Become a part of our caring community and help us put health first

At Humana, we are deeply committed to transforming the healthcare landscape through secure, scalable, and innovative technology platforms that fundamentally improve the health and well-being of millions of members across the country. We are seeking a highly skilled Senior Platform Engineer to contribute meaningfully to the comprehensive design, meticulous development, and reliable operation of foundational engineering platforms that power mission-critical healthcare applications and sophisticated AI-driven solutions, directly impacting patient care and operational efficiency. This pivotal role plays a key part in the ongoing modernization of cloud infrastructure, substantially strengthening developer productivity through automation and best practices, and ensuring that distributed systems are resilient, compliant with healthcare regulations, and performant under demanding production workloads. The successful candidate will build robust platform capabilities that enable secure, compliant, and scalable delivery of healthcare technology while upholding the highest standards of reliability and operational excellence in a highly regulated environment, where system failures can directly impact member health and safety.

Key Responsibilities

• Design and implement highly scalable platform services and shared infrastructure components that support both healthcare applications and advanced AI systems, ensuring these foundational services can handle growing data volumes, increased user loads, and evolving business requirements while maintaining consistent performance and availability across all environments.
• Develop and maintain comprehensive CI/CD pipelines that enable secure, automated, and compliant software delivery processes, incorporating automated testing, security scanning, compliance validation, and deployment orchestration to accelerate development velocity while maintaining rigorous quality and security standards required in healthcare environments.
• Build and operate containerized services using industry-standard technologies such as Docker and Kubernetes, ensuring resilience through proper health checking, auto-scaling, and graceful degradation patterns, while maintaining high availability through multi-zone deployments, circuit breakers, and comprehensive disaster recovery capabilities.
• Implement sophisticated observability solutions including comprehensive monitoring, centralized logging, detailed metrics collection, and distributed tracing capabilities to support operational excellence, enable rapid troubleshooting, facilitate capacity planning, and provide deep insights into system behavior across complex microservices architectures.
• Design and maintain robust storage solutions and efficient data models across both relational databases (e.g., PostgreSQL, MySQL) and non- relational systems (e.g., MongoDB, Redis, Cassandra), ensuring data integrity, optimal query performance, proper indexing strategies, and adherence to data governance requirements specific to healthcare data handling.

• Perform thorough production troubleshooting and comprehensive root cause analysis to identify and resolve system issues, implementing preventive measures to strengthen platform reliability, reduce mean time to recovery (MTTR), and continuously improve system stability through post- incident reviews and actionable remediation plans.

• Collaborate effectively with product engineering teams, security specialists, and compliance officers to translate complex business requirements into reusable, well-documented, and secure platform capabilities that can be leveraged across multiple teams and projects, promoting consistency and reducing duplicated effort

• Document technical tradeoffs, architectural decisions, and implementation patterns clearly and concisely using architecture decision records (ADRs), design documents, and comprehensive runbooks that enable knowledge transfer, facilitate onboarding of new team members, and support long-term system maintainability.
• Support comprehensive compliance, security, and governance requirements including healthcare regulatory considerations such as HIPAA privacy and security rules, ensuring all platform systems implement appropriate access controls, encryption at rest and in transit, audit logging, and data retention policies.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience demonstrated through a portfolio of successful projects, open-source contributions, or progressive career growth in software engineering roles.
• 5+ years of demonstrated professional experience in software engineering with a strong foundational understanding of distributed systems architecture, backend development methodologies, or platform engineering practices, including hands-on experience building and maintaining production systems that serve significant user bases with strict uptime requirements.
• Strong proficiency in modern programming languages such as Python or Java, with a proven track record of delivering production-grade services that demonstrate clean code practices, appropriate design patterns, comprehensive error handling, and maintainable architectures that have successfully operated in demanding production environments.
• Extensive hands-on experience designing, deploying, and operating cloud- native systems within public cloud environments (Google Cloud Platform strongly preferred), including practical knowledge of core cloud services such as compute instances, managed databases, object storage, networking configurations, identity and access management, and infrastructure security controls.
• Substantial experience with containerization and orchestration technologies (e.g., Docker for container packaging, Kubernetes for container orchestration), and modern CI/CD automation practices including infrastructure as code (e.g., Terraform, Pulumi), automated testing frameworks, deployment strategies (blue-green, canary), and release management processes.
• Solid understanding of system observability principles, reliability engineering practices (including SLIs, SLOs, error budgets), and performance optimization techniques such as caching strategies, query optimization, connection pooling, and resource tuning to ensure systems meet demanding performance and availability requirements.

Preferred Qualifications

• Strong analytical problem-solving abilities and excellent communication skills, with demonstrated ability to collaborate effectively across technical teams, explain complex technical concepts to non-technical stakeholders, participate constructively in code reviews, and contribute to a culture of continuous improvement and knowledge sharing.

Additional Information

This position follows a hybrid work style and must be performed at one of our designated IT hub locations: New York City; Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA or Washington, D.C.

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$141,100 - $194,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community and help us put health first

At Humana, technology platforms are central to delivering secure, scalable, and innovative healthcare solutions that serve millions of members and thousands of healthcare providers nationwide. We are seeking an experienced and highly technical Lead, AI Platform Engineer to drive the strategic evolution of our engineering platforms, enabling high-performing product and AI teams to deliver transformative solutions that measurably improve member outcomes, streamline clinical workflows, and optimize operational efficiency across the healthcare continuum. This influential role combines deep technical expertise with substantial cross-functional leadership responsibilities. The Lead Platform Engineer will define forward-thinking architectural patterns, lead complex modernization initiatives that span multiple teams and systems, and ensure that platform systems consistently meet rigorous enterprise standards for scalability, reliability, security, and regulatory compliance within the demanding healthcare environment, where technology decisions have direct implications for patient care and business operations.

Key Responsibilities

• Lead the comprehensive architecture and detailed design of enterprise platform services that support distributed healthcare applications and advanced AI systems, establishing technical standards and patterns that promote consistency, reusability, and operational excellence across multiple teams and business units while balancing innovation with stability.
• Define and implement industry-leading best practices for infrastructure as code (e.g., Terraform, Pulumi, CloudFormation), comprehensive CI/CD automation including automated testing and deployment pipelines, and secure cloud-native deployments that leverage platform-managed services, implement defense-in-depth security principles, and maintain compliance with healthcare regulations.
• Drive complex platform modernization initiatives including dependency upgrades across large service ecosystems, large-scale infrastructure improvements such as migration to next-generation cloud services, implementation of service mesh architectures, adoption of serverless computing where appropriate, and continuous refinement of development and deployment workflows.
• Establish and enforce reliability, resiliency, and observability standards across all platform services, including defining service level objectives (SLOs), implementing chaos engineering practices to validate system resilience, establishing comprehensive monitoring and alerting strategies, and creating robust incident response procedures that minimize impact to members and providers.
• Partner strategically with product teams, AI engineering teams, security architects, and compliance specialists to standardize service interfaces using well-defined contracts (e.g., OpenAPI specifications), develop shared platform capabilities that reduce duplication and accelerate feature delivery, and ensure all platform services provide the necessary guardrails for secure and compliant application development.
• Author comprehensive design documents, architecture decision records, and technical specifications that clearly articulate system requirements, design rationale, implementation approaches, operational considerations, and migration strategies, and lead thorough architectural reviews across teams to ensure alignment with enterprise standards and identification of potential risks.
• Mentor engineers at various experience levels through code reviews, pair programming sessions, technical discussions, and career development conversations, actively promoting consistent platform standards, engineering best practices, and a culture of technical excellence that attracts and retains top talent.
• Ensure all platform systems rigorously adhere to security best practices (e.g., least privilege access, encryption, secrets management), privacy requirements (e.g., data minimization, anonymization), and healthcare compliance requirements (e.g., HIPAA Security Rule, audit controls) through comprehensive security reviews, automated compliance checking, and continuous monitoring.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience demonstrated through significant contributions to large-scale production systems, recognized thought leadership in the platform engineering community, or progressive career advancement in increasingly responsible technical leadership roles.
• 7+ years of experience in platform engineering, infrastructure development, or distributed systems architecture, with a demonstrable track record of designing and implementing large-scale platform services that support multiple teams and applications while maintaining high availability and performance under production loads.
• Demonstrated ability to lead complex technical initiatives that span multiple engineering teams, requiring coordination across organizational boundaries, with full ownership from initial architectural design through production deployment, operational stabilization, and ongoing optimization based on real-world performance data and user feedback.
• Deep technical expertise in cloud-native architecture principles and patterns (e.g., microservices, event-driven architecture, CQRS), infrastructure automation using declarative configuration management, and container orchestration platforms including advanced Kubernetes concepts such as custom resource definitions, operators, service mesh integration, and multi- cluster management.
• Proven experience establishing comprehensive engineering standards including coding conventions, testing requirements, documentation expectations, and deployment processes, implementing robust CI/CD frameworks that support rapid iteration while maintaining quality gates, and instilling reliability practices within complex, highly regulated environments where change management and audit trails are essential.
• Strong background in scalable system design including distributed data management, caching architectures, asynchronous processing, event streaming, and microservices communication patterns, coupled with deep knowledge of performance engineering techniques such as load testing, performance profiling, resource optimization, and capacity planning to ensure systems can scale efficiently.

Preferred Qualifications

• Demonstrated experience influencing technical direction across multiple teams, aligning diverse engineering stakeholders around shared architectural principles and strategic technology decisions, building consensus through data-driven technical arguments, and navigating organizational complexities to drive adoption of platform capabilities and standards.
• Excellent written and verbal communication skills with proven ability to clearly articulate complex technical tradeoffs, present architectural proposals to senior leadership, document long-term platform strategy in a way that resonates with both technical and business audiences and facilitate productive technical discussions that lead to sound engineering decisions.

Additional Information

This position follows a hybrid work style and must be performed at one of our designated IT hub locations: New York City; Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA or Washington, D.C.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$170,800 - $234,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, indivi

Become a part of our caring community and help us put health first

The Senior Technology Implementation Professional, Accounts Payable and Procurement Systems delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Senior Technology Implementation Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Technology Implementation Professional, Accounts Payable and Procurement Systems gathers and documents business system and functional requirements, influences system design to optimize support and ensures solutions meet the business objectives and requirements. Completes and/or coordinates implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Responsibilities

• Gather and document business requirements
• Influence system design to optimize support
• Ensure solutions meet business objectives
• Coordinate implementation, testing, and readiness
• Transition solutions to production support teams
• Influence department’s strategy development
• Making decisions on complex technical issues
• Work independently without direct supervision
• Exercise latitude in objectives and approaches
• Support Source to Pay/Accounts Payable partners
• Serve as product owner for systems
• Manage Oracle Cloud AP, EBS AP, Coupa, Fieldglass, Concur

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in computer science, Engineering or a related technical field
• Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies
• Experience in IT business analysis, including artifacts development
• Experience problem solving and consultation within complex environments
• Facilitating cross-functional teams' efforts
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Master's Degree of Business Administration, Computer Science or a related field

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates have the self-provided internet service you must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Leadership approves satellite, cellular and microwave connection for use only if they give approval.
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet our requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$80,900 - $110,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

Become a part of our caring community and help us put health first.We are seeking a skilled Decision Intelligence Engineer to design, train, and continuously improve the reinforcement learning policy at the heart of Humana's Next Best Action platform. In this role you will own the full RL development lifecycle from feature engineering and reward design through distributed training, evaluation, and production deployment ensuring that every decision the platform makes for our 8 million members is informed by a policy that learns and improves with every interaction. You will work at the intersection of healthcare outcomes and decision engineering, translating member journey data into durable, explainable, and auditable decisioning intelligence.

This role is hands-on and research-oriented: you will implement and evaluate RL algorithms, instrument training pipelines, collaborate closely with data and platform engineers, and ensure the model operates correctly within the constraints of clinical eligibility rules and program-specific reward structures.

Key Responsibilities

Reinforcement Learning Model Development

• Design, implement, and evaluate RL algorithms suited to long-horizon, sparse-reward healthcare decisioning, including policy gradient methods (PPO, A3C), value-based approaches (DQN, Q-learning), and offline RL methods (CQL, Decision Transformer).
• Define and maintain the member state representation and action space, evolving both as new programs and data sources are onboarded.
• Apply the Bellman equation, reward shaping, and constraint mapping to encode clinical eligibility, suppression rules, and program-specific objectives directly into the learning objective.
• Manage exploration-exploitation tradeoffs appropriate for a production healthcare environment where poorly explored actions have real member impact.

Model Evaluation and Production Safety

• Build simulation and backtesting environments to evaluate policy quality before production promotion, using historical member journey data.
• Diagnose and remediate common RL failure modes: policy collapse, credit assignment errors across long member journeys, and distributional shift between training and serving populations.
• Define reward threshold criteria and automated evaluation gates within the nightly Databricks training workflow; block promotion of underperforming policies to MLflow production.
• Instrument training runs with MLflow tracking hyperparameters, reward curves, action distribution, and feature importance for every training cycle.

Training Pipeline Engineering

• Own the nightly Databricks training workflow: feature engineering from Gold Activity History and Gold Patient Profile, state vector normalization, distributed RL training via Ray RLlib, and batch scoring of all 8M eligible members.
• Collaborate with the Data Engineering team (Decisioning Team 2) to ensure training inputs are correctly joined, reward signals are accurately computed from disposition outcomes, and the feature pipeline is reproducible and auditable.
• Write production-quality PySpark feature engineering jobs; maintain data lineage through Databricks Unity Catalog.
• Manage model artifacts, versioning, and lifecycle in the MLflow Model Registry; ensure rollback capability is maintained at all times.

Multi-Agent and Constraint-Aware Decisioning

• Apply multi-agent RL concepts (MARL via PettingZoo) where member household or population-level coordination is required.
• Implement constraint mapping to enforce hard business rules — member caps, cooldown periods, clinical eligibility — as constraints within the RL objective rather than downstream filters.
• Collaborate with the Rules Engine team to ensure Drools eligibility guards and RL policy priorities are correctly aligned and do not conflict.

Collaboration and Governance

• Partner with Decisioning Team 1 (Decision Engine, Rules Engine) to ensure model outputs integrate cleanly with the real-time decisioning hot path and that scored recommendations cached in Redis are correctly structured and interpreted.
• Collaborate with platform architects to define feedback loop contracts: how disposition outcomes flow from Kafka back through Databricks Delta Live Tables into the next training cycle.
• Document model behavior, known limitations, and failure modes for clinical and compliance stakeholders; support explainability requirements for member-facing decisions.
• Utilize AI-assisted engineering tools for scaffolding, testing, and documentation; ensure all core model logic and reward design remain human-authored and subject to rigorous peer review.

Use your skills to make an impact

Required Qualifications

• 8+ years of software engineering experience building and operating large-scale production systems, with emphasis on data-intensive platforms, recommendation systems, or optimization engines serving millions of users.
• 3+ years of hands-on experience implementing reinforcement learning or deep learning systems in production policy gradient methods (PPO, A3C), value-based approaches (DQN, Q-learning), or offline RL algorithms (CQL, Decision Transformer).
• Deep familiarity with the Bellman equation, reward shaping, exploration-exploitation tradeoff, and constraint mapping in real-world RL systems.
• Demonstrated ability to diagnose RL-specific failure modes: policy collapse, credit assignment issues, and distributional shift across large populations.
• Proficiency in Python 3.x; experience with PyTorch or TensorFlow for policy network implementation.
• Experience with Ray RLlib for distributed RL training at scale.
• Experience with Databricks, PySpark, and Delta Lake for large-scale ML pipelines processing tens of millions of records.
• Experience with MLflow for experiment tracking, model registry, and artifact management.
• Track record of shipping ML systems that operate reliably under production load — not just research or prototype work.

Preferred Qualifications

• Experience with multi-agent RL frameworks (PettingZoo or equivalent).
• Familiarity with probabilistic modeling, Markov Decision Processes, and linear programming for constraint-aware action selection.
• Experience operating RL systems in regulated domains — healthcare, finance, or insurance — where member safety, auditability, and explainability are requirements.
• Experience with Gymnasium for simulation environment development and backtesting.
• Familiarity with Kafka-based feedback loops and how disposition signals feed RL retraining pipelines.
• OpenTelemetry instrumentation experience for ML training pipeline observability.

Additional Information

This role is not eligible for work visa sponsorship.

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.Satellite, cellular and microwave connection can be used only if approved by leadership.Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$129,300 - $177,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 06-06-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Principal AI Engineer acts as Humana’s senior technical authority for agentic AI platforms, overseeing strategy, architecture, and engineering execution. This role ensures the development and operation of secure, scalable, and innovative AI infrastructure, tools, and services that empower teams to build and deploy autonomous agent-driven applications. By collaborating across engineering, data science, and operations, the Principal AI Engineer advances enterprise AI capabilities, sets technical standards, and delivers production-ready solutions aligned with Humana’s long-term technology vision.

Responsibilities

• Lead enterprise architecture, design, and engineering for agentic AI platforms, ensuring secure, scalable, and reliable infrastructure.

• Build and maintain developer tools, CI/CD pipelines, and automation for efficient agentic AI application development and deployment.

• Architect and manage cloud-based AI services (GCP preferred), including Kubernetes, security controls, and observability systems.

• Develop robust backend APIs and services in Python to support agentic AI platform functionality and data management.

• Collaborate with cross-functional teams, set engineering standards, mentor peers, and drive innovation aligned with Humana’s AI technology roadmap.

Use your skills to make an impact

Required Qualifications

• Bachelor’s or Master’s in Computer Science, Engineering, or a related quantitative field.

• 10+ years of professional software or platform engineering experience.

• Deep expertise in Python, including building production services and shared libraries used by others.

• Hands-on experience with modern AI systems, including LLM integration, RAG, embeddings, and applied generative AI patterns.

• Strong background in machine learning engineering, including model deployment, monitoring, evaluation, and lifecycle management.

• Expert-level understanding of FastAPI, Flask, or similar frameworks, and REST/gRPC service design.

• Strong proficiency with cloud-native development on AWS, GCP, or Azure.

• Minimum 5 years of containerization and orchestration experience (Docker, Kubernetes).

• Production experience with CI/CD pipelines, version control, and modern DevOps practices.

• Demonstrated ability to own large, ambiguous problems and deliver high-value, high-quality solutions.

Preferred Qualifications

• Experience shaping engineering culture or influencing architectural direction across teams.

• Experience with generative AI tooling (e.g., LangChain, LlamaIndex, PydanticAI, or similar).

• Strong understanding of deep learning frameworks (PyTorch, TensorFlow).

• Experience with distributed systems (Akka, Flink, or similar).

• Prior work building platforms rather than one-off applications.

• A track record of pragmatic decision-making, balancing innovation with maintainability and long-term value.

Additional Information

This position follows a hybrid work style and must be performed at one of our designated IT hub locations: Louisville, KY; Dallas, TX; Boston, MA; New York City; or Washington, D.C.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$172,200 - $236,900 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and CenterWell business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers. Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers.
We are actively seeking top talent to join us in shaping the future of healthcare through AI excellence. Join our rapidly expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.

Design and build production-grade AI agents and GenAI applications for healthcare, with emphasis on agent orchestration, RAG, tool use, workflow automation, and personalized assistance. Develop secure, scalable AI services using frameworks such as LangChain, LlamaIndex, or Semantic Kernel, plus Python APIs and modern web integration. Improve quality through prompt and context optimization, evaluation frameworks, guardrails, monitoring, and human-in-the-loop validation. Partner with product, clinical, data, and compliance teams to deliver measurable business value in HIPAA-compliant environments.

Use your skills to make an impact

Required Qualifications

• Minimum 5 years of professional software engineering experience with advanced Python development skills and a proven track record of delivering scalable, production-grade full-stack applications.
• At least 3 years of experience building user-facing applications using modern frontend frameworks such as React, Vue, Solid, or Angular, including development of responsive, accessible, and API-integrated user interfaces.
• Demonstrated hands-on experience integrating AI/ML capabilities into production systems utilizing contemporary AI SDKs, orchestration frameworks, and agentic architectures. Proficient in prompt engineering, model selection, context management, and generative AI deployment best practices.
• Direct experience developing AI-powered solutions such as retrieval-augmented generation (RAG) pipelines, embeddings-based retrieval systems, AI agents, multi-agent workflows, or advanced conversational interfaces, including implementation of AI-specific testing, evaluation, safety, and quality assurance methodologies.
• Proficiency with AI-assisted development tools such as Claude Code, Cursor, Replit, or comparable AI-enabled coding platforms, leveraging these tools for code acceleration, prototyping, debugging, and quality improvement.
• Strong understanding of AI system evaluation, observability, reliability, fallback strategies, safety guardrails, latency optimization, and rate-limit management within enterprise production environments.
• Experience designing, deploying, and maintaining autonomous or semi-autonomous AI agents with tool invocation, memory, workflow orchestration, and multi-step reasoning capabilities in complex enterprise use cases.
• Bachelor’s degree in Computer Science, Mathematics, Statistics, or a related quantitative discipline with at least 5 years of relevant professional experience; or a Master’s degree in a similar field with a minimum of 3 years of relevant experience.

Preferred Qualifications

• Strong verbal and written communication skills with ability to explain complex AI concepts to non-technical stakeholders, excellent cross- functional collaboration skills enabling effective work with product managers, designers, clinicians, and compliance specialists, and demonstrated success working within regulated or high-accountability environments such as healthcare, finance, or government.
• Experience in healthcare industries

Additional Information

This position follows a hybrid work style and must be performed at one of our designated Tech Market locations: New York City; Louisville, KY; Dallas, TX

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$141,100 - $194,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Associate Director of DevOps Engineering is an exciting opportunity to shape Humana’s DevOps future. In this strategic and technical leadership role, you will guide transformative DevOps initiatives, leading a dynamic team of engineers dedicated to innovation and excellence. By driving standardization and forging strong partnerships with software delivery teams, you will boost the speed, security, and reliability of our software pipeline. This hands-on leader will oversee CI/CD processes, inspire cross-team collaboration, and cultivate a culture of continuous improvement—empowering both engineering and operations teams to deliver outstanding results.

The Associate Director of DevOps will lead a team of DevOps engineers to advance Humana’s DevOps platform, enhance security, and accelerate delivery timelines. This role focuses on developing engineering expertise in cloud and automation technologies, promoting productivity and improving the developer experience. The leader will drive the DevOps strategy, implement automation across the development lifecycle, and foster collaboration between software development and operations teams to enable secure, efficient software delivery.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in science, engineering, or an equivalent technical field
• 8-10+ years in DevOps, SRE, or Cloud Engineering with 3+ years leadership experience.
• 3+ years' experience leading engineers implementing CI/CD pipelines using tools like Azure DevOps, Jenkins, GitLab CI, or CircleCI to automate application deployment
• 2+ years' experience managing all non-engineering functions like recruiting, financial budgets, career development, and more for a large growing engineering team
• Extensive people leader skills with dedication to grow talent and skills across the organization.
• Prior experience fostering a culture of collaboration between development and operations teams to promote transparency, shared responsibility, and streamlined processes, resulting in faster change lead times

Preferred Qualifications

• Master's degree or equivalent experience
• Expertise with major cloud platforms (AWS, Azure, or GCP)
• Extensive experience with CI/CD tools, containerization (Docker), orchestration (Kubernetes), and pipeline-as-code
• Experience with monitoring and logging solutions like Dynatrace, Prometheus, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk for proactive issue detection and troubleshooting.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Additional Information

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$142,300 - $195,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and CenterWell business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers. Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers.

We are actively seeking top talent to join us in shaping the future of healthcare through AI excellence. Join our rapidly expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.

At Humana, applied artificial intelligence is central to driving intelligent automation that reduces administrative burden, enabling personalization that delivers tailored member experiences, and optimizing operational efficiency across the complex healthcare ecosystem. We are seeking an accomplished Lead Applied AI Engineer to architect and deliver advanced AI systems that seamlessly integrate Generative AI capabilities and intelligent agents into secure, scalable healthcare platforms that handle millions of member interactions while maintaining the highest standards of data privacy and system reliability.

This highly technical and influential role defines technical standards for AI deployment across the organization, ensures that AI systems are reliable through rigorous testing and monitoring, measurable through comprehensive metrics and evaluation frameworks, compliant with healthcare regulations and ethical guidelines, and strategically aligned with enterprise architecture and business strategy. The Lead Applied AI Engineer will operate at the critical intersection of AI innovation and responsible healthcare technology, balancing the rapid pace of AI advancement with the careful, deliberate approach required in healthcare environments.

Key Responsibilities

• Architect comprehensive end-to-end AI systems including sophisticated RAG pipelines with multi-stage retrieval and re-ranking, complex agent orchestration systems that coordinate multiple specialized agents, and multi-model integrations that leverage different AI models for their respective strengths, designing these systems with appropriate modularity, extensibility, and operational characteristics to support evolving business requirements.
• Define rigorous standards for prompt engineering including templates, versioning, and testing methodologies, establish comprehensive evaluation metrics that capture both technical performance and business value, and develop performance optimization strategies including model selection criteria, caching approaches, and resource utilization patterns that teams across the organization can adopt to accelerate AI delivery.
• Lead deployment of AI systems into production environments with strong observability including detailed logging and tracing, comprehensive reliability including graceful degradation and circuit breakers, thorough monitoring including real-time dashboards and automated alerting, and robust incident response procedures, ensuring AI services meet stringent service level objectives required for healthcare applications.
• Design scalable data ingestion architectures that can process diverse data sources including structured databases, unstructured documents, and real-time streams, implement efficient retrieval architectures using vector databases and hybrid search approaches, develop data preprocessing pipelines that clean and enrich data for AI consumption, and establish data quality monitoring to ensure AI systems operate on high-quality inputs.
• Drive quantitative evaluation and continuous improvement of AI systems through establishment of evaluation frameworks, implementation of A/B testing capabilities, analysis of user feedback and system telemetry, and systematic iteration on prompts, retrieval strategies, and model configurations to progressively improve system performance and user satisfaction over time.
• Collaborate strategically with platform teams to ensure infrastructure readiness for demanding AI workloads including GPU availability, appropriate networking configurations, and optimized data storage, define requirements for AI-specific platform capabilities such as model serving infrastructure and feature stores, and partner on integration of AI systems with enterprise services.
• Mentor engineers at various levels through technical guidance, code reviews, architecture discussions, and career development support, elevate AI engineering best practices across the organization through creation of documentation, delivery of training sessions, and establishment of communities of practice, and foster a culture of responsible AI development that prioritizes ethics, transparency, and user benefit.
• Ensure AI solutions rigorously meet healthcare compliance requirements through comprehensive documentation of system behavior and decision logic, implementation of ethical standards that prevent algorithmic bias and ensure fairness across different populations, and adherence to regulatory frameworks including HIPAA, FDA guidance for clinical decision support, and emerging AI-specific regulations.

Use your skills to make an impact

Required Qualifications

• 7+ years of experience in software engineering with a strong focus on applied AI/ML, building and operating distributed systems at scale, and developing full-stack architectures that combine backend services with modern web applications, demonstrated through leadership of significant projects that delivered measurable business impact through AI capabilities.
• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related field, or equivalent practical experience demonstrated through significant technical leadership in AI projects, recognized contributions to the AI engineering community, or progressive career advancement into increasingly responsible AI technical leadership roles.
• Demonstrated deep expertise designing and deploying production- grade generative AI systems including sophisticated RAG architectures with multi-hop retrieval and reasoning, agent orchestration frameworks that coordinate multiple AI agents with tool use and memory, multi- model systems that combine different AI capabilities, and conversational AI systems that maintain context and handle complex dialogues.
• Proven ability to lead complex AI initiatives across multiple teams with different specializations, translating high-level business objectives into concrete AI system designs and technical roadmaps, coordinating implementation across frontend, backend, data, and infrastructure teams, and driving projects from conception through production deployment and ongoing optimization.
• Strong technical proficiency in Python including advanced language features and design patterns, extensive experience with modern web application frameworks (e.g., React, FastAPI) including best practices for scalability and maintainability, and deep knowledge of AI-specific technologies including vector databases, embedding models, LLM APIs, and orchestration frameworks.
• Demonstrated experience establishing organization-wide best practices for prompt engineering including systematic testing and version control, comprehensive evaluation frameworks that combine automated metrics with human assessment, model observability including tracking of costs and performance, and performance benchmarking methodologies that enable data-driven optimization decisions.
• Deep familiarity with responsible AI principles including fairness, accountability, transparency, and ethics, understanding of governance considerations for AI systems including model risk management and validation requirements, and practical experience addressing deployment challenges in regulated environments including testing, documentation, change management, and ongoing monitoring requirements.

Preferred Qualifications

• Excellent leadership skills including ability to influence technical direction across organizational boundaries, proven mentoring and coaching abilities that develop engineering talent, and strong cross-functional collaboration skills enabling effective partnership with product management, data science, design, security, compliance, and business stakeholders.
• Experience in healthcare industries

Additional Information

This position follows a hybrid work style and must be performed at one of our designated IT hub locations: New York City; Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA or Washington, D.C.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$170,800 - $234,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

In this Senior Data Architect role, you will meaningfully contribute to data architecture, data integration, and interoperability for CenterWell's OneHome team. You will ensure data solutions are both technically robust and aligned with business and user needs. You will also establish and enforce data standards, models, and governance, while also prioritizing enhancements and new features based on business impact. Additionally, you will help improve communication across engineering, business stakeholders, and end-users to accelerate the development and deployment of high-quality data products.

As a Senior Data Architect, you will spend approximately 60% of your time with data architecting and modeling related tasks and approximately 40% of your time coding. As main components of the tech stack, you will work with SQL Server and Snowflake. You will report to an Associate Director, Technology Solutions.

The Senior Data Architect works in all data environments which includes data design, database architecture, metadata and repository creation. The Senior Data Architect work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Key Responsibilities

• Use data architecture, data integration, and interoperability best practices to make data available for analytics teams.
• Work with CenterWell data and Humana membership data
• Optimize data loading, storing, modeling, and pipelining
• Develop blueprints for all data repositories, evaluating hardware and software platforms, and integrating systems.
• Translate needs into long-term data architecture solutions.
• Design and build dimensional database schemas.
• Evaluate reusability of current data for separate analyses.
• Conduct data sheering to rid the system of old, unused or duplicate data.
• Review object and data models and the metadata repository to structure the data for better management and quicker access.
• Begin to influence department's strategy.
• Exercise considerable latitude in determining goals and approaches to assignments.

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology or related field
• 5+ years of experience in data engineering
• 2+ years of experience in data architecture
• 3+ years of experience with Snowflake
• Experience with Big Data Integration & Analytics
• Experience with healthcare data

Preferred Qualifications

• Master's Degree

Additional Information

Work Style: This position's work style is open to either remote or hybrid from any of the locations listed below.

Hub Location Options:

• Louisville, KY
• Atlanta, GA
• Washington, DC (Arlington, VA)
• Fort Lauderdale, FL
• Boston, MA
• Chicago, IL
• Dallas, TX
• New York, NY

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

• Work-Life Balance
• Generous PTO package
• Health benefits effective day 1
• Annual Incentive Plan
• 401K - Excellent company match
• Well-being program
• Paid Volunteer Time Off

If you share our passion for helping people, we likely have the right place for you at Humana.

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$117,600 - $161,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community

Humana Technology Solutions is looking for a Senior Software Engineer to join our expanding Primary Care Growth team - where we empower agents to assist seniors in choosing our senior-focused primary care services. In this role, you will sit at the intersection of cutting-edge technology and enhancing the health and happiness of our clients. If you are eager to leverage your technical skills to promote healthier lifestyles, this position could be for you.

As part of a Fortune 50 corporation committed to health and well-being through personalized care and community engagement, you will have the chance to work directly with Senior Leadership in the Growth Team. While your immediate focus will be to design and build sales applications on Salesforce Health Cloud, this role is designed for someone who can quickly expand beyond Salesforce, to learn new programming paradigms, and adopt emerging tools as the software engineering world evolves.

Our agents are empowered with best-in-class tools, including managed packages such as Bigtincan. We actively leverage cutting-edge AI capabilities such as Salesforce Einstein Lead Scoring, Bigtincan's AuthoringAI, RoleplayAI, and Coaching AI for learning management, along with InvocaAI for conversational intelligence and continue to expand our AI ecosystem to support our agents as they meet the demands of a rapidly growing business.

• Design and Development:
• Develop Salesforce Health Cloud features using Omniscript, Apex, and Flows.
• Build custom applications, workflows, and automation using Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Build user interfaces and integrate Salesforce with external systems using MuleSoft.
• Contribute to full‑stack development beyond Salesforce, including UI frameworks, backend services, APIs, and data integrations.

• Participate in technical design discussions and recommend scalable, maintainable solutions

• Collaboration

• Partner with product owners and business stakeholders to translate requirements into technical designs.
• Collaborate with cross‑functional teams across sales, marketing, data, and IT.

• Mentor junior developers and contribute to Engineering best practices.

• Testing and Maintenance:

• Ensure application stability, performance, and security through testing and code reviews.
• Troubleshoot production issues and support ongoing enhancements.

• Follow CI/CD and modern development lifecycle practices.

• Documentation in ADO:

• Create technical documentation, including solution designs and test plans.
• Maintain system documentation and KT artifacts in Azure DevOps (ADO).

Use your skills to make an impact

Required Qualifications

• Bachelor's degree or equivalent experience in software engineering
• 4+ years of Salesforce development experience, with expertise in Salesforce Sales and Health Cloud.
• Hands‑on experience with OmniStudio, Apex, Flows, and Lightning components.
• Experience integrating Salesforce with external systems.

Preferred Qualifications

• Experience with MuleSoft integration platform
• Full‑stack development experience outside Salesforce
• Salesforce certifications (Admin, Platform Developer I, OmniStudio Consultant, Sales or Health Cloud)
• Health Cloud Accredited Professional or AI‑related certifications

Additional Information

This position follows a remote work style however candidates must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL or Charlotte, NC.

Work At Home Requirements:To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Process

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. The first step in the process will be an on-demand, self-paced Hirevue interview which will be reviewed by the recruiter. Additional steps if you are elected to move forward include a live video interview with the hiring manager and other members of the team.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$106,900 - $147,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.