Carmax

8117 - Dallas Technology Hub - 5830 Granite Parkway, Plano, Texas, 75024CarMax, the way your career should be! 

About this job

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Principal Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!

What you will do – Essential Responsibilities

• Helping to develop and innovate on CarMax’s auction website
• Collaborate with colleagues in product design, product management and systems architecture to develop experimental solutions and bring great ideas to life.
• Market your innovative ideas internally and evolve them according to feedback and critique within an agile environment.
• Stay on top of industry trends and best practice to continuously improve what we do and ensure our customer experience is the best it can be.

Purpose of the role

It takes a passion for technology to develop ground-breaking products. Working collaboratively and creatively as part of a close-knit product team, you will be part of the development process from end to end: consulting users, carrying out experiments, tackling complex business problems and implementing new products. You can balance customer needs with business goals and know how to deliver technical solutions that enhance business value. Creative, curious, and highly analytical, you never stop learning and thrive on constant change in the digital marketplace.

Qualifications and Requirements

Basic Qualifications

• Bachelor’s degree in computer science, a related field, or equivalent alternative education, skills, and/or practical experience is required
• Strong teamwork skills, ability to learn quickly, excellent written and spoken communication required.
• 7+ years of application development experience required.

Experience in the following Required

• 7+ years of experience with .NET Core/C#/Microsoft Azure offerings
• Experience with modern frontend build tooling (Vite, Webpack, or similar)
• Knowledge of SQL Server and NoSQL database technologies
• Experience collaborating with multiple teams in a complex technical environment
• Experience working with Agile and DevOps methodologies
• Experience designing and implementing RESTful APIs
• Strong experience with React.js and its core principles (hooks, context, component lifecycle)
• Proficiency with HTML/CSS and responsive design principles
• Experience with Git workflows (branching strategies, pull requests, code reviews)

Experience in the following Preferred

• Experience working within a product organization
• Experience with module federation or micro frontend architectures
• Experience with Azure Static Web Apps and Azure Storage deployment patterns
• Familiarity with reverse proxy technologies (YARP, nginx, or similar)
• Experience with authentication patterns (OAuth, OIDC, cookie-based auth)
• Knowledge of Vitest or other modern JavaScript testing frameworks
• Experience with RS Build or similar module federation build tools
• Understanding of monolith-to-microservice decomposition strategies

Work Location and Arrangement:

• West Creek: This role will be based out of the CarMax Home Office at West Creek (Richmond, VA) and associates will work onsite 5 days per week
• Plano: This role will be based out of the CarMax Dallas Tech Hub (Plano, TX) and associates will work onsite 2 days per week

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8117 - Dallas Technology Hub - 5830 Granite Parkway, Plano, Texas, 75024CarMax, the way your career should be! 

About this job

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Principal Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!

What you will do – Essential Responsibilities

• Work with fellow associates to understand the real-life challenges of customers and discover what they need to move seamlessly between the online and in-person shopping experiences.
• Collaborate with colleagues in product design, product management and systems architecture to develop experimental solutions and bring great ideas to life.
• Market your innovative ideas internally and evolve them according to feedback and critique within an agile environment.
• Stay on top of industry trends and best practice to continuously improve what we do and ensure our customer experience is the best it can be.

Purpose of the role

It takes a passion for technology to develop ground-breaking products. Working collaboratively and creatively as part of a close-knit product team, you will be part of the development process from end to end: consulting users, carrying out experiments, tackling complex business problems and implementing new products. You can balance customer needs with business goals and know how to deliver technical solutions that enhance business value. Creative, curious, and highly analytical, you never stop learning and thrive on constant change in the digital marketplace.

Qualifications and Requirements

Basic Qualifications

• Bachelor’s Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is required and 5+ years of relevant work experience or
• Master’s Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is required and 3+ years of relevant work experience

Preferred Qualifications

• Experience as a software developer working with product teams.
• Working knowledge of programming languages/platforms such as C#, .NET, Azure, cloud-based SaaS, and PaaS solutions is preferred.
• Working knowledge of relational databases such as MS and SQL server are preferred.
• Experience with API design and integration is preferred.
• A degree in Computer Science or a related discipline
• Exceptional communication skills

Work Location and Arrangement: This role will be based out of the Richmond Midtown or Plano Tech hub and have a Hybrid work arrangement. 

• Associates based in Richmond work on-site 4 days per week.
• Associates based in Plano work onsite 2 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! 

About this job

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Senior Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!

About this job

At CarMax, we want to disrupt our industry by empowering customers to buy a car on their own terms. As a Senior Engineer on Explorers, you will be part of a dynamic team empowered to reimagine the business office processes that enable our associates to complete retail sales transactions.

About the position

We are seeking a Senior Software Engineer who will be part of a team focused on expanding the enterprise level capabilities and experience for our Commerce platform. Your experience building resilient, scalable services coupled with expertise using API’s and cloud native technologies will help craft innovative solutions to meet our business goals. As a senior engineer, you will work on our product team alongside our product manager, solutions architect and other engineers to design, build and implement services and applications.

What you will do – Essential responsibilities

• Develop Azure cloud solutions for web apps, services, functions and other key cloud platform components.
• Implement continuous integration and DevOps practices, including automated testing.
• Develop industry leading monitoring and alerting solutions.
• Create technical and support artifacts for applications and integrations.
• Participate in after-hours on-call support rotation as the support expert for team owned platforms and applications.

Qualifications and requirements

Basic Qualifications

• Bachelor’s degree in computer science, a related field, or equivalent alternative education, skills, and/or practical experience is required.
• Strong teamwork skills, ability to learn quickly, excellent written and spoken communication required.
• 5+ years of application development experience required.

Software Specific Qualifications and Requirements

Experience in the following required:

• Frontend development experience with React, JavaScript/TypeScript, and modern patterns.
• Experience working with UI/UX and collaborating with designers
• Experience with API design and development required.
• Hands on programming using C# .Net Core+ required.
• Microsoft Azure or similar cloud technologies.
• Experience in integrating cloud-based technologies and solutions.
• Experiencing scripting Infrastructure as code in a CI/CD pipeline.
• Knowledge of JSON and XML concepts, frameworks, and standards.
• Knowledge of SQL Server and NoSQL database technologies.
• Experience working with Agile and DevOps methodologies.
• REST API design.

Experience in the following preferred:

• Knowledge of Kubernetes or Docker preferred.
• 5+ years of technology experience in a business environment preferred.
• In-depth knowledge of relational databases, SQL and NoSQL knowledge and experience preferred.
• Knowledge of API Gateway technologies preferred.

Work Location and Arrangement: This role will be based out of the Richmond Midtown or Plano Tech hub and have a Hybrid work arrangement.

• Associates based in Richmond work on-site 4 days per week.
• Associates based in Plano work onsite 2 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! 

Director, AI/ML Engineering

About this job

CarMax is looking for a Director, AI/ML Engineering to lead and scale our artificial intelligence, and ML capabilities. The AI/ML Engineering team is the engineering arm powering next-generation AI solutions — including agentic AI systems, generative AI applications, and intelligent automation workflows — as well as core machine learning models such as vehicle pricing, personalized recommender on carmax.com, ad-bidding, and computer vision. This role is critical for our data and AI organization that provides scalable, reliable, and real-time models for best customer and associate experience.

We are looking for highly motivated individuals comfortable in a dynamic environment, experience leading 50+ member teams (comprised of FTEs & contractors), and with a solid track record in AI engineering, generative AI, agentic systems, and Machine Learning technology and platform.

The role requires ability to step into multiple roles ranging from technical product manager, team mentor, and technical architect. This position is ideal for individuals with high accountability, developing future leaders, strong analytical skills, financial skills, great communication style, a partnership mentality, and comfort turning facts into recommendations. The individual must be able to influence cross-functional business partners and effectively provide the Technology point-of-view on complex business issues to senior management, team members, and partners.

Key Role Responsibilities

As a Director for AI/ML Engineering, you will:

• Establish a technology vision and strategy for AI engineering — spanning agentic AI, generative AI, AI workflow automation, machine learning engineering, platform, and services, focusing on business outcomes tracked via key metrics, including overall financial management
• Define and execute a roadmap for Agentic AI systems — autonomous, multi-step AI agents that take action on behalf of customers and associates — integrating with existing ML and data science platforms
• Lead the adoption of generative AI technologies (including large language models and multimodal AI) to create differentiated customer experiences, associate tools, and internal productivity solutions
• Architect and govern AI workflow and automation pipelines that connect generative AI, agentic components, and traditional ML models into end-to-end intelligent business processes
• Lead and develop a 40+ member team (FTEs & contractors) responsible for feature engineering, agentic AI development, generative AI engineering, ML engineering, automation, and ML Ops for data science models
• Partner with Technology and Product leadership to define, drive, and deliver our AI/ML services to power the brand's omni-channel front-end experiences (website, mobile apps, in-store experience)
• Closely collaborate with data science and leadership to identify solutions, prioritize the roadmap and ensure delivery commitments
• Foster a product engineering culture within the team and establish best practices around discovery, prototyping, continuous and rapid testing, and learning, with a relentless focus on delivering customer value
• Establish responsible AI governance practices, including safety, bias mitigation, explainability, and compliance guardrails for generative and agentic AI systems
• Collaborate with other Product Managers and Architects on the design and integration with other products and/or technology platforms
• Collaborate with other key stakeholders (e.g., legal, security, etc.) to ensure product features meet all security and privacy requirements — with particular attention to data governance and safety requirements for generative AI and agentic systems
• Partner with Reliability Engineering team to ensure proper controls have been implemented for proactive monitoring of critical product features, availability, and stability

Qualifications and Requirements

• Proven technology leader with experience building and managing highly engaged teams
• Passionate about AI engineering — including agentic AI, generative AI, and AI automation — as well as Data Science and Machine Learning engineering
• Persuasive communicator – able to explain complex or intangible concepts to stakeholders at all levels
• Good listener – weighs input from multiple perspectives when forming opinions and recommendations
• Collaborative and team-oriented work approach
• Experience gaining consensus among a large, diverse group of stakeholders
• Experience managing, training and mentoring others in Engineering methodologies and best practices
• Able to easily motivate and inspire team members, peers, stakeholders and executives
• Innovative; thinks beyond boundaries
• Analytical; solves problems at root cause and prioritizes effectively
• Continuous improvement mentality; never satisfied
• Comfortable speaking to large audiences and executives
• Flexible and open-minded; proactively seeks input from others
• Entrepreneurial drive and spirit; enjoys working in a fast-paced environment
• Handles constructive criticism with ease; adapts easily and efficiently to change

Education and/or Experience

• BA/BS Degree required. Master's Degree a plus.
• 10+ years' experience in AI engineering, generative AI, or Data Science/Machine Learning or related engineering field. Experience with large language models (LLMs), agentic AI frameworks, and AI automation platforms is highly preferred. ML Ops experience is a plus.
• 5+ years' experience managing direct reports
• Experience with lean/agile development processes
• Hands-on familiarity with generative AI tools and platforms (e.g., OpenAI, Anthropic, AWS Bedrock, Azure OpenAI) and agentic frameworks (e.g., LangChain, AutoGen, or similar)
• Experience designing and deploying AI workflow automation solutions integrating LLMs, APIs, and traditional ML models into cohesive business processes

Work Location and Arrangement: This role will be based out of the CarMax Home Office in Richmond, VA and Associates will work onsite 4 days per week. 

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide. 

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. 

Our Commitment to Diversity and Inclusion:  

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. 

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8117 - Dallas Technology Hub - 5830 Granite Parkway, Plano, Texas, 75024CarMax, the way your career should be! 

About this job

The bulk of the data engineer’s work would be in building, managing and optimizing data pipelines and then moving these data pipelines effectively into production for key data and analytics consumers (like business/data analysts, data scientists or any persona that needs curated data for operational and analytical data use cases.

Data engineers also need to guarantee compliance with data governance and data security requirements while creating, improving and operationalizing these integrated and reusable data pipelines. This would enable faster data access, integrated data reuse and vastly improved time-to-solution for CarMax’s operational and analytical initiatives

Data Engineer II – Enterprise Data Services

We are seeking a Data Engineer with hands‑on, production experience building and operating data pipelines in a cloud environment. This role sits on the Enterprise Data Services team, which owns streaming data ingestion, curation, and delivery for Analytics and Data Science teams.

Key Responsibilities

• Design, build, and maintain production-grade data pipelines (streaming and batch)
• Implement event-driven ingestion and near real‑time processing
• Build transformations using distributed data processing frameworks
• Write and maintain clean, testable Python code following software engineering best practices
• Support CI/CD pipelines, automated deployments, and environment promotions
• Monitor and troubleshoot pipeline failures, latency issues, and data quality problems
• Collaborate closely with Data Scientists, Analysts, and platform engineers

Required Experience & Skills

Candidates must have professional, hands‑on experience in most of the following:

• 2+ years of experience as a Data Engineer or Software Engineer working with data
• Strong experience writing production Python code
• Experience building and supporting pipelines on Azure or an equivalent cloud platform (AWS/GCP)
• Hands‑on experience with distributed data processing, such as:
• Apache Spark
• Databricks (or Spark runners such as EMR, Dataproc)
• Experience working with event streaming or messaging platforms, such as:
• Azure Event Hubs
• Apache Kafka / Confluent Kafka
• Amazon Kinesis
• Practical experience with CI/CD pipelines, version control, and automated deployments
• Familiarity with data modeling, schema management, and data reliability concepts
• Experience operating systems in an agile, collaborative engineering team

Strongly Preferred

• Supporting production streaming systems with uptime and latency expectations
• Azure-native services such as:
• Azure Databricks
• Azure Functions (or equivalent serverless frameworks: AWS Lambda, Cloud Functions)
• Cosmos DB (or comparable NoSQL stores such as DynamoDB, Cassandra)
• Experience working with Analytics or Data Science platform teams
• Debugging live pipelines and handling operational ownership/on‑call responsibilities

Technology Environment (Primary & Equivalent)

• Languages: Python (required), SQL, SparkSQL
• Streaming: Event Hubs | Kafka | Kinesis
• Processing: Databricks | Apache Spark | EMR | Dataproc
• Storage: Cosmos DB | DynamoDB | Cassandra
• Serverless: Azure Functions | AWS Lambda
• Cloud: Azure (primary) | AWS | GCP
• DevOps: CI/CD pipelines, automated deployments

Who This Role Is For

This role is a strong fit for someone who:

• Has already worked on real, production data systems
• Wants to deepen experience in streaming and cloud‑native data platforms
• Brings a software engineering mindset to data problems
• Values ownership, reliability, and continuous learning

Work Location and Arrangement:This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement.   

• Associates based in Richmond work onsite 4 days per week.

• Associates based in Plano work onsite 2 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! 

About this job

Over twenty years ago, CarMax disrupted the automotive industry and to this day remains the undisputed market leader in a $500B+ industry. With best-in-class financial performance, customer satisfaction, and associate engagement, CarMax is well positioned for continued growth. With this growth, we strive to maintain our analytics-based competitive advantage through our algorithm driven pricing and inventory systems. To do so, we’re currently looking for experienced analysts who are looking to apply their passion for strategic thinking to drive business-critical decisions.

About The Team

The Customer Conversion Data Science team builds and maintains ML and AI solutions that help CarMax customers navigate and complete their buying journey — efficiently, effectively, and with the best possible experience. Our algorithms are backed by best-in-industry data collected from millions of vehicles purchased and sold by CarMax and millions of consumers as they shopped. These algorithms power intelligent customer communications, AI-driven support experiences, and smarter operational strategies across our customer experience centers and stores. We partner directly with Product and Operations teams to design, evaluate, and deploy responsible, well-managed ML & AI capabilities that create measurable business impact.

About The Role

At the heart of this role is a deep curiosity about how AI and ML can meaningfully improve both customer and associate experiences and CarMax's operational effectiveness. You'll develop and maintain ML models and analytical frameworks that directly influence how customers interact with CarMax — whether through AI-assisted support, intelligent routing, or personalized digital experiences. You'll serve as a subject matter expert on model evaluation, experimental design, and advanced analytics, helping the team and our Product partners make better, faster, evidence-based decisions. If you're energized by applying ML to real business problems and thrive at the intersection of data science and product partnership, this role is for you.

What you will do – Essential Responsibilities

· Leverage CarMax’s machine learning cloud environment to design & develop algorithms (e.g. statistical models, machine learning, artificial intelligence) that will directly impact critical areas of the CarMax business, including the customer experience

· Partner with software engineers to deploy and maintain algorithms

· Assess performance of production models and identify & act on opportunities for improvement

· Partner with teams across CarMax to explore new use cases for algorithms and bring new customer experiences to life

· Design tests and develop strategies to collect data needed to improve algorithm performance and produce iconic data-driven experiences for CarMax customers

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

· 1-2 years of experience in the following areas

o Developing and maintaining ML/AI models in a business setting

o Evaluating and assessing model performance (of traditional ML algos and/or AI systems)

o Designing and analyzing statistical tests

o Python, SQL, and other languages appropriate for large scale analysis of numerical and textual data

· Experience in developing or applying knowledge of model interpretability, natural language processing, or large language models, is a plus

· Strong verbal and written communication skills with an ability to communicate complex concepts in simple terms & an ability to tie analytic results to business outcomes

· Strong results focus, project management, & teamwork

· Degree in Statistics, Data Science, or a related field

Work Location and Arrangement

This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 4 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! 

About this job 

The Senior Technology Manager at CarMax helps bring disruptive innovation to life.  They foster a solution driven mindset for their teams and partner with stakeholders to provide innovative solutions that deliver CarMax's strategic mission and plans.  This Senior Manager grows people, creates teams that solve problems for our Associates and customers and communicates priorities to stakeholders.  The empowered teams of engineers they lead follow the Agile framework and leverage best in class technology to solve complex business problems.  With these teams of inspired associates, if you have a good idea, this is the place to be.

What you will do – Essential Responsibilities

• Lead and empower a team of Engineers with varying levels of experience in a product organization while adapting to a dynamic and changing environment in our Logistics Technology space
• Ensure the right skills are being used to solve the right problems while supporting the team with coaching, skills development, and career growth
• Prioritize objectives and provide a comprehensive approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations
• Think strategically - identify goals for the team while working to remove impediments
• Communicate effectively to multiple levels ensuring alignment and support for team objectives with stakeholders and Senior Leadership
• Lead the team through business
• Effectively collaborate with and manage both associates and external consultants
• While this role is not “hands on keys,” we challenge our Sr. Managers to remain curious of innovative technology while also broadening their knowledge of CarMax functional areas
• Drive associate engagement across multiple teams while leading through other leaders where necessary

Technology and Methods:

Our engineering teams in Logistics leverage a broad complement of best-in-class systems, methodologies and technology including:

• Oracle Transportation Management (OTM)
• Cloud integration and services, including REST APIs, Eventing, Bulk Uploads
• AI & DevOps Practices and Culture
• Dual-Track Agile
• .Net/.Net Core, ReactJS, Azure, Microservices Architecture

Purpose of the role

The Logistics Senior Technology Manager’s primary responsibility is to partner and engage with our business partners to understand/anticipate needs and provide technology solutions and services that help deliver CarMax’s strategic vision. This includes development of long and short-term technology solutions that address business goals and deliver improved efficiency, execution, and a leading, unrivaled associate and customer experience.  This Sr. Manager will build, develop and maintain high functioning teams of talented engineers and analysts enabling CarMax's Logistics technology journey. As a leader within the organization, you will be results-oriented, data-driven, and have a proven record of influencing outcomes without direct decision-making authority.  The Senior Manager will be responsible for short-term and long-term project/strategy planning and be comfortable guiding teams, setting performance standards and motivating associates to perform quality work.  The Senior Manager is responsible for identifying high performing talent, gaps in talent, and developing associates to close the gaps.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Persuasive and influential communicator – able to explain complex or intangible concepts to stakeholders at all levels
• Experience with Supply Chain Technology and Oracle Transportation Management (OTM) preferred
• Experience leveraging AI tools to boost productivity as well as support business performance
• Knowledge of Objectives and Key Results (OKRs) and how to set short term and long-term goals
• Provide people leadership for multiple, diverse cross-functional teams and individuals; coaching and guiding teams to enable future success
• Enable a flexible yet productive work environment that supports a distributed work force: remote and hybrid
• Partner with product teams to outline roadmaps, identify dependencies, and share updates on progress
• Participate in software architectural discussions, influencing decisions, and collaborating with peers to maintain consistency across the organization
• Identify and champion people and process improvement strategies for the team(s)
• Foster collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests
• Contribute to architecture, coding, test plans, project plans, deployment planning and operations to drive excellence and lead organization towards its goals

Education and Experience:

• BS/BA degree required with preference for a Technology related field of study (Computer Science, Engineering, etc)
• Proven experience with Supply Chain Technology, Oracle Transportation Management (OTM), and integrations in these platforms strongly preferred
• 7+ years of experience in Technology with 5+ years of software/systems engineering leadership experience
• 5+ years’ experience managing direct reports

Work Location and Arrangement: This role will be based out of the Richmond Virginia or Dallas Texas and have a Hybrid work arrangement.   

• Associates based in Richmond work onsite 4 days per week.
• Associates based in Plano work onsite 2 days per week.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8117 - Dallas Technology Hub - 5830 Granite Parkway, Plano, Texas, 75024CarMax, the way your career should be! 

About this job

CarMax is disrupting the industry by empowering customers to buy a car on their own terms, providing an iconic customer experience. The CarMax Master Data Management team is looking for a Sr. Software Engineer - to provide data integrations to our MDM system that will enable trusted operational master data across the enterprise.  Overall, you will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that’s right for them.

What you will do – Essential Responsibilities

• Develop and maintain high performing Rest APIs using .NET (C#) in Azure
• Develop data ingestion and syndication pipelines through events with Azure Functions, Azure Queues, and Azure Service Bus
• Design data integrations with reusable patterns, built for scalability and reliability
• Develop robust monitoring, alerting and reconciliation functionality
• Implement continuous integration and dev ops practices
• Mentor associates

Qualifications and Requirements

Basic Qualifications

• Bachelor’s Degree in Computer Science or related Technology field or equivalent experience and 5+ years of work experience or
• Master’s degree in Computer Science or related Technology field or equivalent experience and 3+ years of work experience

Qualifications and Requirements

• 4+ years experience with hands on development of REST APIs and event based data integrations. Preferably in Azure using .NET.
• Extensive knowledge and experience with Object Oriented Design and Principles. Hands-on experience with Microsoft.NET (#C) and .NET Core
• Knowledge and experience with Cloud services, CI/CD pipelines, and coding best practices
• Experienced in developing high quality extensible and reusable code solutions and API Framework.
• Experienced in troubleshooting and monitoring production integrations.
• Strong communication both written and verbal.
• A degree in Computer Science or a related discipline or equivalent experience

Experience in the following required:

• Advanced Microsoft .NET (C#)
• ML Engineer - Python/Scala/R
• HTML5/CSS3/JavaScript
• JavaScript Frameworks (ReactJS)
• Responsive design
• W3C Standards
• Microsoft Azure
• Extract Transform Load (ETL)
• Security and Data Protection
• Data Storage Solutions
• Reusable Code and Libraries
• Server-Side Logic
• Database Schemas
• Data Migration and Scripting
• Authentication/Authorization
• Security Compliance
• Unit Testing

Preferred Qualifications

MDM Experience

Work Location and Arrangement:This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement.   

• Associates based in Richmond work onsite 5 days per week.

• Associates based in Plano work onsite 2 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! 

About this job

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Engineers II research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!

What you will do – Essential Responsibilities

• Design and build web applications that support customer service and collections associates in a high-volume call center environment.
• Develop responsive, intuitive user interfaces and middle-layer services that integrate with enterprise systems, including CarMax Auto Finance’s loan accounting platform (Alfa).
• Work closely with business stakeholders, operations teams, and technology partners to translate servicing and collections processes into effective tools and workflows.
• Build and maintain APIs and integration services that connect the web application to backend systems and third-party services.
• Support the full software lifecycle, including design, development, testing, implementation, and production support.
• Continuously improve application performance, usability, and reliability to support associates who rely on these tools every day.

Purpose of the role

It takes a passion for technology and problem-solving to build applications that make a real difference in how associates serve customers. In this role, you will work collaboratively with business and technology partners to design and deliver web applications and integration services that support customer service and collections operations. You will be involved throughout the development lifecycle—from understanding user needs and exploring solutions, to building, testing, and deploying reliable, scalable applications that solve complex business problems.

You are someone who can balance user needs, operational realities, and technical considerations to deliver solutions that provide real business value. You are curious, analytical, and continuously learning, and you thrive in an environment where technology, business needs, and customer expectations continue to evolve.

Qualifications and Requirements

Basic Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent combination of education and experience).
• 3+ years of professional experience building full-stack web applications, including modern front-end UIs and middle-tier / API services.
• Proficiency with:
• Angular 17+ (with Angular Material) for responsive, component-based UIs
• C# and .NET 8+ for backend services and BFF patterns
• YARP for API routing and reverse-proxy integration
• SSO Auth + mTLS for secure inter-service communication
• Experience designing, building, and consuming RESTful APIs that integrate with enterprise systems.
• Working knowledge of relational databases (Microsoft SQL Server, Oracle, or similar) — ability to write and optimize basic SQL queries and understand relational data models.
• Strong understanding of secure coding practices, authentication/authorization, encryption, and handling sensitive data (PII).
• Experience writing unit and integration tests (Spectator + Jasmine and Playwright preferred) and working with Git / GitHub for version control and reusable libraries.
• Comfort working in Microsoft Azure environments and a willingness to adopt AI-assisted development tools (GitHub Copilot and OpenCode) to accelerate delivery.

Preferred Qualifications

• Experience building internal operational or workflow applications (customer service, servicing, collections, or similar business-critical tools).
• Integration experience with financial systems, accounting platforms, or other enterprise systems.
• Familiarity with microservices, service-oriented architecture, or distributed systems.
• Agile development experience and comfort working directly with business stakeholders to translate requirements into technical solutions.
• Knowledge of CI/CD pipelines, build automation, release management, and IIS configuration.
• Experience with automated performance testing or working in regulated data environments.

Software Specific Qualifications and Requirements

• Proficiency in C# and the .NET / .NET Core framework for building web applications and backend services.
• Experience developing responsive web front-end applications using HTML5, CSS3, JavaScript, and modern JavaScript frameworks (e.g., Angular).
• Experience implementing server-side logic, business services, and API integrations (REST required, SOAP a plus).
• Experience working with data storage solutions including Microsoft SQL Server, Oracle, Azure data services, or Snowflake.
• Understanding of authentication, authorization, encryption, and secure handling of sensitive data (PII).
• Experience developing reusable code and shared libraries and using version control systems (Git, GitHub, NuGet).
• Experience writing unit tests and integration tests to ensure application reliability and maintainability.
• Experience deploying and supporting applications in Microsoft Azure environments.

Experience in the following preferred:

• Advanced SQL development, including stored procedures, scripting, and data modeling in Microsoft SQL Server.
• Experience with automated testing and performance testing.
• Experience working in distributed or service-oriented architectures.
• Experience with Continuous Integration and Continuous Deployment (CI/CD) pipelines (e.g., TeamCity or similar tools).
• Experience configuring and supporting web applications in IIS.
• Experience with build automation, environment configuration, and release management.
• Experience developing internal operational systems such as customer service, servicing, collections, or workflow applications.
• Experience working with financial systems or regulated data environments.

Work Location and Arrangement: This role will be based out of the Richmond Midtown or Plano Tech hub and have a Hybrid work arrangement. 

• Associates based in Richmond work on-site 4 days per week.
• Associates based in Plano work onsite 2 days per week.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

About CarMax Auto Finance

CarMax Auto Finance (CAF) is the captive finance company or wholly owned subsidiary of our retail arm, CarMax Auto Superstore.  CAF is the 14th largest auto lender in the US and 5th largest originator of used car loans in the nation.

CarMax Auto Finance customers are offered 24x7 account access to a digital web portal to manage their account or make payments online.  The nearly 800 CAF associates based out of Kennesaw, Georgia are available to provide support from origination through payoff, including the return of their vehicle title.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be! 

Position Overview

As a Manager, Strategy Modeling & Analytics, you will play a pivotal role in shaping the financial success of CarMax Auto Finance (CAF). Each year, CAF empowers thousands of customers with flexible vehicle financing and optional protection products. In this role, you’ll provide strategic analytical leadership to manage CAF’s portfolio of originations, including credit underwriting, pricing, servicing strategy, and consumer behavior analysis. You’ll leverage data-driven insights to influence business decisions, drive innovation, and ensure sustainable growth. This is an exciting opportunity to collaborate across the organization, communicate key objectives, and make a measurable impact on CarMax’s future.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and it’s our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future.

Team Overview

Join a customer-centric, data-driven team that thrives on solving complex challenges and delivering innovative solutions. At CarMax Auto Finance, we combine advanced analytics with a collaborative, fast-paced environment to stay ahead of industry trends. As part of this team, you’ll partner with senior leaders, guide strategic decisions, and mentor analysts to unlock insights that shape our business. If you’re passionate about using data to drive results and excel in a role that balances creativity with analytical rigor, this is the place for you.

Role Responsibilities

This role is structured to balance two complementary areas of focus: approximately 60% of the role is dedicated to portfolio strategy and analytics, while the remaining 40% is focused on data science responsibilities, including predictive modeling, data integrity, and innovation.

• Lead portfolio strategy and analytics efforts, leveraging advanced analytics to evaluate CAF’s operations across originations, servicing, forecasting, and product management, and translating insights into actionable portfolio strategies.
• Analyze portfolio trends and develop testing strategies to identify opportunities for innovation and improved performance.
• Review and enhance business strategies using data-driven insights to guide portfolio decision-making and support sustainable growth objectives.
• Produce and present reports on portfolio performance, process tracking, and key metrics to senior leadership.
• Own analytical responsibilities for a specific business area, ensuring accuracy, portfolio insight, and actionable recommendations.
• Lead cross-functional projects within CAF and across CarMax to achieve strategic objectives.
• Manage and mentor a team, fostering development and collaboration among junior analysts.
• Develop, validate, and optimize predictive models and analytical frameworks to improve business outcomes, while developing model governance standards and maintaining thorough documentation throughout the model lifecycle.
• Identify and resolve data integrity issues while integrating new data sources—such as customer behavior and market trends—to enrich portfolio analytics.
• Research and implement emerging innovations and best practices in data science—including artificial intelligence and machine learning tools—to advance CAF’s analytical capabilities.

Required Qualifications

• Bachelor’s degree in an analytical field (Mathematics, Finance, Economics, Engineering, etc.) with strong academic performance.
• 3–5 years of experience in an analytical or strategic role with proven ability to solve complex problems using data.
• Skilled in communicating insights and explaining technical concepts to diverse audiences.
• Proficiency in Excel and PowerPoint for reporting and presentations.
• Experience with database systems and analytical tools (e.g., SQL, Python).

Preferred Qualifications

• Advanced degree in a related analytical discipline.
• Prior experience managing a team and driving strategic initiatives.

Work Location and Arrangement:  This role will be based out of the CarMax Auto Finance office (Kennesaw, GA).  Associates will work onsite 5 days per week.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be! 

Position Overview

As a Sr. Analyst, Strategy Modeling & Analytics, you will play a pivotal role in shaping the financial success of CarMax Auto Finance (CAF). Each year, CAF empowers thousands of customers with flexible vehicle financing and optional protection products. In this role, you’ll provide strategic analytical leadership to manage CAF’s portfolio of originations, including credit underwriting, pricing, servicing strategy, and consumer behavior analysis. You’ll leverage data-driven insights to influence business decisions, drive innovation, and ensure sustainable growth. This is an exciting opportunity to collaborate across the organization, communicate key objectives, and make a measurable impact on CarMax’s future.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and it’s our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future.

Team Overview

Join a customer-centric, data-driven team that thrives on solving complex challenges and delivering innovative solutions. At CarMax Auto Finance, we combine advanced analytics with a collaborative, fast-paced environment to stay ahead of industry trends. As part of this team, you’ll partner with senior leaders, guide strategic decisions, and mentor analysts to unlock insights that shape our business. If you’re passionate about using data to drive results and excel in a role that balances creativity with analytical rigor, this is the place for you.

Role Responsibilities

This role is structured to balance two complementary areas of focus: approximately 60% of the role is dedicated to portfolio strategy and analytics, while the remaining 40% is focused on data science responsibilities, including predictive modeling, data integrity, and innovation.

• Lead portfolio strategy and analytics efforts, leveraging advanced analytics to evaluate CAF’s operations across originations, servicing, forecasting, and product management, and translating insights into actionable portfolio strategies.
• Analyze portfolio trends and develop testing strategies to identify opportunities for innovation and improved performance.
• Review and enhance business strategies using data-driven insights to guide portfolio decision-making and support sustainable growth objectives.
• Produce and present reports on portfolio performance, process tracking, and key metrics to senior leadership.
• Own analytical responsibilities for a specific business area, ensuring accuracy, portfolio insight, and actionable recommendations.
• Lead cross-functional projects within CAF and across CarMax to achieve strategic objectives.
• Develop, validate, and optimize predictive models and analytical frameworks to improve business outcomes, while developing model governance standards and maintaining thorough documentation throughout the model lifecycle.
• Identify and resolve data integrity issues while integrating new data sources—such as customer behavior and market trends—to enrich portfolio analytics.
• Research and implement emerging innovations and best practices in data science—including artificial intelligence and machine learning tools—to advance CAF’s analytical capabilities.

Required Qualifications

• Bachelor’s degree in an analytical field (Mathematics, Finance, Economics, Engineering, etc.) with strong academic performance.
• 2-3 years of experience in an analytical or strategic role with proven ability to solve complex problems using data.
• Skilled in communicating insights and explaining technical concepts to diverse audiences.
• Proficiency in Excel and PowerPoint for reporting and presentations.
• Experience with database systems and analytical tools (e.g., SQL, Python).

Preferred Qualifications

• Advanced degree in a related analytical discipline.
• Prior experience driving strategic initiatives.

Work Location and Arrangement:  This role will be based out of the CarMax Auto Finance office (Kennesaw, GA).  Associates will work onsite 5 days per week.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! 

About The Team

CarMax invests hundreds of millions of dollars each year to reach customers across paid search, display, programmatic, paid social, video, direct mail, broadcast, and emerging channels. This role puts you at the center of how we measure, optimize, and grow that investment—turning data into strategy and strategy into results at the nation’s largest used car retailer.

CarMax’s Marketing Analytics team is a group of 20+ analysts who serve as the measurement and insights engine for the marketing department. We partner directly with the channel marketing managers who own media strategy and execution—providing the analytical frameworks, test designs, and performance insights that optimize return on ad spend (ROAS) across the portfolio.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

• Do the Right Thing:We uphold a culture of integrity and promote a respectful, inclusive environment

• Put People First:We nurture associate development and a healthy work culture while delivering a great customer experience

• Win Together:We learn from each other and draw on diverse expertise and perspectives

• Go for Greatness:We continually improve our abilities to reinforce CarMax’s industry leadership

About The Role

The Manager, Marketing Analytics is the strategic counterpart to our channel marketing managers, creating a data-driven view of how marketing drives business performance and providing the measurement frameworks, test designs, and insights that optimize hundreds of millions in annual investment. You will develop measurement approaches, design experiments, set ROAS targets, and translate complex analyses into recommendations that shape how CarMax allocates spend and identifies growth opportunities. This role sits at the intersection of data, strategy, and storytelling. It requires someone fluent in marketing measurement and comfortable influencing both channel owners and senior leaders.

As a Manager in Marketing Analytics, you will partner with channel marketing managers, media agencies, creative teams, and cross-functional stakeholders across the marketing department to drive performance and optimize investment on a team focused on one of these areas:

• Program Analytics: Lead portfolio level analyses to ensure we have an optimized marketing mix.  Drive consistency in our measurement systems and leads efforts to continuously improve their accuracy, scope and actionability

• Paid Search Channel Analytics: Lead optimizations, testing, and research to drive impact through one of the largest performance marketing channels. Help sharpen our strategy through data-driven insights, vetting new products and platforms, and understanding macro changes that impact our programs.

• Video & Digital Channel Analytics:Lead measurement of marketing investments in marketing channels outside of Search and Lead-Gen, spanning upper‑, mid‑, and lower‑funnel media. Drive improvement of marketing efficiency with focus on both media and creatives-based insights

• Organic Channel Analytics:Define and operationalize GEO/SEO KPI frameworks and insights that drive content strategy and prioritization across search and generative engines. Lead innovative, hypothesis-driven testing to optimize content structure and ecosystem signals, translating learnings into scalable recommendations.

What You Will Do – Essential Responsibilities

Measurement, Insights & Strategy

• Lead and evolve marketing measurement approaches across channels, programs, and markets to maintain a best-in-class analytics capability

• Leverage frameworks such as media mix modeling (MMM), multi-touch attribution (MTA), incrementality testing, and experimentation to inform decisions and set ROAS targets

• Design test frameworks and define success criteria for channel-level experiments; partner with channel managers to structure tests, read out results, and scale learnings

• Deliver portfolio-level analyses that optimize investment allocation and quantify efficiency across programs managing hundreds of millions in annual budget

• Identify macro and industry-level demand drivers and assess their impact on business performance

• Develop executive-ready reporting, dashboards, and insights that translate complex analyses into actionable recommendations

Partnership, Influence & Team Development

• Serve as the primary analytics partner to channel marketing managers across paid search, display, programmatic, paid social, and video—directly informing their media, creative, and optimization strategies

• Collaborate with data engineering and technology partners to ensure analytics infrastructure supports evolving measurement needs

• Partner with media agencies and external vendors to evaluate third-party research, validate measurement approaches, and ensure alignment with internal analytics standards

• Present findings and strategic perspectives to senior leaders and executives, building consensus on investment decisions

• Mentor and develop junior analysts, providing timely feedback and coaching that accelerates their growth

• Lead knowledge-sharing sessions and champion best practices that elevate the team’s collective analytical craft

• Help shape team processes, standards, and ways of working that strengthen our analytics culture and reinforce a collaborative, high-performance environment

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• BA/BS in Business, Marketing, Economics, Statistics, Mathematics, Engineering, Computer Science, or related quantitative field

• 7+ years of experience in marketing analytics, media analytics, or a related analytical role

• Strong analytical and problem-solving skills with a track record of delivering actionable insights that influence investment decisions

• Experience with marketing measurement methodologies including attribution modeling, media mix modeling, incrementality testing, and A/B experimentation

• Experience designing test frameworks, defining success metrics, and reading out experiment results to inform channel strategy

• Proven ability to lead complex projects and influence cross-functional partners at all levels of the organization

• Strong working knowledge of SQL, Python or R, Snowflake, Excel, Tableau, and PowerPoint

• Ability to communicate complex analytical concepts clearly to both technical and non-technical audiences

Preferred Qualifications

• Experience with advanced analytics, statistical modeling, or machine learning applied to marketing

• Graduate degree (MBA, MS) in a quantitative or business discipline

• Experience in retail, automotive, or other high-consideration consumer industries

• Familiarity with digital marketing platforms (e.g., Google Ads, DV360, Meta, DSPs), ad tech, and web analytics tools (GA4, Adobe Analytics)

Work Location and Arrangement

This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 5 days per week.

Work Authorization

Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! 

This position will be the subject matter expert on all platforms that fall into category of CarMax’s® assets to ensure the protection, integrity and confidentiality of customer, vendor, employee, and business information in compliance with organization policies and standards utilizing current information security technology disciplines and industry standards. This is a unique opportunity at a Fortune 500 company and national brand to expand and develop skills beyond current endpoint or network focus to a broader skill and toolset in the security program. This opportunity provides the ability to both lead implementation and improvements while also providing the opportunity for hands-on operation across the full suite of security capabilities. The Cybersecurity Engineer performs all network and endpoint security activities necessary to ensure the safety of information systems assets and protects systems from intentional and inadvertent access or destruction under limited direction.  This role interfaces with application, infrastructure, and network operations teams and develops the necessary procedures to maintain security and educates the user community.  The Cybersecurity Engineer also provides metrics, status reports, and audit results for key stakeholders while driving improvements and program maturity.

Essential Responsibilities:

• Desire to keep current with technology and client industry
• Implement, develop, operate, and improve Cybersecurity solutions
• Provide functional and technical expertise on projects that require Cybersecurity services
• Gather information from the business and IT department to develop security-related processes and procedures to continuously improve the security posture of CarMax
• Assist in driving tasks and projects to successful completion through effective project management, customer interaction, and IT coordination
• Effectively triage support problems and respond with the appropriate level of urgency
• Participate in a 24x7 on-call rotation as scheduled, and the ability to perform after hours support as needed

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technical Qualifications:

• Network security technologies: Firewalls, Proxies, Network Access Controls, Intrusion Detection, Intrusion Prevention, Routing
• Familiarity with identity concepts (Authentication, Authorization, and Governance), Data Loss Prevention, Secure coding and configuration standards
• Functional proficiency with at least one coding or scripting language: PowerShell, Python, Java, JavaScript , etc
• Windows server and Linux Operating Systems
• Cloud technology (SaaS, IaaS, PaaS)
• Excellent analytical, troubleshooting, and problem-solving skills and performs well in high pressure or stressful situations
• Excellent organization and time management skills
• Excellent communication skills to include, but not limited to, verbal and written communication; delivering organized presentations; able to tailor message to the audience; and facilitate group discussions with diplomacy and seek diverse opinions
• Ability to effectively estimate the efforts of others and the impact required to accomplish requested tasks/projects

EDUCATION and/or EXPERIENCE:

• 1-5 years of experience in information security operations
• Bachelor’s Degree in Computer Science, Engineering, Cybersecurity, or a related field or equivalent alternative education, skills, and/or practical experience is required.
• Certifications: CISSP, CISA, Security+, CCNA or CCNP Security preferred

Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center.  Associates based in Richmond work onsite 5 days per week.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! 

About this job

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products.  As an Operations team, our Senior Engineers research and discover new opportunities to ensure that our products which provide our seamless customer experience have a strong foundation.   You will iterate and evolve the cloud platform and applications used to manage the platform, and will develop tools and technologies, learning quickly from our spirit of experimentation.  You will have an impact on ensuring that our applications are reliable and resilient by using cloud concepts and technologies. Through a strong partnership with other engineers, you will contribute to the overall Carmax Strategy as we build and deliver an exceptional customer experience to ensure customers can buy the vehicles they want in a way that’s right for them!

As a Senior Cloud Engineer for CAF Technology, you will be responsible for the development, maintenance, and support of CAF application infrastructure.  This position is a key contributor in the software development life-cycle, performing analysis and design, development, and working to achieve project goals.  The responsibilities of this position revolve around ownership of assigned engineering tasks and software development projects. This includes ensuring that application development efforts consistently meet business requirements, direction, and standards and may include coordinating the tasks of others.

What is CarMax Auto Finance?

CarMax Auto Finance (CAF) is the captive finance company or wholly owned subsidiary of our retail arm, CarMax Auto Superstore.  CAF is the 14th largest auto lender in the US and 5th largest originator of used car loans in the nation.

CarMax Auto Finance customers are offered 24x7 account access to a digital web portal to manage their account or make payments online.  The nearly 800 CAF associates based out of Kennesaw, Georgia are available to provide support from origination through payoff, including the return of their vehicle title.

What you will do – Essential Responsibilities

• Communicate regularly both verbally and in writing at various levels to include management, and other engineers and developers
• Focus on developing, implementing, and operationalizing cloud solutions that are highly available and resilient
• Perform configuration, troubleshooting, and ongoing management of various cloud technologies
• Build infrastructure, networks, and systems for scalability, resiliency, availability, and recovery through infrastructure-as-code
• Share your new ideas internally and evolve them according to feedback and critique within an agile environment
• Consult with internal customer and continually evolve the platform and its operations using solid engineering and agile practices.
• You will stay on top of industry trends and best practices to continually improve what we do, and how we do it.

Qualifications and Requirements

• Bachelor’s Degree in Computer Science or related Technology field or equivalent experience and 5+ years of work experience or
• Master’s degree in Computer Science or related Technology field or equivalent experience and 3+ years of work experience

Cloud Specific Qualifications and Requirements

• 4+ years of working in and building Infrastructure within a cloud platform - Azure (preferred), AWS, Google (with relatable experience)
• 2+ years scripting or coding experience with one or more languages
• Technical experience in infrastructure, build and deployment, including private and public cloud, networking, connectivity, storage, virtualization and access control
• Demonstrable experience with a range of Azure cloud capabilities including but not limited to storage, key vaults, virtual networking, web apps, Azure Active Directory, virtual machines, Azure Kubernetes, Containerization, access management and automated deployments
• Demonstrable experience building and deploying resilient cloud architectures
• Demonstrable experience with software development preferably with one or more languages, such as PowerShell, Python, C#
• Demonstrable experience building and deploying resilient cloud architectures
• Demonstrable experience creating and managing CI/CD pipelines using tools such as Github Actions or Azure DevOps
• Demonstrable experience support Windows and Linux OS
• Mentor team in platform management and reusable patterns
• Strong attention to detail, problem investigation and diagnostic skills
• Passion for eliminating repetitive manual processes using automation

Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center.  Associates based in Richmond work onsite 5 days per week.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8117 - Dallas Technology Hub - 5830 Granite Parkway, Plano, Texas, 75024CarMax, the way your career should be! 

Principal Engineer – Network, Cloud & Identity (ISE / NAC)

About This Role

CarMax is modernizing and scaling its technology platforms to support secure, reliable, and resilient digital experiences. As a Principal Engineer within the Solutions Delivery and Engineering organization, you will provide senior technical leadership across enterprise networking, cloud networking, and automation, with a specific focus on Identity Services Engine (ISE) and Network Access Control (NAC).

This role combines hands-on technical expertise with architectural guidance and cross-team influence. You will partner with engineering teams, operational support teams, architects, and leadership to implement, support, and evolve secure network platforms that support both cloud and on-premise environments.

Key Responsibilities

• Provide senior technical leadership for enterprise network and cloud networking platforms, ensuring reliability, scalability, and security.
• Partner with technology leadership to support large, cross‑organizational initiatives and address complex technical challenges.
• Collaborate with engineering, architecture, and product teams to design and deliver network and identity solutions aligned with business needs.
• Influence technical standards, patterns, and best practices across teams, with an emphasis on security, automation, and operational efficiency.
• Lead design and implementation efforts for network access control (NAC) and identity-based network security solutions.
• Mentor and guide engineers through technical reviews, design discussions, and problem resolution.
• Participate in on-call rotation to support scheduled change windows and incident response for enterprise networks.
• Display high level leadership skills, being able to drive the overall vision of the organization.
• Stay current with industry trends in networking, cloud connectivity, automation, and identity services, and apply relevant advancements where appropriate.

Role Summary

The Principal Engineer is a senior individual contributor role focused on technical depth, architectural consistency, and engineering excellence. This position requires strong problem-solving skills, the ability to work across organizational boundaries, and experience influencing technical direction without direct authority. You will be expected to balance strategic thinking with hands-on involvement, particularly in complex or high-impact initiatives related to network security and identity.

Required Qualifications

• Bachelor’s Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is preferred.
• 7+ years of work experience required in Network, Cloud Network, Network Security, and other areas directly relevant to Network/Cloud/Automation responsibilities and tasks; multiple certifications preferred.
• Demonstrated experience working in large, complex enterprise environments.

Technical Experience

Network, Cloud, and Automation

• 7+ years of experience with enterprise routing, switching, firewalls, and wireless networks, with HPE Aruba and Fortinet experience preferred.
• 5+ years of experience designing, building, and operating network infrastructure in cloud platforms, with Azure preferred.
• Strong understanding of hybrid networking models connecting on‑premise environments with public cloud platforms.
• Experience with network automation and scripting using languages such as Python, Ansible or PowerShell.
• Proven ability to design and support highly available and resilient network architectures.
• Experience driving technical improvements or standards across multiple teams.

Identity, NAC, and Cisco ISE

• Hands-on experience designing, implementing, and supporting Cisco Identity Services Engine (ISE) in enterprise environments.
• Strong knowledge of Network Access Control (NAC) concepts and implementations for wired, wireless, and device administration use cases.
• Experience configuring authentication and authorization policies within Cisco ISE.
• Experience implementing and supporting TACACS+ for device administration and role-based access control.
• Ability to act as a technical subject matter expert for ISE and NAC, providing guidance to engineering teams and stakeholders.

Professional Skills

• Strong analytical and troubleshooting skills, with the ability to resolve complex technical issues.
• Clear and effective communication skills, both written and verbal.
• Ability to work independently while also collaborating across teams and disciplines.
• Attention to detail and a focus on operational stability and security.
• Interest in continuous improvement through automation and process optimization.

Work Location and Arrangement: This role will be based out of the Richmond Midtown Office or Plano Tech hub and have a Hybrid work arrangement. 

• Associates based in Richmond work on-site 4 days per week.
• Associates based in Plano work onsite 2 days per week.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide. 

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. 

Our Commitment to Diversity and Inclusion:  

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. 

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! 

About The Team 
The Personalization data science team builds and maintains search algorithms and recommender systems that are at the forefront of creating a modern, engaging, digital shopping experience for our customers. We see millions of customers every week across web and mobile. We deploy custom deep learning embedding models, ranking and segmentation algorithms, and are constantly testing new approaches. Our systems are used in dozens of product use cases across the retail and wholesale businesses, which means we partner with many diverse teams throughout the organization.

About The Role 
Vehicle Recommender is our team’s marquee data science product - a full-scale, modern software solution built on a custom embedding model. Launched in 2024 to replace our legacy system, it delivers intelligent, real-time, customizable product recommendations across our retail and wholesale businesses. We're looking for a data scientist who wants to own a product, not just build models. In this role, you'll develop deep technical expertise in our recommender system, but you'll spend just as much time working with partners across the business - understanding their needs, scoping use cases, advocating for adoption, and ensuring we deliver real value.
To be clear: this is a data scientist role, not a product manager role. You'll still be hands-on with data, experimentation, and model evaluation. But if you're the kind of DS who lights up in a roadmap discussion, loves translating ML capabilities into business terms, and wants to be the go-to expert that partners come to - this is your role. This role may or may not initially include direct reports, but that can depend on the individual candidate.  It's ideal for an experienced data scientist interested in growing toward technical leadership or product-oriented career paths.

What You Will Do – Essential Responsibilities 
Product Ownership & Partner Engagement
•    Serve as the primary point of contact for Vehicle Recommender across the organization - owning relationships with product managers, business stakeholders, and engineering partners
•    Drive adoption by helping partners understand what recommendations can do for them, scoping new use cases, and ensuring successful implementation
•    Own the roadmap for Vehicle Recommender in partnership with engineering and DS leadership - prioritizing enhancements, maintenance, and new capabilities
•    Translate between technical and business audiences; present to leadership, write strategy docs, and make the case for investment
Data Science & Technical
•    Develop deep technical expertise in the Vehicle Recommender system - how the embedding models work, how recommendations are generated and served, and how performance is measured
•    Design, execute, and interpret experiments (A/B tests, holdouts, pre/post analyses) to quantify impact and guide decisions
•    Partner with data scientists and engineers on feature development, model validation, and system monitoring
•    Stay current on recommender system research and best practices; bring informed perspective to technical decisions

Qualifications and Requirements 
•    5+ years of experience in a data science role, preferably in e-commerce, marketplace, or a data-rich environment
•    Strong development skills and experience with Python for data manipulation, analysis, and model development
•    Solid foundation in statistics, including hypothesis testing, confidence intervals, and experimental design - you should be comfortable explaining why a test result is or isn't significant
•    Experience working with large datasets using tools like Spark, Databricks, or similar
•    Clear communication skills - you can explain a complex analysis to a PM or executive without losing them, and present a compelling argument for how and why a team will benefit from using recommendations
•    Genuine enthusiasm for how search and recommendation systems work and passion for continued learning
•    Bachelor's degree in a quantitative field (statistics, economics, math, engineering, or similar)
•    Advanced degree (Master’s/Ph.D.) is preferred

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis.  Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! 

Are you collaborative, self-motivated, and seek opportunities for innovation and continuous improvement?  Do you listen with intent to understand problems and provide valuable business insights and impactful solutions? Do you enjoy a variety of work at a company that has a strong mission, purpose and values? 

Great! Keep reading to learn more about joining our CarMax Audit Services team as Senior Technology Auditor. 

This role will broadly support the CarMax Audit Services team through the development and execution of the department’s audit plan.  This is a unique opportunity to build a strong understanding of CarMax’s business processes and technology, as well as partner with teams throughout the organization in both an audit and advisory role.  The variety of work provides ample opportunity to learn and grow and includes reviews of technology processes, applications, and infrastructure; system implementations; operational audits and reviews of processes, policies and procedures; and aspects of the annual SOX 404 audit.

Essential Responsibilities

As a Senior Auditor – Technology, you’ll wear many hats such as thought leader, risk champion and advisor, project manager, coach, and brand ambassador.  In all instances, you’ll leverage your expertise to deliver exceptional business partner experiences as well as enhance awareness and understanding of risk, controls, and risk mitigation best practices.  Here are a few of the ways you’ll drive value at CarMax:

Provide assurance: Perform and lead audits and reviews of various regulatory, operational and/or technological processes and controls, including integrated audits and the annual SOX IT audit.

Collaborate as a trusted Risk Advisor: Consult with a risk-based mindset to provide guidance and assurance in pre-implementation reviews, company initiatives, and other process and system enhancements as requested by the business; ensure controls are implemented to mitigate risks (operational, regulatory, reputational, strategic, and financial risk)

For each of the above, you will:

• Use and develop critical tools such as risk assessments, audit programs, and testing/review procedures so you can identify risk, tailor work appropriately, reach conclusions, and explore solutions.
• Lead and execute fieldwork to prepare high-quality workpapers summarizing procedures performed.
• Maintain strong business relationships and coordinate cross-functionality to align on risk, scope of work and results.
• Promote innovative and forward-looking problem solving to target root cause; provide recommendations contributing to operational excellence.
• Leverage your creativity to organize and present key project information through a variety of communication methods and tools, focusing on high-impact, high-value deliverables.

You will also foster an environment of continuous improvement by:

• Championing a culture of risk awareness and internal controls.  You will provide innovative and value-added insights to drive improved process efficiency and effectiveness for CarMax.
• Staying abreast of key changes, trends, and best practices within CarMax, the audit profession, the technology industry, and relevant regulatory environment.
• Helping lead department initiatives to identify efficiencies and improvements in work execution and internal processes.

Work Location and Arrangement: This role will be based out of the CarMax Home Office in Richmond, VA.  Associates based in Richmond work onsite 5 days per week.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

Qualifications and Requirements

• You are genuinely inquisitive.  You want to understand key components of a process and you leverage the right questions and tools to absorb and analyze facts, identify problems, and recommend improvements.
• You’re organized.  You have a knack for planning and execution – from the initial identification of objectives to structuring a work plan for execution.  This sets you up for success when managing multiple projects concurrently to meet deadlines and deliver on customer commitments.
• You communicate clearly and effectively – both in written and verbal scenarios.  Not only does this help you effectively convey your message in various settings, but it also helps showcase your subject matter expertise and drive consensus in decision-making.
• And if all of that was not enough, you also model and encourage teamwork, inclusion, and diverse viewpoints.  These leadership traits allow you to motivate and persuade others (including associates in Audit Services and business partners across the organization), even without authority.

Additional skills and experience you bring to the table:

• Bachelors degree, preferably in Computer Science, Accounting Information Systems, Accounting/Finance, or other related business field
• 4+ years of information systems auditing experience or other relevant work experience in an IT internal audit or other IT risk/compliance/consulting function
• Detailed knowledge and testing experience with IT general controls (“ITGCs”) across all layers of technology to include the application, operating system, and database
• Understanding of traditional and emerging technology domains, including cybersecurity, cloud, artificial intelligence, infrastructure, networking, data warehouses, integration strategies, IT operations, IT risk management, and IT governance
• Technical skills and capabilities to support audits of complex technology areas and a desire to learn and develop knowledge of CarMax’s technology suite, tools etc. (e.g. ERPs, custom applications, security and coding tools, SQL scripting, database structure design, robotic process automation)
• Prior experience:
• Performing risk assessments, scoping activities, test planning, and walkthroughs in support of IT audit projects
• Assessing the design and operating effectiveness of technology controls, including testing complex ITGCs across a variety of technologies/systems
• Testing configurable and automated controls in support of business and technology processes
• Testing completeness and accuracy of reports and integrations
• Evaluating processes to identify controls and the associated system dependencies
• Performing system development and implementation reviews, including experience with Agile methodologies

Skills and experience preferred:

• SOX 404
• Experience with tools and technologies to facilitate fieldwork and data analysis (SQL, Alteryx, Python, etc.)
• Use of robotic process automation (RPA) and artificial intelligence (AI) to enhance audit efficiency, improve risk detection, and deliver actionable insights
• Retail industry and/ or financial services knowledge; preferably within a publicly held company
• Certified Information Systems Auditor (CISA) or Certified in Risk and Information Systems Control (CRISC)

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! 

About the Team

The primary responsibility for the Pricing team is to accurately and systematically value each individual car that we buy and sell. Last year, CarMax sold over 1 million vehicles and appraised over 2 million vehicles, and Pricing directed over $20B in spend to purchase inventory. To properly value these vehicles, our data scientists must develop algorithms that best reflect customer preferences for each vehicle’s unique characteristics and that effectively respond to constantly changing consumer demand, wholesale auction supply, and other global/local market conditions.

What You Will Do – Essential Responsibilities

Develop optimal pricing strategies that meet both short and long term business objectives

• Leverage exceptional business knowledge, creativity, vision and analytic skills in order to lead the development of optimal pricing strategies
• Develop right optimization strategy given CarMax’s unique business model of selling a non-commodity product at a no-haggle price.
• Leverage strong analytic communication skills to gain broad buy-in to pricing strategies and goals at all levels of the organization
• Continuously improve our pricing strategy by delivering $10-25MM/yr of incremental value

Build a highly engaged team of 4-7 Data Scientists with the skills to implement our pricing strategies across hundreds of thousands of vehicles each year

• Create a rewarding and challenging environment designed to teach uniquely gifted analytic professionals how to become effective, value adding data scientists
• Leverage strong functional expertise in a quickly evolving field to ensure that team members have the right technology to meet today’s business needs.
• Set specific, actionable short and mid-term goals for each team member
• Challenge, develop & recognize team members when they achieve their goals

Lead the building of Artificial Intelligence to autonomously price every vehicle in an optimal way

• Leverage strong mathematics, statistics and technology skills (machine learning, Python, etc.) in order to lead the development of sophisticated pricing models that autonomously implement our strategies
• Leverage strong computer science and software engineering skills in order to build software that (a) Calculates the optimal value for each vehicle and (b) Delivers that value to field associates in seconds
• Lead cross functional efforts to implement new models with IT and the field
• Apply exceptional experiment test and design skills in order to measure the business impact of different pricing changes

Develop and execute a management system that ensures the right value is put on every vehicle every day

• Ensure that the model is tuned to current market conditions by identifying times when immediate strategy changes are needed (ex: gas prices spiking)
• Build and execute a management system to ensure that the model is delivering intended values (alert system, regular review meetings…)
• Quickly respond to and resolve pricing system issues regardless of time of day/week

Purpose of the Role

CarMax relies on algorithms to make important decisions about which cars to buy, how to price them, and how to allocate them across our 200+ stores. Doing so ensures that we have the right cars at the right prices to meet our customers’ needs. As we continue to innovate our business and shift more of our buying and selling online, we increasingly need to make these decisions quickly with less human intervention. Our team of data scientists plays a critical role in unlocking the business value from these innovations.

Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Undergraduate degree with exceptional academic performance in quantitative discipline (Statistics, Math, Data Science, Computer Science, Engineering). Advanced Degree (Master’s/Ph.D.) is a plus.
• Mathematical, modeling, and reasoning skills in order to build complex pricing models
• 4+ years experience in strategy, analytics and/or data science
• Proven ability to deliver business value by leveraging deep analytic skills in order to solve complex business problems
• Computer programming skills in order to turn the mathematical model into Artificial Intelligence
• Leadership skills necessary to build a highly engaged team and to work cross functionally to implement new pricing strategies
• Exceptional verbal, written, and listening skills necessary to (a) effectively manage their team, (b) listen and understand conflicting points of view on complex matters, (c) navigate through potential contentious situations that periodically occur in a change process, and (d) communicate complex ideas.
• Experience managing highly analytical projects and people.

Work Location and Arrangement: This role will be based out of the Richmond, VA Office and has a Hybrid work arrangement.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.  Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! 

About this job

At CarMax, a Senior Engineer, Artificial Intelligence is a technologist with domain-specific expertise in Generative AI, able to address advanced concepts and feature designs for hosting deep-learning models that generate content with processes and tools for testing, evaluating, and analyzing the AI system. As a member of the GenAI team, you will have a direct impact on improving the performance of our business through machine learning and Generative AI system implementations that drive CarMax’s iconic omni-channel customer experience.

Essential Responsibilities:

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Senior Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!

The Senior Engineer in the Data Science and Machine Learning Engineering team at CarMax will be responsible for in providing reliable and scalable machine-learning capabilities across the organization. This role will closely partner with Data Scientists to design and productionalize machine learning models, including testing and monitoring of the applications and front-end experiences. The ideal candidate will have the substantial experience in software engineering and cloud engineering that is necessary to turn machine learning models into highly visible, mission-critical capabilities that drive CarMax’s iconic customer experience and will have a passion for Data Science and Machine Learning.

Minimum Qualifications:

• 5+ years’ software-engineering experience in an enterprise-level environment
• 2+ years’ experience designing and developing on distributed architectures (microservices, Kubernetes, etc.)
• 2+ years leading the end-to-end design and development of scalable services to be consumed by the enterprise, including monitoring and production support
• Proficient in the Python programming language
• 2+ years’ experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
• Experience in DevOps practices, testing frameworks, and CI/CD
• Excellent communication skills, adapting to various audience types
• Experience on a fast-paced, highly collaborative agile team within a Product-oriented organization

• Ability to positively influence team norms, culture, and technical vision

• Bachelor’s Degree in Computer Science or related Technology field or equivalent experience

Preferred Qualifications:

• Master's in Computer Science, Engineering, Decision Sciences or equivalent area
• Proficient in an object-oriented programming language (i.e. C#, Java)
• Proficient in writing production level code in python (services, applications, etc.)
• Experience in machine-learning and/or AIaaS with demonstrated knowledge or projects
• Familiarity with MLOps and industry-standard machine-learning Python libraries
• Enthusiastic about the vision of building an augmented algorithmic organization
• Model Development and Deployment (MLFlow, Azure ML, Sage Maker, or others)
• Data Science Libraries and Algorithms (TensorFlow, Scikit, PyTorch, etc)

Work Location and Arrangement:This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement.   

• Associates based in Richmond work onsite 5 days per week.

• Associates based in Plano work onsite 2 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! 

About The Team

The Personalization data science team builds and maintains search algorithms and recommender systems that are at the forefront of creating a modern, engaging, digital shopping experience for our customers. We see millions of customers every week across web and mobile. We deploy custom deep learning embedding models, ranking and segmentation algorithms, and are constantly testing new approaches. Our systems are used in dozens of product use cases across the retail and wholesale businesses, which means we partner with many diverse teams throughout the organization.

About The Role

Understanding our business - the used vehicle market, our customers, and our digital products - is at the heart of what we do on this team. Our data is massive, rich, and often challenging to work with. In this role you will develop deep expertise about our business through data: via ad-hoc analysis, supporting ML model development and management, and especially through the design and execution of rigorous statistical tests that help us understand what's actually working and what’s not. You'll be embedded with data scientists and ML engineers, which means you'll see how models are built, not just how they perform. You'll help shape what we test, how we measure success, and what we learn. If you love data, get excited about the mechanics of search and recommendations, and want to see your analysis directly influence product decisions, this role is for you.

What You Will Do – Essential Responsibilities

• Analyze large-scale behavioral data (search queries, click-through rates, purchase patterns, inventory turnover) to surface insights about customer preferences and system performance
• Design, execute, and interpret statistical tests (A/B tests, holdout experiments, pre/post analyses) to measure the impact of algorithm changes and new features
• Partner with data scientists on model development, validation, and ongoing monitoring - acting as a bridge between model performance metrics and business outcomes
• Translate complex findings into clear narratives for technical and non-technical stakeholders alike
• Develop and maintain dashboards and reporting that help the team and partners track key metrics over time
• Partner closely with cross functional teams in Product, Strategy, Technology, and Operations

Qualifications and Requirements

• 3+ years of experience in an analytical role, preferably in e-commerce, marketplace, or another data-rich environment
• Strong SQL skills and experience with Python (e.g. pandas, matplotlib) for data manipulation and analysis
• Solid foundation in statistics, including hypothesis testing, confidence intervals, and experimental design - you should be comfortable explaining why a test result is or isn't significant
• Experience working with large datasets using tools like Spark, Databricks, or similar is preferred
• Ability to build and maintain reports in BI tools (Tableau, PowerBI, Looker, etc.), or interest in learning
• Clear communication skills - you can explain a complex analysis to a product manager or executive without losing them
• Genuine enthusiasm for how search and recommendation systems work, even if you haven't built them yourself
• Bachelor's degree in a quantitative field (statistics, economics, math, engineering, or similar)

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! 

Summary of Duties:

• Serve as a key individual contributor in the design, development, and optimization of our Enterprise Data Warehouse (EDW), Data Lake, and Lakehouse platforms.

• Independently design and implement scalable and efficient data architectures for Enterprise Data Warehouse (EDW), Data Lake, and Lakehouse solutions with a strong focus on performance, scalability, and cost optimization.

• Architect robust data pipelines, integrating data across various sources and ensuring smooth data flow into Snowflake, Teradata, and other platforms.

• Drive data integration strategies across structured, semi-structured, and unstructured data sources using Azure, Snowflake, Hadoop, Spark, and other relevant tools.

• Develop, maintain, and optimize high- performance data pipelines, leveraging cloud technologies such as Azure, Snowflake, and Big Data frameworks to process large datasets efficiently.

• Continuously optimize data ingestion, transformation, and storage pipelines for enhanced performance, ensuring they are scalable, cost-effective, and adhere to organizational SLAs.

• Write efficient Python code for automating data workflows and integrating various data sources.

• Apply advanced performance optimization techniques to improve query execution times and reduce resource consumption, focusing on query tuning, indexing, partitioning, and caching strategies.

• Optimize data queries within Snowflake and Teradata to ensure they are processed in the most efficient way possible, minimizing compute costs and time.

• Troubleshoot and resolve complex performance issues within large-scale distributed data systems.

• Collaborate closely with business and strategy teams to understand data requirements and ensure that the data architecture aligns with business objectives.

• Provide data engineering expertise in meetings with stakeholders, translating business needs into actionable data solutions and identifying opportunities for optimization.

• Work with data scientists, analysts, and other engineers to ensure that data pipelines meet the needs of analytical and reporting use cases.

• Mentor junior data engineers by providing guidance on best practices, helping them solve complex technical challenges, and assisting in their professional development.

• Stay up to date with the latest trends and technologies in data engineering, big data, cloud computing, and performance optimization. Evaluate and integrate new tools, techniques, and technologies into the existing data infrastructure to drive continuous improvement and innovation.

Qualifications:

Bachelor’s degree in Information Systems, Information Technology, Computer Science, Operations (any), Management (any), Engineering (any), Analytics (any), Business (any), Language (any), Telecom, Math, Physics, Electrical/Electronics, or a related field of study, AND Eight (8) years of experience in the job offered or related occupation in which the required experience was gained. In lieu of a Bachelor’s degree in Information Systems, Information Technology, Computer Science, Operations (any), Management (any), Engineering (any), Analytics (any), Business (any), Language (any), Telecom, Math, Physics, Electrical/Electronics, or a related field of study, AND Eight (8) years of experience, the employer will also accept a Master’s degree in Information Systems, Information Technology, Computer Science, Operations (any), Management (any), Engineering (any), Analytics (any), Business (any), Language (any), Telecom, Math, Physics, Electrical/Electronics, or a related field of study, AND Six (6) years of experience in the job offered or related occupation in which the required experience was gained. Must also have demonstrated experience with the following: Building and optimizing data platforms at scale; Azure, Snowflake, Teradata, Hadoop, Spark, and other Big Data technologies; Data pipeline development, data integration, data quality and optimization in cloud environments; Cloud-based computer architecture, Snowflake, and Teradata architecture; Performance tuning, query optimization, and cost management, particularly in Snowflake and Teradata; Using Python for automation, data transformations, and workflow management; and Advanced SQL skills for complex query writing and optimization in large-scale data environments.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be! 

Deliver a world-class customer service experience

Each year, CarMax Auto Finance helps more than 300,000 customers with vehicle financing. We strive for a simple and seamless experience by offering fast, on-site financing, competitive terms, and convenient payment methods. Our teams understand that the purchase of your vehicle is just the beginning, and we’re committed to being there for our customers throughout every step and milestone of vehicle ownership. The Analyst II, Technical Support and Reporting is critical to the company delivering that iconic customer experience by providing data analysis business intelligence and data to support to operational strategies.

What you will do

• Conduct root cause analysis, solving basic to complex data challenges
• Leverage a variety of systems and databases to retrieve data
• Become a subject matter expert in system data and leverage that knowledge to identify critical data elements, translating those into key business metrics
• Maintain existing business reporting and monitoring dashboards for all areas of CAF to support the business in driving execution and managing performance
• Assist in the design and development of enhancements to reports and dashboards to transform the way CAF interacts with data
• Learn and utilize different tools, processes, and services, and work with mentors and peers to developed advanced technical and analytical skills
• Provide front line support on system’s data related questions or issues

Optimize operational efficiency with data

Our company’s success is motivated by our customer-centric, data-informed approach to problem solving, with an unparalleled focus on a company culture that supports our associates and our community. As an Analyst II, Technical Support and Reporting, you will have a direct hand in this effort by evaluating business needs and independently translating insights into meaningful business solutions through a combination of business knowledge and data analysis skills. It takes a tenacious enthusiasm for problem-solving, combined with an inherent passion for doing what’s right, to balance the needs of the business and our customers in these endeavors. You will be entrusted to work independently, in an environment that is collaborative, fast-paced, teamwork-centric, and ever-evolving.

Qualifications and Requirements

• Bachelor’s Degree preferred, in an analytical or technical major
• 1-3 years of experience in an analytical or technical role
• Excellent verbal, written, and interpersonal skills
• Experience required in SQL and DBMS technology; Snowflake preferred; Teradata, Microsoft SQL Server, Oracle, or other major data application acceptable
• Experience preferred in:
• SSRS/PowerBI
• Tableau
• Python
• GitHub or other version control software

Work Location And Arrangement: This role will be based out of Atlanta, GA CarMax Auto Finance Office (Kennesaw, GA).  Associates will work onsite 5 days per week.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! 

Essential Responsibilities:

• Identify new opportunities for ML and AI solutions and build and cultivate relationships with leaders across the organization to foster those partnerships
• Influence partners and stakeholders in Data Science and other teams across the organization to prioritize objectives and provide a comprehensive approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations
• Communicate effectively with senior leadership to share progress, raise any roadblocks or impediments to delivery, and also spread awareness of your teams’ achievements
• Create the strategic roadmap that will guide the direction and goals for the team, both in terms of individual project impacts but also overall standards for machine learning and AI utilization in the organization
• Empower your direct reports to lead their teams by providing them with the resources, training, feedback, and a sounding-board to be successful in their roles
• Develop people through effective communication and ongoing feedback
• Manage the budget of your area including budget planning and estimating costs of future development and tracking spend on an ongoing basis
• Create an inclusive and engaging culture for a team of remote and hybrid engineers with varying levels of experience
• Work through others to deliver resilient and scalable technology solutions that solve for complex business problems
• Help drive the broader understanding of the use of machine learning and AI by interfacing with key roles in Operations, Legal, Security, and Technology
• Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be
• Quickly learning the CarMax technology standards and norms and ensuring that your teams follow best practices for change management, security, etc.
• This role will have on-call expectations to be available for major incidents and issues that affect your team’s applications.

Minimum Qualifications:

• Bachelor’s Degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• Optional for sponsorship needs: Master’s Degree in Computer Science, Computer Engineering,  or relevant technical field
• 10+ years of software-engineering experience in an enterprise-level environment in one or more of the following areas: machine learning/artificial intelligence, cloud computing, systems engineering
• 5+ years’ experience managing direct reports
• 5+ years’ experience with microservices software architecture
• 5+ years leading the end-to-end design and development of scalable services to be consumed by the enterprise, including monitoring and production support
• 5+ years’ experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
• Demonstrated ability to provide vision for the Cloud Engineering, Software Engineering, and Machine-Learning spaces and inspire teams towards the future
• Proven ability to strategically prioritize by balancing business delivery and value generating work with technical debt and engineering excellence
• Proficient in developing in Python
• Experience with scripting languages such as shell scripts
• Experience in DevOps practices, testing frameworks, and CI/CD
• Experience with Model Development and Deployment (MLFlow, Azure ML)
• Experience with container orchestration (Kubernetes, Docker)
• Experience communicating and working across functions to drive organization-wide solutions

Preferred Qualifications:

• Previous experience deploying large-scale applications on Azure
• Familiarity with MLOps and industry-standard machine-learning Python libraries
• Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services)
• Advanced AI/ML specializations (reinforcement learning, deep learning, NLP)
• Proficient in an object-oriented programming language (i.e. C#, Java)
• Experience using large language models (LLMs) with semantic search frameworks for chatbot implementations

Software Specific Qualifications:

• Experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
• Proficiency developing and debugging in Python
• Experience with Model Development and Deployment (MLFlow, Azure ML)
• Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services)
• Experience with scripting languages such as shell scripts
• Experience in DevOps practices, testing frameworks, and CI/CD
• Proficiency in version control systems (Git) for AI/ML model versioning
• Experience with container orchestration (Kubernetes, Docker)

Work Location and Arrangement:This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement.   

• Associates based in Richmond work onsite 5 days per week.

• Associates based in Plano work onsite 2 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! 

About the Team

The primary responsibility for the Pricing team is to accurately and systematically value each individual car that we buy and sell. Last year, CarMax sold over 1 million vehicles and appraised over 2 million vehicles, and Pricing directed over $20B in spend to purchase inventory. To properly value these vehicles, our data scientists must develop algorithms that best reflect customer preferences for each vehicle’s unique characteristics and that effectively respond to constantly changing consumer demand, wholesale auction supply, and other global/local market conditions.

What You Will Do – Essential Responsibilities

Develop optimal pricing strategies that meet both short and long term business objectives

• Leverage exceptional business knowledge, creativity, vision and analytic skills in order to lead the development of optimal pricing strategies
• Develop right optimization strategy given CarMax’s unique business model of selling a non-commodity product at a no-haggle price.
• Leverage strong analytic communication skills to gain broad buy-in to pricing strategies and goals at all levels of the organization
• Continuously improve our pricing strategy by delivering $10-25MM/yr of incremental value

Build a highly engaged team of 4-7 Data Scientists with the skills to implement our pricing strategies across hundreds of thousands of vehicles each year

• Create a rewarding and challenging environment designed to teach uniquely gifted analytic professionals how to become effective, value adding data scientists
• Leverage strong functional expertise in a quickly evolving field to ensure that team members have the right technology to meet today’s business needs.
• Set specific, actionable short and mid-term goals for each team member
• Challenge, develop & recognize team members when they achieve their goals

Lead the building of Artificial Intelligence to autonomously price every vehicle in an optimal way

• Leverage strong mathematics, statistics and technology skills (machine learning, Python, etc.) in order to lead the development of sophisticated pricing models that autonomously implement our strategies
• Leverage strong computer science and software engineering skills in order to build software that (a) Calculates the optimal value for each vehicle and (b) -Delivers that value to field associates in seconds
• Lead cross functional efforts to implement new models with IT and the field
• Apply exceptional experiment test and design skills in order to measure the business impact of different pricing changes

Develop and execute a management system that ensures the right value is put on every vehicle every day

• Ensure that the model is tuned to current market conditions by identifying times when immediate strategy changes are needed (ex: gas prices spiking)
• Build and execute a management system to ensure that the model is delivering intended values (alert system, regular review meetings…)
• Quickly respond to and resolve pricing system issues regardless of time of day/week

Purpose of the Role

CarMax relies on algorithms to make important decisions about which cars to buy, how to price them, and how to allocate them across our 200+ stores. Doing so ensures that we have the right cars at the right prices to meet our customers’ needs. As we continue to innovate our business and shift more of our buying and selling online, we increasingly need to make these decisions quickly with less human intervention. Our team of data scientists plays a critical role in unlocking the business value from these innovations.

Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Undergraduate degree with exceptional academic performance in quantitative discipline (Statistics, Math, Data Science, Computer Science, Engineering). Advanced Degree (Master’s/Ph.D.) is a plus.
• Mathematical, modeling, and reasoning skills in order to build complex pricing models
• 4+ years experience in strategy, analytics and/or data science
• Proven ability to deliver business value by leveraging deep analytic skills in order to solve complex business problems
• Computer programming skills in order to turn the mathematical model into Artificial Intelligence
• Leadership skills necessary to build a highly engaged team and to work cross functionally to implement new pricing strategies
• Exceptional verbal, written, and listening skills necessary to (a) effectively manage their team, (b) listen and understand conflicting points of view on complex matters, (c) navigate through potential contentious situations that periodically occur in a change process, and (d) communicate complex ideas.
• Experience managing highly analytical projects and people.

Work Location and Arrangement: This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 5 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.  Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! 

What you will do – Essential Responsibilities

• Given long term strategic goals, can lay out a path across many versions.
• Participates in and supports initiatives outside of main area of responsibility.
• High degree of influence of data product direction and has ownership over large components.
• Thinks both strategically and tactically, keeping in mind both technical goals and company goals.
• Provides technical leadership for projects including 3–4 senior level individuals.
• The data engineer will be considered a blend of data and analytics “guru.” This role will promote the available data and analytics capabilities and expertise to business unit leaders and educate them in leveraging these capabilities in achieving their business goals.
• Work with data governance team members and information stewards and participate in vetting and promoting content created in the business and by data scientists to the curated data catalog for governed reuse.
• May be required to present at conferences to demonstrate company’s technical prowess.

Purpose of the role

Senior Principal Engineers partner with Engineers and Solution Architects to develop solutions and implement standards that ensure an unrivaled data experience.  You are an expert in your craft and seen as a platform and implementation owner.  You are an active contributor in the industry and have a passion for continuous learning.

Senior Principal Engineers practice hands-on development, have oversight of the technical tasks of others, and are the owners of the standards and best practices. Our Senior Principal Engineers act as a technical mentor to others and is an expert in supporting multiple areas of the business.

Qualifications and Requirements

Basic Qualifications

• Bachelor’s Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is required and 8+ years of work experience required in data management disciplines including [data integration, modeling, optimization and data quality], and/or other areas directly relevant to data engineering responsibilities and tasks; multiple certifications preferred or
• Master’s Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is required and 6+ years of work experience required in data management disciplines including [data integration, modeling, optimization and data quality], and/or other areas directly relevant to data engineering responsibilities and tasks; multiple certifications preferred.

Preferred Qualifications

• Expert experience working with large, heterogeneous datasets in building and optimizing data pipelines, pipeline architectures and integrated datasets using traditional data integration technologies. These should include [ETL/ELT, data replication/CDC, message-oriented data movement]
• Strong/expert experience with multiple advanced analytics tools languages such as [R, Python, Java, C++, Scala, others].
• Strong/expert experience with popular database programming languages including [SQL, PL/SQL, others] on both relational and non-relational databases.
• Strong experience with cloud data platforms such as Databricks, Snowflake
• Expert experience with data discovery, analytics, and data quality controls
• Expert experience in data modeling and ontologies
• Strong experience with microservices to Serve Data
• Strong experience in cloud platforms such as Azure, AWS, GCP

Work Location and Arrangement:This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement.   

• Associates based in Richmond work onsite 5 days per week.

• Associates based in Plano work onsite 2 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! 

About The Team

The Pricing team is a community of analysts, data scientists, and systems experts with a variety of technical and strategic skillsets. We work together to continually improve CarMax’s ability to accurately and systematically value each individual car that we buy and sell. Last year, CarMax sold over 1 million vehicles and appraised over 2 million vehicles, and Pricing directed over $20B in spend to purchase inventory – all while remaining responsive to constantly changing consumer demand, wholesale auction supply, and other global/local market conditions.

Our team tackles complex problems while striving to be a great representation of CarMax’s 4 core values:

• Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work
• Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience
• Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives
• Go for Greatness: We continually improve our abilities and the products that we support, to build up CarMax’s position as an industry leader

About the Role

CarMax relies on algorithms to make important decisions about which cars to buy, how to price them, and how to allocate them across our 200+ stores. Doing so ensures that we have the right cars at the right prices to meet our customers’ needs. As we continue to innovate our business and shift more of our buying and selling online, we increasingly need to make these decisions quickly with less human intervention. Our team of data scientists and business analysts plays a critical role in unlocking the business value from these innovations.

As an algorithms expert, you will build and support predictive models. Through collaboration and partnership with analysts and systems experts, you will play a key role in ensuring the models are deployed effectively to support our business goals.

What You Will Do – Essential Responsibilities:

1) Develop new models and improve our existing models

• Interpret, validate, and apply feature engineering to large and complex pricing-related data sets
• Find creative ways to incorporate new insights and data sources
• Leverage statistical / machine learning techniques and sound reasoning to develop, validate, and improve predictive models
• Design controlled experiments to assess the business value of new models
• Present insights and recommendations to senior leaders to drive change

2) Help CarMax continue to develop its data expertise

• Research innovations and best practices related to data sources, modeling methodologies, and data science tools
• Influence the team in the development of our modeling capability strategic roadmap

3) Effectively communicate how our models work to team members, both at a general level and a detailed level

Qualifications and Requirements:

If you’re energized by putting your math, logic, and analytical reasoning skills to the test to solve complex problems then we encourage you to apply to join our team. We frequently offer a variety of roles and recommend checking out all available Pricing positions to find the best fit for your abilities and interests.

For a candidate for this role, we’re looking for the following characteristics:

Target mindset: Curious, skeptical, creative, committed to learning and staying informed on the latest techniques in data science, with a strong attention to detail and commitment to sound reasoning

Required experience:

• Either a bachelor’s degree in a quantitative discipline OR equivalent experience and training through past employment
• At least 2 years relevant work experience (Advanced study in a quantitative field may substitute for work experience), including experience applying strong foundational math and/or modeling skills to solve complex problems

Ideal candidates would have experience with these behaviors:

• Extracting and sharing clear insights from modelling
• Project management, ideally including end-to-end experience with the machine learning deployment pipeline
• Relationship building and collaboration

Preferred skills, certifications, or knowledge areas:

• Expertise in selecting and applying various modeling techniques (supervised & unsupervised, classification & regression, etc.),
• Python/SQL programming
• Data cleaning and pre-processing
• Statistical and probabilistic analysis

Work Location and Arrangement: This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 5 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.  Sponsorship will not be considered for this specific role

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! 

About the Team

The primary responsibility of the Logistics Modeling team is to intelligently and efficiently plan how CarMax moves vehicles across its nationwide network. Each year, CarMax completes over 2 million vehicle moves, and our data scientists develop algorithms that determine which moves are executed by CarMax and which are handled by third-party logistics partners. For the moves CarMax completes, the team generates detailed plans specifying exactly which vehicles each driver will transport and when. To be successful, these plans must optimize efficiency while ensuring vehicles arrive on time to meet customer and operational needs.

What You Will Do – Essential Responsibilities

Develop optimal planning strategies that meet both short and long term business objectives

• Leverage exceptional business knowledge, creativity, vision and analytic skills in order to lead the development of optimal logistics planning strategies
• Develop right optimization strategy given CarMax’s unique business model
• Leverage strong analytic communication skills to gain broad buy-in to planning strategies and goals at all levels of the organization
• Continuously improve our logistics strategy by delivering $10-25MM/yr of incremental value

Build a highly engaged team of 4-7 Data Scientists with the skills to implement our logistics strategies across millions of moves each year

• Create a rewarding and challenging environment designed to teach uniquely gifted analytic professionals how to become effective, value adding data scientists
• Leverage strong functional expertise in a quickly evolving field to ensure that team members have the right technology to meet today’s business needs.
• Set specific, actionable short and mid-term goals for each team member
• Challenge, develop & recognize team members when they achieve their goals

Lead the building of Artificial Intelligence to autonomously plan every move in an optimal way

• Leverage strong mathematics, statistics and technology skills (machine learning, Python, etc.) in order to lead the development of sophisticated planning models that autonomously implement our strategies
• Leverage strong computer science and software engineering skills in order to build software that (a) Calculates the optimal logistics plan for each move and (b) Delivers that plan to the logistics team in seconds
• Lead cross functional efforts to implement new models with IT and the field
• Apply exceptional experiment test and design skills in order to measure the business impact of different planning changes

Purpose of the Role

CarMax relies on algorithms to efficiently move vehicles across our network of 200+ stores, ensuring optimal routes, driver utilization, and on-time delivery while minimizing transportation costs. Doing so ensures that we have the right cars at the right prices at the right time and place to meet our customers’ needs. As we continue to innovate our business and shift more of our buying and selling online, we increasingly need to make these decisions quickly with less human intervention. Our team of data scientists plays a critical role in unlocking the business value from these innovations.

Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Undergraduate degree with exceptional academic performance in quantitative discipline (Statistics, Math, Data Science, Computer Science, Engineering). Advanced Degree (Master’s/Ph.D.) is a plus.
• Mathematical, modeling, and reasoning skills in order to build complex planning models
• 4+ years’ experience in strategy, analytics and/or data science
• Proven ability to deliver business value by leveraging deep analytic skills in order to solve complex business problems
• Computer programming skills in order to turn the mathematical model into Artificial Intelligence
• Leadership skills necessary to build a highly engaged team and to work cross functionally to implement new logistics models and strategies
• Exceptional verbal, written, and listening skills necessary to (a) effectively manage their team, (b) listen and understand conflicting points of view on complex matters, (c) navigate through potential contentious situations that periodically occur in a change process, and (d) communicate complex ideas.
• Experience managing highly analytical projects and people.

Work Location and Arrangement: This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 5 days per week

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.  Sponsorship will notbe considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! 

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products.  As an Operations team, our Senior Principal Engineers research and discover new opportunities to ensure that our products which provide our seamless customer experience have a strong foundation.   You will iterate and evolve the cloud platform and applications used to manage the platform, and will develop tools and technologies, learning quickly from our spirit of experimentation.  You will have an impact on ensuring that our applications are reliable and resilient by using cloud concepts and technologies. Through strong partnerships and influencing other engineers, architects and management with new ideas that push the teams forward, you will contribute to the overall CarMax Strategy as we build and deliver an exceptional customer experience to ensure customers can buy the vehicles they want in a way that’s right for them! 

What you will do – Essential Responsibilities

• Work with fellow associates to develop and build self-service capabilities, and automation, to enable our internal customers to move quickly and deliver on the needs of the business.

• Collaborate with colleagues in design, product management, and systems architecture to develop experimental solutions and bring great ideas to life

• Influence direction within the organization that contributes to the CarMax Strategic Plan, offering innovative ideas that contribute to building win-win solutions through continuous feedback and partnerships with your peer and the leadership team.

• Consult with internal customer and continually evolve the platform and its operations using solid engineering and agile practices.

• Stay on top Industry trends and lead the team in new ideas, processes and best practices to continuously improve what we do and ensure our customer experience is the best it can be

Purpose of the role

Senior Principal Engineers partner with Engineers and Solution Architects to develop solutions and implement standards that ensure an unrivaled customer experience.  You are an expert in your craft and seen as a platform and implementation owner.  You are an active contributor throughout CarMax Technology and have a passion for continuous learning.

Senior Principal Engineers practice hands-on engineering, have oversight of the technical tasks of others, and are the owners of the standards and best practices. Our Senior Principal Engineers act as a technical mentor to others and is an expert in supporting multiple areas of the business.

Qualifications and Requirements

• Bachelor’s Degree in Computer Science or related Technology field or equivalent experience and 8+ years of work experience or

• Master’s degree in Computer Science or related Technology field or equivalent experience and 6+ years of work experience

Cloud Specific Qualifications and Requirements

• 6+ years of working in and building Infrastructure within a cloud platform - Azure (preferred), AWS, Google (with relatable experience)

• 4+ years scripting or coding experience with one or more languages

• Deep technical experience in infrastructure, build and deployment, including private and public cloud, networking, connectivity, storage, virtualization and access control

• Experience leading engineering efforts or process improvements across multiple teams

• Implementation of Azure networking for enterprise organizations, building of hybrid environments to span existing customer networks and Azure

• Demonstrable experience with a range of Azure cloud capabilities including but not limited to storage, key vaults, virtual networking, web apps, Azure Active Directory, virtual machines, access management and automated deployments

• Demonstrable experience with software development preferably with one or more languages, such as PowerShell, Python, C#

• Demonstrable experience building and deploying resilient cloud architectures

• Demonstrable experience creating and managing CI/CD pipelines using tools such as Team City or Azure DevOps

• Demonstrable experience support Windows or Linux OS

• Mentoring internal and external team(s) in platform management and reusable patterns, and helping to solve complex problems that affect the organization

• Strong attention to detail, problem investigation and diagnostic skills

• Passion for eliminating repetitive manual processes using automation

Work Location and Arrangement:

West Creek:  This role will be based out of the CarMax Home Office at West Creek (Richmond, VA) and associates will work onsite 5 days per week

OR

Plano:  This role will be based out of the CarMax Dallas Tech Hub (Plano, TX) and associates will work onsite 2 days per week

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.