts people first and wants to win as a team.

Preferred

Requirements

• Advanced or master’s degree.

• Self-starter that works independently and learns quickly.

• Experience launching and operating financial products in global markets.

• Experience using AI to improve the effectiveness and efficiency of product delivery.

Subsidiary:

PayPal

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | ($242,000.00 - $359,150.00 Annually)

Additional Location(s) | Pay Range:

Chicago, Illinois | ($220,000.00 - $326,700.00 Annually)
Austin, Texas | ($220,000.00 - $326,700.00 Annually)
Scottsdale, Arizona | ($209,000.00 - $310,200.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our

Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job

Summary

This job acts as a project leader, coordinating the activities of other engineers, determining technical tasks, and improving existing structures and processes. It involves making technical decisions, collaborating with management to set standards, and representing the company to external partners.

Job

Description

Essential

Responsibilities

• Acts as a project or system leader, coordinating the activities of other engineers on the project or within the system
• Determines the technical tasks that other engineers will follow
• Actions result in the achievement of customer, operational, program or service objectives
• Proactively improves existing structures & processes
• Exercises judgement in reconciling diverse and competing priorities (time, quality, complexity risk) to identify optimal solutions to problems
• Notices patterns and condenses repetition into densely meaningful generalized solutions
• Collaborates with management to set/improve standards for engineering rigor
• Trusted to represent PayPal, Inc to the outside world via interactions with partners, customers, or industry organizations

Expected

Qualifications

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred

Qualifications

Engineering at Venmo

At Venmo, we are creating a product that people love. We strive to create a delightful user

experience while connecting the world and empowering people through payments. We are

looking for intellectually curious people who want to be inspired and inspire others to change

the world.

Engineering is a craft, and at Venmo we want the internals of our software to be as elegant as

the end user experience we are designing. We spend our days scaling our infrastructure and

building new features to meet and exceed our users’ needs and wants. We work with a product

team that is data-driven and human-centered in its design principles. We teach and learn from

one another and push each other to be at our creative and analytical best.

Job

Description

Cloud/DevOps Engineer

Our team is dedicated to ensuring the seamless operation of all user-facing services, as well as

production and development systems. We manage Venmo’s infrastructure comprehensively,

encompassing operations, automation, security, compliance, and release engineering. While we

are focused on Cloud Engineering, our work integrates elements of Site Reliability Engineering

(SRE) and DevOps projects as well.

On the DevOps front, we oversee CI/CD infrastructure, develop smart and secure pipelines,

implement self-service secret management systems, create development environments, and

establish microservices scaffolding and testing frameworks. The quality of the systems we build

is paramount to the company, and we prioritize it highly. Our infrastructure must be delivered

automatically, thoroughly tested, and scanned for vulnerabilities through synthetic tests.

As a Staff Engineer, you will support our critical domains, leading major initiatives related to

your domain. You will be part of the architect group that defines the future of the Company’s

technical development. This individual will be a hands-on contributor that teaches by example

and mentors other engineers and product owners on how to improve their development, using

our systems, by driving best practices. We have a lot of independence in our decisions, but we

are kept accountable for the results.

Our technical stack:AWS, EKS, Docker, GitHub Enterprise, CDK, Terraform, GitHub Actions, Datadog, Bash, Python,Go

As a Staff Engineer, you will:

• Contribute and help drive the strategic direction to one or more of our domains, leading

initiatives in your area of expertise.

• Act as a hands-on contributor, while leading by example

• Mentor senior and junior engineers

• Enjoy a high degree of independence in decision-making while being accountable for

results of yourself and your team

• Be part of a team dedicated to driving the scalability and reliability of Venmo’s AWS

cloud infrastructure

• Provide guidance, thought leadership, and mentorship to application teams to build and

strengthen their cloud competencies

What You’ll Do

• Lead major initiatives end-to-end: internal teams rarely have dedicated project managers

You will define the design, identify stakeholders, navigate risks and changes, coordinate

colleagues' work, implement solutions, and be accountable for timely and quality project

delivery.

• Continually raise the bar through assisting fellow engineers in developing and delivering

their code more efficiently and securely.

• Troubleshoot incidents, identify root causes, fix and document problems, and implement

preventive measures.

• Coach and mentor engineers on design principles and best practices.

• Recognize, validate and evangelize emerging technologies and architectures that align

with business objectives.

• Strategically and tactically leading by example, making meaningful contributions to the

improvement of engineering teams’ production operations.

• Develop and improve tools and automation to manage infrastructure and application

configuration as code.

• Enhance the quality, reliability, and stability of our infrastructure and operations.

What We’re Looking For

• Bachelors and/or master's in computer science or related field of study

• 7+ years' experience in software development or a related field

• 5+ years' experience operating distributed applications 24x7x365, as part of a Cloud

Engineering, DevOps, and/or SRE team.• 2+ years technical leadership experience

• Extensive hands-on experience with designing, implementing and supporting

infrastructure (AWS experience preferred) to support global-scale services

• Deep hands-on experience with IaaS and PaaS solutions from AWS (or similar cloud

provider):

• Hands-on programming and scripting (Python, Java, Bash, Go)

• Hands-on experience with containers & container orchestration: Docker, Kubernetes

• Strong communication skills with the ability to understand and explain technical issues

to a non-technical audience

Subsidiary:

Venmo

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | ($176,500.00 - $262,350.00 Annually)

Additional Location(s) | Pay Range:

Texas - (Virtual) | ($160,500.00 - $238,700.00 Annually)
Austin, Texas | ($160,500.00 - $238,700.00 Annually)
Northern California - (Virtual) | ($169,000.00 - $250,800.00 Annually)
Arizona - (Virtual) | ($152,500.00 - $226,600.00 Annually)
Scottsdale, Arizona | ($152,500.00 - $226,600.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our

Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Staff Data Science - Data Foundation

Category Data

Location
Mountain View, California
Job ID 21750

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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit SBSEG Data & Analytics has an exciting opportunity to be part of the fast-growing Mid-market and Sales Analytics team that plays a critical role in driving growth in Mid-market with a long-term winning strategy. Disrupt the small business mid-market is one of Intuit’s 5 Big Bets initiatives.

The Mid-market and Sales Analytics team is responsible for

(1) Providing valuable insights that supports the development of E2E strategy, operational plans and product roadmaps,

(2) Providing data/tools/actionable insights/experimentation for the execution of multiple Mid-market and Sales priorities across our function domains (Product, Marketing, Sales, Customer Success, Finance), developing/managing the success KPIs and reporting as the single source of the truth for how the mid-market business is doing.

As the team grows, there is a stronger need of optimizing and centralizing the data assets and capabilities that every analyst rely on. We are looking for a Staff Technical Data Analyst, who is intellectually curious and extremely self-driven, with a proven track record of leading analytics support for critical or high-growth business areas. The ideal candidate will also be able to demonstrate a problem-solving and extreme ownership mindset.

Responsibilities

* Design, develop and manage complex data marts which can cover most data that the team needs daily, partnering with data engineers, data scientists, Sales Ops and Sales Tech teams. Be responsible for the availability and quality of the data. Be able to debug and fix data issues quickly.
* Develop and manage key success metrics and leading indicators for providing holistic understanding of business performance and whether each initiative/program is delivering the desired outcomes.

* Apply advanced analytical methodologies and predictive models across large-scale, diverse datasets to drive growth and optimize sales performance.
* Develop and manage dashboards to monitor business performance and enable self-service.
* Communicate data and insights effectively to business partners of all levels including the senior leadership team.
* Collaborate with analysts and data engineers across different analytics teams to work on cross-functional projects or develop analytics capabilities.
* Advance generative AI and automation capabilities to simplify workflows and scale insight generation across the organization.
* Coach and develop junior analysts in the team.

Qualifications

7+ years of experience in Data Science, Analytics or Engineering

Bachelor's in Statistics, Mathematics, Computer Science, or related field. Master is a Plus

Proficient with sales data set and processes and familiar with sales tools like Salesforce and associated apps ( SFDC, CPQ, Ironclad, Eloqua, Amazon Connect etc. ).

Highly proficient in SQL and data visualization tools such as Tableau. Having extensive knowledge and experience with Qlik products is a plus.

Proven track records of developing and managing complex analytics data mart and data pipelines is a must-have.

Proven track records of developing and managing complex dashboards is a must-have.

Experience in applying advanced analytics techniques such as python, ML models, LLM, etc., is a plus.

Ability to create analytical framework for solving complex business problems with proven track record.

Ability to manage multiple projects simultaneously to meet objectives.

Outstanding communications skills with both technical and non-technical. Be able to communicate effectively with senior executives.

Experience of managing junior analysts is a plus.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

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Manager 3, Software Engineering - Mid-Market

Category Software Engineering

Location
Mountain View, California
Job ID 19489

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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

The Virtual Expert Platform (VEP) team is at the heart of connecting our customers with expert guidance across all our products—QuickBooks, TurboTax, Mailchimp, and Credit Karma. We also provide the technology that powers Intuit’s Sales, Partner and Customer Success capabilities to drive sales and customer satisfaction of all of our products. We own the entire technology stack, from user interfaces and expert management systems to workforce operations, digital expertise and conversation capabilities, data infrastructure, and platform services. We collaborate closely with product, design, marketing, and operations to create seamless experiences for both users and customers.

We are seeking a Group Engineering Manager to lead the technological evolution of the Enterprise Mid-Market Customer Relationship Management (CRM) platform for Sales to serve our Mid-Market and Enterprise business customers. This includes a strong understanding of the Salesforce (SFDC) platform, coupled with strong knowledge of Sales for Enterprise businesses along with strategically determining build vs. buy decisions for platform components and establishing robust patterns for our overall technology stack. You will work closely with Product Management and partner with Sales leadership to build a best in class experience for our Sellers powered by AI and HI (Human Intelligence).

Responsibilities

• Deliver high quality customer-driven software offerings to market that simplify and solve for current customer needs while building for the future.
• Should possess strong technical skills, have a career history of strong hands-on software engineering and development experience, and the tactical and visionary leadership skills to motivate, guide, and earn the respect from a highly talented engineering team.
• Responsible for initiating and driving the adoption of technology, product and process improvements throughout the software delivery life cycle.
• Provide technical leadership, career development, and management of performance, objectives, and priorities of all reporting staff - Build a high performing, results-oriented organization.
• Drive and own the functional and non-functional requirements road map for your organization.
• Develop product expertise and advocate on behalf of the customer.
• Drive initiatives to improve testing at all levels & deliver automation to ensure robustness and protect our customer.
• Embrace & implement new ideas that produce outstanding results for our customers.
• Drive adoption of best practices, tools, systems and metrics across the organization
• Imbibe and coach excellence in product, engineering and operations

Qualifications

• At least 15+ years of industry experience with a minimum of two years of proven track record of leading high performing teams.
• Expertise in the Salesforce (SFDC) platform, coupled with strong knowledge of Sales for Enterprise businesses.
• Hands on engineering leader who can nurture working with highly motivated and extremely talented engineers to work on high visibility online products
• Someone with strong belief in agile and lean thinking have a passion for velocity, engineering and operational excellence
• Comprehensive understanding of cloud computing, microservices, and API design.
• Expertise in modern technology stacks, API design principles, microservices architecture, public cloud platforms, and various programming languages.
• Solid knowledge of data management, analytics, and reporting practices, along with expertise in user authentication, authorization, and security best practices.
• Solid software development fundamentals (Data Structures, algorithms, problem solving, OO Design, and system architecture) with specialization on end to end software development using modern SaaS / public cloud deployments with a DevOps mindset
• Expert communicator and love working with multiple stakeholders for common outcomes with high stakes at company level.
• Strong business acumen. Understands the business internal and external landscape and thinks/acts strategically for all stakeholders.
• Drives strategic technology/engine reuse, technology and architecture health, and development process improvement.
• A highly technical and result-oriented leader experienced in determining goals and matching those with customer requirements and product roadmap. Adept at leading positive change, empowering people, cultivating product technology visions and innovative solutions, and fostering effective engineering teams.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

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Mailchimp Customer Success - Staff Data Scientist

Category Data

Location
Atlanta, Georgia; New York, New York
Job ID 19316

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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

The Mailchimp Customer Success (CS) Data Science & Analytics team’s mission is to empower world-class customer experiences across digital and expert-led channels by delivering data-driven insights, experimentation, and predictive intelligence. We partner closely with Customer Success, Product, Data Engineering, and Operations teams to improve customer engagement, retention, and long-term success for Mailchimp’s small and mid-market customers.

As a Staff Data Scientist, you will serve as a senior individual contributor and strategic thought partner, applying deep analytical expertise and business judgment to some of Mailchimp CS’s most complex and high-impact problems. You will shape measurement frameworks, lead advanced experimentation and causal analysis, and translate insights into clear recommendations that influence strategy and execution across the organization.

This role offers a unique opportunity to help define how Customer Success impact is measured at scale—especially as Mailchimp evolves its data platforms, AI-enabled experiences, and customer engagement models.

Responsibilities

• Serve as a strategic analytics partner to Customer Success, Product, and Operations leaders—helping define problems, success metrics, and data-informed decisions.
• Conceptualize ambiguous business problems, formulate hypotheses, and design rigorous analytical approaches to evaluate Customer Success programs and initiatives.
• Design, execute, and interpret experiments beyond traditional A/B testing, including causal inference methods (e.g., quasi-experiments, DiD, matching, synthetic control).
• Develop and maintain scalable measurement frameworks for key CS outcomes such as engagement, retention, TNPS, customer health, and support effectiveness.
• Build predictive models and durable customer segmentation approaches to improve targeting, prioritization, and customer experience personalization.
• Translate complex analyses into clear, actionable insights and narratives for both technical and non-technical stakeholders, including senior leadership.
• Partner with Data Engineering to ensure high data quality, well-defined metrics, and scalable analytics assets—especially during platform and data migrations.
• Evaluate and help measure the impact of AI/ML- and LLM-driven customer experiences across human and digital success channels.
• Champion analytics rigor, experimentation best practices, and reusable solutions that scale impact beyond individual projects.
• Role-model Intuit’s “Win Together” mindset by collaborating deeply across teams and elevating the analytical bar of the broader organization.

Qualifications

• 6+ years of experience in data science, analytics, or product analytics, with demonstrated impact in customer success, product, marketing, or go-to-market domains.
• Strong foundation in statistics, experimentation, and causal inference, including experience designing and interpreting analyses beyond simple A/B tests.
• Advanced SQL skills and strong proficiency in Python for data analysis, modeling, and experimentation (e.g., pandas, numpy, scikit-learn, statsmodels).
• Proven ability to work with large, complex datasets and translate insights into business decisions.
• Experience building scalable, reusable analytics or modeling solutions that improve efficiency and consistency.
• Excellent communication and storytelling skills, with the ability to influence stakeholders and guide decision-making.
• Bachelor’s degree in a quantitative field (Statistics, Economics, Mathematics, Computer Science, Data Science, or related); advanced degree preferred.

Preferred
* Experience in fintech, SaaS, marketing technology, or SMB-focused products.
* Familiarity with Customer Success metrics and concepts (e.g., customer health, churn risk, lifecycle engagement, support effectiveness).
* Experience partnering closely with Product, Engineering, and AI/ML teams.
* Familiarity with BI and visualization tools (e.g., Tableau, Qlik, Quicksight).
* Experience using version control (git) and applying software engineering best practices to analytics workflows.
* Exposure to Generative AI or LLM-powered analytics and customer-facing use cases.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: New York $ 186,500.00 - 252,000.00

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Our workspaces and technology are always evolving to support collaboration, innovation, and spark creativity. Take a sneak peek at our office in Atlanta where our Mailchimp teams are headquartered.

Staff Learning Architecture & Operations Partner

Category Human Resources

Location
Mountain View, California; Mountain View, California; San Diego, California
Job ID 21541

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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is on a mission to power prosperity around the world. Intuit Academy plays a critical role in building and scaling the expert talent ecosystem that supports TurboTax, QuickBooks, and the broader Intuit platform — with a goal of 100K certified experts annually across the Academy.

We are hiring a Staff Learning Architecture & Operations Partner to own the measurement, quality, and operational systems that tell us whether our learning is working. This role ensures that content arriving on the learner platform meets quality standards, that learner progress is measurable and visible, and that the data infrastructure supporting certification decisions is built right.

You will own three things: the learner analytics and measurement framework that tells us what’s working across our programs; the content quality gate that controls what enters the learner platform; and the data model partnership that ensures learner intelligence is structured, governed, and useful across the Academy.

This is a build role. The frameworks, rubrics, and data partnerships don’t fully exist yet. You will define them, get alignment across the organization, and make them operational. If you need a playbook before you can move, this isn’t the right fit. If you’d rather write the playbook, it is.

This role is analytical and systems-oriented — not instructional. You will not design curriculum or learning pathways. You will ensure the infrastructure that delivers and measures them works.

Responsibilities

What You’ll Do

Own the Learner Analytics & Measurement Framework

• Design and maintain the learner-side analytics framework — engagement, completion, and certification rates across Academy programs
• Apply a structured learning effectiveness methodology (e.g., Kirkpatrick L1–L2) to assess learner reaction and knowledge gain across programs
• Build dashboards and signal feeds that inform campaign decisions, learner experience quality reviews, and platform prioritization
• Identify patterns and anomalies proactively — surface findings before they’re asked for
• Define data governance standards: what gets measured, in what system, and how it flows to business stakeholders

Own the Content Quality Gate

• Define the quality rubric for content entering the learner platform — structure, accessibility, assessment alignment, and metadata completeness
• Operate the intake gate: review, approve, or send back content submissions from upstream content development teams before they reach learners
• Write criteria clearly enough that upstream teams can self-qualify before submission — the gate should reduce rework, not just block it
• Flag systemic quality issues back upstream; recommend process changes when the same defects appear repeatedly
• Coordinate with learner experience and success partners to ensure the rubric reflects what learners actually need, not just technical compliance

This function requires holding a quality standard with peer teams across the organization without having direct authority over them.

Own the Learner Data Model Partnership

• Define how learner data is structured, surfaced, and governed within the unified learning platform
• Translate the team’s analytical and operational needs into platform and data model requirements for engineering partners — you speak both sides
• Ensure learner data supports Academy use cases without requiring duplicate instrumentation
• Sustain this as an ongoing partnership as the platform evolves
• Ensure data flows are documented, defensible, and accessible to business stakeholders who depend on learner intelligence

Qualifications

What You Bring

Required

• 6+ years in learning operations, learning analytics, instructional systems, or a closely adjacent function
• Demonstrated experience building measurement frameworks from scratch — you’ve defined the metrics, not just pulled them
• Experience operating a quality or intake function: content review, acceptance criteria, or standards governance in a learning or content environment
• Ability to influence without authority across organizational boundaries — you’ve held a standard with a peer team and navigated the friction
• Strong data fluency: comfortable with an LMS, CRM, or BI platform; can translate data findings into business decisions
• Clear, direct communicator who can write a framework document and present findings to senior leadership without over-explaining

Preferred

• Experience with Kirkpatrick evaluation or an equivalent learning effectiveness methodology
• Familiarity with enterprise data or BI platforms in a learning or talent context
• Background in a multi-product or platform environment where learner data serves more than one business unit
• Experience in tax, accounting, financial services, or professional credentialing environments
• Knowledge of assessment validity, psychometric practices, or credentialing standards

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at [1] Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California $166,000- 224,500 Southern California $ 150,000- 202,500 References Visible links 1. https://www.intuit.com/careers/benefits/full-time-employees/

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Senior Software Engineer

Category Software Engineering

Location
San Diego, California
Job ID 21771

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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

This is a role on the Business Disruption Team at Intuit. We are a high-octane, entrepreneurial group on a mission to build net-new disruptive products and supercharge our existing ecosystem with AI-first technologies. We operate like a nimble startup within the broader Intuit organization.

You will be working alongside an elite, dynamic mix of seasoned Intuit veterans and brilliant newcomers to the company. This is a team composed of proven leaders with deep track records of success across the organization. By combining deep institutional knowledge with fresh, disruptive perspectives, we create an environment where you will be challenged, mentored, and inspired to do the best work of your career.

We are looking for an exceptional Full-Stack Software Engineer who thrives in ambiguity, operates with a high degree of autonomy, and moves with blistering speed. In this role, you won't just be writing code—you will be leveraging the latest AI coding tools to dramatically accelerate your output, running rapid experiments directly with customers, and bringing zero-to-one concepts to life. If you are a builder who loves to ship fast, learn continuously, and have a lot of fun doing it, you belong here.

Responsibilities

• Rapid Development & Execution: Design, build, and ship full-stack software solutions with an intense focus on velocity and getting things done.
• AI-Accelerated Engineering: Extensively leverage AI coding assistants and modern tooling to write, test, and deploy code faster and more efficiently than traditional methods.
• Customer-Centric Experimentation: Work on the front lines with end-users to conduct rapid product experiments, gather real-world feedback, and iterate quickly based on data.
• Autonomous Navigation: Operate comfortably in a fast-paced environment with a high degree of ambiguity, taking extreme ownership of your projects from inception to launch.
• Disruptive Innovation: Build entirely new, AI-native products from scratch while also identifying ways to accelerate existing Intuit products with cutting-edge tech.

Qualifications

• Technical & Craft Expertise: Proven experience as a Full-Stack Software Engineer building modern, scalable applications across both the frontend and backend. Typescript + Python is what we use.
• AI Tooling Fluency: Hands-on experience and deep comfort using AI coding tools (e.g., Claude Code, Cursor, Codex) to augment and accelerate your daily development workflows.
• Startup Mentality: An aggressively entrepreneurial spirit with a track record of moving fast, cutting through red tape, and delivering results quickly.
• Customer Obsession: A strong desire to be close to the customer, with demonstrated experience running A/B tests, prototypes, or rapid user experiments.
• Adaptability & Autonomy: The ability to self-direct, pivot rapidly when hypotheses are disproven, and thrive in an unstructured, highly ambiguous environment.
• Growth Mindset: A relentless appetite for learning new technologies, taking calculated risks, and having a blast while building the future.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

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Senior Staff Product Manager - Done for you Payroll experiences

Category Product Management

Location
Mountain View, California; San Francisco, California
Job ID 19375

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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Mission: Build the future of payroll where the system does the work—a “done-for-you, accurate payroll every time” experience that SMBs and Mid-Market teams can trust without thinking about it. QuickBooks already operates at massive scale (Intuit serves ~100M customers worldwide , and QuickBooks has 7M+ online subscribers ). Now we’re taking the category we lead and turning it into the best payroll platform for Mid-Market and Enterprise, by automating the core workflows end-to-end with a mix of classic systems thinking and modern AI. If you’re hungry to ship, obsess over customer pain, and want to build agentic automation that customers feel in their bones—keep reading.

Responsibilities

You’ll own major pillars of payroll automation that remove work, reduce risk, and increase trust—across time, pay, tax, compliance, and approvals. Our products already include payroll solutions with automated tax payments and filings and integrate across QuickBooks Online/Desktop and Intuit Enterprise Suite —your job is to take this further into true “done-for-you.”

Examples of problems you’ll tackle:

• Autopilot payroll runs: detect readiness, gather missing inputs, flag anomalies, and drive approvals.
• AI-assisted accuracy: catch inconsistencies before they become pay mistakes (hours, rates, deductions, garnishments, taxes).
• Compliance that’s invisible: proactive guardrails + “explainability” so admins know why something changed.
• Workflow transformation (not just AI features): simplify the underlying systems, permissions, and data models so automation is reliable at scale.
• Agent experiences: build systems that behave like a high-performing payroll admin—while customers remain in control.

This isn’t “add an AI button.” It’s a product transformation, measured in outcomes:

• fewer payroll exceptions
• fewer corrections / tax notices
• faster payroll completion
• higher attach/retention
• provable trust + auditability

Intuit is investing hard here: FY25 Online Ecosystem revenue was $8.3B , with Online Services up 19% and growth driven by money + payroll . You will be building at the center of that growth engine.

Qualifications

What you’ll do (day to day)

• Own the vision, strategy, and roadmap for automating core payroll workflows (AI + non-AI).
• Partner deeply with engineering, data science, design, research, compliance/legal, and GTM.
• Define “done-for-you” experiences with crisp success metrics, experimentation plans, and learnings.
• Drive system-level improvements (workflow redesign, data quality, controls) that make automation dependable.
• Build with a responsible AI mindset: human-in-the-loop where needed, clear approvals, strong evaluation loops.

Who we’re looking for

You might be the one if you:

• Have strong product judgment and love simplifying messy, high-stakes workflows.
• Can operate in ambiguity, move fast, and still build durable systems (accuracy matters here).
• Are comfortable partnering with technical teams on ML/LLM-powered automation, data pipelines, evaluation, and rollout strategy.
• Have a history of shaping successful products during 5+ years experience in product management
• Know how to turn customer pain into an execution plan—and then ship relentlessly.

Bonus points

• Payroll, HR, benefits, time tracking, fintech, compliance, or other regulated workflow experience.
• You’ve shipped automation/agentic products with measurable trust + quality improvements.
• Background in computer science or other technical background allowing you to partner effectively with our engineering team

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at [1] Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $ 188,500- 255,000
References
Visible links
1. https://www.intuit.com/careers/benefits/full-time-employees/
Mountain View $205500 - $278000

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