About

Braze is a leading cloud-based customer engagement platform that enables brands to foster human connection with consumers through interactive, real-time, cross-channel marketing.

Open Positions (69)

Principal I, Strategic AI Sales

USA Posted 1 day ago

$146600 - $172400

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Principal I, Strategic AI Sales

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

In this role, you'll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.

In particular, you will:

  • Help lead discussions with potential new Braze AI Decision Studio customers
  • Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact
  • Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing
  • Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team
  • Communicate customer needs to Braze AI Decision Studio’s product & marketing teams, ensuring a customer-centric product roadmap
  • Attend marquee meetings, events, conferences, and trade shows to represent Braze AI

WHO YOU ARE

  • Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance
  • Clear communicator: You are able to express yourself clearly and persuasively, both in writing and speech
  • Executive presence: Exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders
  • Business acumen: You can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI
  • Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
  • Execution-focused: you can structure a plan, align stakeholders, and see it through to execution
  • People person: You build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations
  • Process-driven: You can create scalable frameworks to optimize the success of business outcomes
  • Entrepreneurial: You take initiative, work around obstacles, and always seek creative ways to get to the next level

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $146,600-$172,400 /year, with an expected On Target Earnings (OTE) between $293,100-$344,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

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  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
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  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
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  • Burundi+257
  • Cambodia+855
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  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
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  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
    *

Principal I, Strategic AI Sales

USA Posted 1 day ago

$146600 - $172400

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Principal I, Strategic AI Sales

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

In this role, you'll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.

In particular, you will:

  • Help lead discussions with potential new Braze AI Decision Studio customers
  • Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact
  • Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing
  • Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team
  • Communicate customer needs to Braze AI Decision Studio’s product & marketing teams, ensuring a customer-centric product roadmap
  • Attend marquee meetings, events, conferences, and trade shows to represent Braze AI

WHO YOU ARE

  • Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance
  • Clear communicator: You are able to express yourself clearly and persuasively, both in writing and speech
  • Executive presence: Exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders
  • Business acumen: You can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI
  • Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
  • Execution-focused: you can structure a plan, align stakeholders, and see it through to execution
  • People person: You build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations
  • Process-driven: You can create scalable frameworks to optimize the success of business outcomes
  • Entrepreneurial: You take initiative, work around obstacles, and always seek creative ways to get to the next level

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $146,600-$172,400 /year, with an expected On Target Earnings (OTE) between $293,100-$344,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea

Principal I, Strategic AI Sales

USA Posted 1 day ago

$146600 - $172400

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Principal I, Strategic AI Sales

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

In this role, you'll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.

In particular, you will:

  • Help lead discussions with potential new Braze AI Decision Studio customers
  • Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact
  • Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing
  • Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team
  • Communicate customer needs to Braze AI Decision Studio’s product & marketing teams, ensuring a customer-centric product roadmap
  • Attend marquee meetings, events, conferences, and trade shows to represent Braze AI

WHO YOU ARE

  • Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance
  • Clear communicator: You are able to express yourself clearly and persuasively, both in writing and speech
  • Executive presence: Exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders
  • Business acumen: You can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI
  • Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
  • Execution-focused: you can structure a plan, align stakeholders, and see it through to execution
  • People person: You build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations
  • Process-driven: You can create scalable frameworks to optimize the success of business outcomes
  • Entrepreneurial: You take initiative, work around obstacles, and always seek creative ways to get to the next level

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $146,600-$172,400 /year, with an expected On Target Earnings (OTE) between $293,100-$344,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guine

Principal I, Strategic AI Sales

USA Posted 1 day ago

$146600 - $172400

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Principal I, Strategic AI Sales

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

In this role, you'll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.

In particular, you will:

  • Help lead discussions with potential new Braze AI Decision Studio customers
  • Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact
  • Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing
  • Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team
  • Communicate customer needs to Braze AI Decision Studio’s product & marketing teams, ensuring a customer-centric product roadmap
  • Attend marquee meetings, events, conferences, and trade shows to represent Braze AI

WHO YOU ARE

  • Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance
  • Clear communicator: You are able to express yourself clearly and persuasively, both in writing and speech
  • Executive presence: Exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders
  • Business acumen: You can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI
  • Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
  • Execution-focused: you can structure a plan, align stakeholders, and see it through to execution
  • People person: You build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations
  • Process-driven: You can create scalable frameworks to optimize the success of business outcomes
  • Entrepreneurial: You take initiative, work around obstacles, and always seek creative ways to get to the next level

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $146,600-$172,400 /year, with an expected On Target Earnings (OTE) between $293,100-$344,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

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    *

Lead Design Engineer

USA Posted 1 day ago

$136000 - $205275

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Lead Design Engineer

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

This is the first design engineer role at Braze. You'd be joining the Beacon team to help close the gap between where the system is today and where it needs to be.

This is a senior individual contributor role operating at the intersection of design and code. You have strong design craft judgment and a clear point of view on what good looks like. You can originate design positions and you can write production code like components, tokens, or accessibility fixes. You'll contribute hands-on while driving adoption, mentoring designers, and raising the bar for system-level design craft, accessibility, and implementation quality across the UX organization.

You'll also help future-proof our design system by thinking about it not only as a resource for human collaborators, but as structured context for automated and AI-assisted workflows. This means designing its architecture, naming conventions, and documentation so that tooling, CLI interfaces, and AI agents can consume it reliably and without ambiguity.

Responsibilities:

  • Own the design and technical direction of Beacon in close partnership with Engineering, defining what good looks like across interaction patterns, component behavior, and shared UX foundations
  • Write production code: contribute directly to component architecture, token architecture, and the design-to-code pipeline, including Figma variables and sync workflows
  • Partner with frontend engineers on CSS architecture, semantic HTML, and WCAG compliance to raise the bar for accessibility and implementation quality across the organization
  • Mentor designers in accessibility, responsive systems, and implementation-aware design thinking
  • Build automation and tooling that improves system compliance, efficiency, and programmatic access, including architecture and documentation designed to be consumed by AI-assisted workflows
  • Drive adoption across product teams through contribution models, governance workflows, and documentation, without relying on formal authority
  • Reduce fragmentation, track system health and accessibility metrics, and own versioning and deprecation communication to consuming teams

WHO YOU ARE

  • Typically 5+ years in design systems, design engineering, or highly technical product design. Depth and quality of what you've built matters more than tenure
  • Strong design craft judgment at the system level. You can define, evaluate, and defend what good looks like across interaction patterns and component behavior
  • You write production code. Fluent in React and TypeScript, component architecture, modern CSS, and semantic HTML in a real codebase, not just prototypes
  • Fluent in Figma, including variables, design tokens, and token-to-code pipeline workflows
  • Experience driving accessibility improvements at scale: audits, remediation, or building accessible primitives from the ground up
  • A track record of driving adoption across multiple product teams through influence and trust, not formal authority
  • Comfortable in fast-moving environments with high ambiguity

This is not a role for someone who sits between design and engineering as a translator. You have to be able to originate design positions and implement them yourself.

Bonus if you have:

  • Experience with Storybook or equivalent component documentation platforms
  • Familiarity with modern frontend frameworks such as React in a component library context
  • Built internal developer tooling, automated validation systems, or CI/CD-integrated quality checks
  • Contributed to open-source UI systems or frontend and design systems communities
  • Integrated design systems with AI-assisted tooling or automated compliance workflows

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $136,000 and $205,275/year with an expected On Target Earnings (OTE) between $160,000 and $241,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

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Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+35

Lead Design Engineer

USA Posted 1 day ago

$136000 - $205275

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Lead Design Engineer

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

This is the first design engineer role at Braze. You'd be joining the Beacon team to help close the gap between where the system is today and where it needs to be.

This is a senior individual contributor role operating at the intersection of design and code. You have strong design craft judgment and a clear point of view on what good looks like. You can originate design positions and you can write production code like components, tokens, or accessibility fixes. You'll contribute hands-on while driving adoption, mentoring designers, and raising the bar for system-level design craft, accessibility, and implementation quality across the UX organization.

You'll also help future-proof our design system by thinking about it not only as a resource for human collaborators, but as structured context for automated and AI-assisted workflows. This means designing its architecture, naming conventions, and documentation so that tooling, CLI interfaces, and AI agents can consume it reliably and without ambiguity.

Responsibilities:

  • Own the design and technical direction of Beacon in close partnership with Engineering, defining what good looks like across interaction patterns, component behavior, and shared UX foundations
  • Write production code: contribute directly to component architecture, token architecture, and the design-to-code pipeline, including Figma variables and sync workflows
  • Partner with frontend engineers on CSS architecture, semantic HTML, and WCAG compliance to raise the bar for accessibility and implementation quality across the organization
  • Mentor designers in accessibility, responsive systems, and implementation-aware design thinking
  • Build automation and tooling that improves system compliance, efficiency, and programmatic access, including architecture and documentation designed to be consumed by AI-assisted workflows
  • Drive adoption across product teams through contribution models, governance workflows, and documentation, without relying on formal authority
  • Reduce fragmentation, track system health and accessibility metrics, and own versioning and deprecation communication to consuming teams

WHO YOU ARE

  • Typically 5+ years in design systems, design engineering, or highly technical product design. Depth and quality of what you've built matters more than tenure
  • Strong design craft judgment at the system level. You can define, evaluate, and defend what good looks like across interaction patterns and component behavior
  • You write production code. Fluent in React and TypeScript, component architecture, modern CSS, and semantic HTML in a real codebase, not just prototypes
  • Fluent in Figma, including variables, design tokens, and token-to-code pipeline workflows
  • Experience driving accessibility improvements at scale: audits, remediation, or building accessible primitives from the ground up
  • A track record of driving adoption across multiple product teams through influence and trust, not formal authority
  • Comfortable in fast-moving environments with high ambiguity

This is not a role for someone who sits between design and engineering as a translator. You have to be able to originate design positions and implement them yourself.

Bonus if you have:

  • Experience with Storybook or equivalent component documentation platforms
  • Familiarity with modern frontend frameworks such as React in a component library context
  • Built internal developer tooling, automated validation systems, or CI/CD-integrated quality checks
  • Contributed to open-source UI systems or frontend and design systems communities
  • Integrated design systems with AI-assisted tooling or automated compliance workflows

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $136,000 and $205,275/year with an expected On Target Earnings (OTE) between $160,000 and $241,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Bu

Lead Design Engineer

USA Posted 1 day ago

$136000 - $205275

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Lead Design Engineer

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

This is the first design engineer role at Braze. You'd be joining the Beacon team to help close the gap between where the system is today and where it needs to be.

This is a senior individual contributor role operating at the intersection of design and code. You have strong design craft judgment and a clear point of view on what good looks like. You can originate design positions and you can write production code like components, tokens, or accessibility fixes. You'll contribute hands-on while driving adoption, mentoring designers, and raising the bar for system-level design craft, accessibility, and implementation quality across the UX organization.

You'll also help future-proof our design system by thinking about it not only as a resource for human collaborators, but as structured context for automated and AI-assisted workflows. This means designing its architecture, naming conventions, and documentation so that tooling, CLI interfaces, and AI agents can consume it reliably and without ambiguity.

Responsibilities:

  • Own the design and technical direction of Beacon in close partnership with Engineering, defining what good looks like across interaction patterns, component behavior, and shared UX foundations
  • Write production code: contribute directly to component architecture, token architecture, and the design-to-code pipeline, including Figma variables and sync workflows
  • Partner with frontend engineers on CSS architecture, semantic HTML, and WCAG compliance to raise the bar for accessibility and implementation quality across the organization
  • Mentor designers in accessibility, responsive systems, and implementation-aware design thinking
  • Build automation and tooling that improves system compliance, efficiency, and programmatic access, including architecture and documentation designed to be consumed by AI-assisted workflows
  • Drive adoption across product teams through contribution models, governance workflows, and documentation, without relying on formal authority
  • Reduce fragmentation, track system health and accessibility metrics, and own versioning and deprecation communication to consuming teams

WHO YOU ARE

  • Typically 5+ years in design systems, design engineering, or highly technical product design. Depth and quality of what you've built matters more than tenure
  • Strong design craft judgment at the system level. You can define, evaluate, and defend what good looks like across interaction patterns and component behavior
  • You write production code. Fluent in React and TypeScript, component architecture, modern CSS, and semantic HTML in a real codebase, not just prototypes
  • Fluent in Figma, including variables, design tokens, and token-to-code pipeline workflows
  • Experience driving accessibility improvements at scale: audits, remediation, or building accessible primitives from the ground up
  • A track record of driving adoption across multiple product teams through influence and trust, not formal authority
  • Comfortable in fast-moving environments with high ambiguity

This is not a role for someone who sits between design and engineering as a translator. You have to be able to originate design positions and implement them yourself.

Bonus if you have:

  • Experience with Storybook or equivalent component documentation platforms
  • Familiarity with modern frontend frameworks such as React in a component library context
  • Built internal developer tooling, automated validation systems, or CI/CD-integrated quality checks
  • Contributed to open-source UI systems or frontend and design systems communities
  • Integrated design systems with AI-assisted tooling or automated compliance workflows

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $136,000 and $205,275/year with an expected On Target Earnings (OTE) between $160,000 and $241,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

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  • Bur

Lead Design Engineer

USA Posted 1 day ago

$136000 - $205275

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

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Lead Design Engineer

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

This is the first design engineer role at Braze. You'd be joining the Beacon team to help close the gap between where the system is today and where it needs to be.

This is a senior individual contributor role operating at the intersection of design and code. You have strong design craft judgment and a clear point of view on what good looks like. You can originate design positions and you can write production code like components, tokens, or accessibility fixes. You'll contribute hands-on while driving adoption, mentoring designers, and raising the bar for system-level design craft, accessibility, and implementation quality across the UX organization.

You'll also help future-proof our design system by thinking about it not only as a resource for human collaborators, but as structured context for automated and AI-assisted workflows. This means designing its architecture, naming conventions, and documentation so that tooling, CLI interfaces, and AI agents can consume it reliably and without ambiguity.

Responsibilities:

  • Own the design and technical direction of Beacon in close partnership with Engineering, defining what good looks like across interaction patterns, component behavior, and shared UX foundations
  • Write production code: contribute directly to component architecture, token architecture, and the design-to-code pipeline, including Figma variables and sync workflows
  • Partner with frontend engineers on CSS architecture, semantic HTML, and WCAG compliance to raise the bar for accessibility and implementation quality across the organization
  • Mentor designers in accessibility, responsive systems, and implementation-aware design thinking
  • Build automation and tooling that improves system compliance, efficiency, and programmatic access, including architecture and documentation designed to be consumed by AI-assisted workflows
  • Drive adoption across product teams through contribution models, governance workflows, and documentation, without relying on formal authority
  • Reduce fragmentation, track system health and accessibility metrics, and own versioning and deprecation communication to consuming teams

WHO YOU ARE

  • Typically 5+ years in design systems, design engineering, or highly technical product design. Depth and quality of what you've built matters more than tenure
  • Strong design craft judgment at the system level. You can define, evaluate, and defend what good looks like across interaction patterns and component behavior
  • You write production code. Fluent in React and TypeScript, component architecture, modern CSS, and semantic HTML in a real codebase, not just prototypes
  • Fluent in Figma, including variables, design tokens, and token-to-code pipeline workflows
  • Experience driving accessibility improvements at scale: audits, remediation, or building accessible primitives from the ground up
  • A track record of driving adoption across multiple product teams through influence and trust, not formal authority
  • Comfortable in fast-moving environments with high ambiguity

This is not a role for someone who sits between design and engineering as a translator. You have to be able to originate design positions and implement them yourself.

Bonus if you have:

  • Experience with Storybook or equivalent component documentation platforms
  • Familiarity with modern frontend frameworks such as React in a component library context
  • Built internal developer tooling, automated validation systems, or CI/CD-integrated quality checks
  • Contributed to open-source UI systems or frontend and design systems communities
  • Integrated design systems with AI-assisted tooling or automated compliance workflows

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $136,000 and $205,275/year with an expected On Target Earnings (OTE) between $160,000 and $241,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

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indicates a required field

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244 results found

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  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+35

$187500 - $221250

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Partner Account Director, Snowflake

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As the Senior Partner Account Director, Snowflake, you are responsible for defining and driving Braze's global strategy for one of its most critical technology partnerships. You will identify structural growth opportunities within the Snowflake ecosystem, establish long-term partnership direction, and align executive stakeholders across both organizations around shared commercial objectives.

You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages Snowflake, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role, requiring close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within Snowflake to translate strategy into measurable outcomes.

This is a high-impact individual contributor role suited for someone who understands the Snowflake Data Cloud deeply, is fluent in the customer engagement platform landscape, and knows how to build and execute a partnership strategy that drives real business results.

Key Responsibilities Include:

  • Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the Snowflake Data Cloud. Develop a clear global strategy for the Braze–Snowflake partnership that drives pipeline, product alignment, and long-term commercial expansion
  • Drive executive alignment: Lead senior executive meetings with Snowflake's C-suite and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution
  • Own global partnership direction: Independently set the strategic direction for the Snowflake partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability
  • Establish governance and operating models: Design and implement joint steering committees, working groups, and cross-functional alignment forums that keep both organizations executing against shared priorities
  • Shape product and integration priorities: Collaborate with Braze and Snowflake product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs
  • Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, and ecosystem expansion — and hold both sides accountable to delivering against them
  • Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the Snowflake partnership into active deal cycles, articulate joint value to customers and prospects, and translate partnership momentum into pipeline and revenue
  • Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–Snowflake partnership externally and internally, positioning Braze as Snowflake's preferred customer engagement platform partner

WHO YOU ARE

  • 8+ years of experience within the SaaS / technology ecosystem
  • 2+ years minimum of Partnerships Experience
  • Deep familiarity with the Snowflake Data Cloud — its architecture, partner ecosystem, and how enterprise customers deploy and expand it
  • Strong understanding of the customer engagement platform landscape and how data infrastructure intersects with marketing technology
  • Proven experience defining joint partnership strategies and building long-term execution plans across two organizations at a global scale
  • Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design
  • Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap
  • Demonstrated ability to partner with sales teams — translating partnership value into deal-level impact and measurable revenue outcomes
  • Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions
  • Strong executive presence and communication skills, with a track record of influencing without authority across a matrixed, global organization

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $187,500 and $221,250/year with an expected On Target Earnings (OTE) between $250,000 and $295,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

$187500 - $221250

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Partner Account Director, Snowflake

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As the Senior Partner Account Director, Snowflake, you are responsible for defining and driving Braze's global strategy for one of its most critical technology partnerships. You will identify structural growth opportunities within the Snowflake ecosystem, establish long-term partnership direction, and align executive stakeholders across both organizations around shared commercial objectives.

You will operate as a core strategic leader within the Partnerships organization — shaping how Braze engages Snowflake, influencing product and integration priorities, and ensuring the partnership delivers sustained ecosystem impact. This is a highly cross-functional role, requiring close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within Snowflake to translate strategy into measurable outcomes.

This is a high-impact individual contributor role suited for someone who understands the Snowflake Data Cloud deeply, is fluent in the customer engagement platform landscape, and knows how to build and execute a partnership strategy that drives real business results.

Key Responsibilities Include:

  • Define partnership strategy: Identify market pain points, ecosystem shifts, and structural growth opportunities within the Snowflake Data Cloud. Develop a clear global strategy for the Braze–Snowflake partnership that drives pipeline, product alignment, and long-term commercial expansion
  • Drive executive alignment: Lead senior executive meetings with Snowflake's C-suite and Braze leadership to establish shared objectives, long-term commitments, and governance structures that ensure sustained execution
  • Own global partnership direction: Independently set the strategic direction for the Snowflake partnership and leverage cross-functional teams at Braze to execute against it with consistency and accountability
  • Establish governance and operating models: Design and implement joint steering committees, working groups, and cross-functional alignment forums that keep both organizations executing against shared priorities
  • Shape product and integration priorities: Collaborate with Braze and Snowflake product and engineering leadership to influence roadmap direction, integration development, and joint solution design aligned to customer and ecosystem needs
  • Set commercial ambition and targets: Define measurable goals for partner-sourced pipeline, revenue influence, and ecosystem expansion — and hold both sides accountable to delivering against them
  • Drive commercial performance: Work with Braze Sales leadership and regional PAMs to embed the Snowflake partnership into active deal cycles, articulate joint value to customers and prospects, and translate partnership momentum into pipeline and revenue
  • Represent Braze in the ecosystem: Act as a strategic ambassador for the Braze–Snowflake partnership externally and internally, positioning Braze as Snowflake's preferred customer engagement platform partner

WHO YOU ARE

  • 8+ years of experience within the SaaS / technology ecosystem
  • 2+ years minimum of Partnerships Experience
  • Deep familiarity with the Snowflake Data Cloud — its architecture, partner ecosystem, and how enterprise customers deploy and expand it
  • Strong understanding of the customer engagement platform landscape and how data infrastructure intersects with marketing technology
  • Proven experience defining joint partnership strategies and building long-term execution plans across two organizations at a global scale
  • Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design
  • Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap
  • Demonstrated ability to partner with sales teams — translating partnership value into deal-level impact and measurable revenue outcomes
  • Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions
  • Strong executive presence and communication skills, with a track record of influencing without authority across a matrixed, global organization

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $187,500 and $221,250/year with an expected On Target Earnings (OTE) between $250,000 and $295,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Digital Growth Specialist (SEO/GEO & CRO)

São Paulo

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

The Senior Digital Growth Specialist (SEO/GEO & CRO) will own and execute the SEO/AEO/GEO and CRO/personalization growth roadmap for the company website to drive pipeline and produce the best in class digital experience for braze.com visitors.

The day to day responsibilities:

  • Develop and implement strategies to drive inbound pipeline growth through SEO and GEO/AEO channels, content, and technical optimization to increase organic traffic and ultimately organic/LLM pipeline.
  • Architect a comprehensive organic discovery strategy that spans traditional SERPs and emerging AI-driven search engines (Perplexity, Gemini, SearchGPT).
  • Optimize brand sentiment and citation frequency within LLM systems to ensure Braze is the preferred recommendation in AI-Search.
  • Conduct keyword research, analyze data and trends, and identify opportunities to improve website ranking on search engine results pages (SERPs)
  • Collaborate with content teams, designers, and developers, and external agencies to optimize website content, structure, and performance for SEO
  • Stay updated on industry trends, algorithm changes, and best practices in SEO/GEO, personalization, and conversion rate optimization
  • Develop and maintain documentation for SEO strategies and recommendations for cross-functional from Braze Learning to Industry teams
  • Support regional markets EMEA, LATAM, APAC with local SEO/AEO strategy executed by an agency. Act as an advisor and consultant to bridge global and regional strategy.

CRO & Personalization 30%:

  • Develop and execute A/B testing experiments using VWO or Braze to optimize website elements, layouts, and messaging to drive conversion rates
  • Analyze website metrics, including traffic, engagement, and conversion rates, to identify areas for improvement and inform optimization strategies
  • Provide insights and recommendations to improve user experience, website performance, and conversion funnels
  • Design and deploy high-intent conversion flywheels that leverage 1st-party data and intent signals (6Sense/Demandbase) to drive website leads
  • Utilize personalization tools such as Braze to tailor website content and messaging based on user behavior and preferences
  • Collaborate with external partners and agencies to leverage additional expertise and resources for website growth initiatives

WHO YOU ARE

We’re looking for someone who:

  • Is analytical and data driven thinker. Can analyze data, identify opportunities to drive and measure growth
  • Is a problem solver. Asks thoughtful questions and identifies project roadblocks and has a “figure it out” attitude
  • Embraces curiosity. In the changing AI search landscape, you love embracing the unknown and researching updates and best practices to ensure our strategy is competitive and prioritizes the user experience
  • Takes direction and independently executes. You can problem solve while asking for guidance when needed
  • Is eager to learn in a fast paced company with competing priorities. Ready to expand their skill sets, and grow within the organization. Show up hungry to drive change
  • Can manage multiple projects at the same time. You’re excited to work on multiple things and prioritize your work by what drives business results AND what helps other teams
  • Excellence in verbal and written communication, and in working collaboratively with a variety of teams in a fast paced environment with competing priorities

Example Tools and Tech that you love:

  • AEO/GEO: Profound
  • SEO tools: SemRush, Ahrefs, Screaming Frog, keyword research/tracking tools
  • Personalization & CRO tools: Braze, VWO, Optimizely, DemandBase, 6Sense
  • Tracking/conversions: Google Analytics, Google Tag Manager, GSC
  • Experience with multi-touch attribution models a plus

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

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  • Dom
Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Business Systems Operations Specialist

São Paulo

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As a Business Systems Operations Specialist, you will be a crucial member of the Business Systems team. You will be responsible for managing the timely activation, provisioning, and deactivation/deprovisioning of our customers' Braze dashboard instances, as well as associated Braze products and services, and governing access to various features of the Braze platform. Your role ensures that our customers have the right tools and access to features to maximize their engagement strategies in a timely manner. Additional responsibilities may include analyzing customer data, playing a key role in the team’s day-to-day operations and initiatives, leading projects, and identifying process improvement opportunities.

Key responsibilities:

  • Customer Dashboard Management: activate and deactivate customer dashboard instances as per the requirements and ensure seamless transitions
  • Feature Access Governance: oversee and manage access to various features within the Braze platform, ensuring compliance with customer contracts and internal policies
  • Internal Operational Support: provide timely and effective support to internal stakeholders regarding platform access and feature availability, as well as other day-to-day operational support that may be required to drive value to both internal and external customers
  • Cross Team Alignment: work closely with our Product, Finance, Sales, Support Engineering, Customer Success, Services, and Engineering teams to ensure customer needs are met and platform configurations are optimized, aligned to customer contract start and end dates
  • Documentation Creation: maintain accurate records of customer instances and feature access, ensuring all changes are documented and auditable
  • Process Adherence and Improvement: identify opportunities for process improvements, automation, and efficiency, and contribute to the development of best practices for platform activation and feature access management
  • Training & Education: assist in training internal teams on platform access and feature management processes

WHO YOU ARE

Skills:

  • Customer centricity: possess a customer-centric mindset - ability to appreciate the criticality of timely and accurate provisioning and deprovisioning of customers
  • Attention to Detail: High level of accuracy in managing platform configurations and customer data. With a vigilance in ensuring compliance with customer contracts and internal policies
  • Communication: excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders clearly and concisely
  • Collaboration: ability to work effectively within a team and across departments, across different initiatives and incentives
  • Time Management: ability to manage multiple tasks and prioritize effectively
  • Operational Efficiency: strong organizational skills to handle various requests and platform configurations against competing urgencies and timeframes
  • Adaptability: flexibility to adapt to changing customer requirements and platform updates, with the ability to learn new tools and technologies quickly
  • Ethical Standards: commitment to maintaining high ethical standards in managing customer data and platform access. Ensuring compliance with company policies and industry regulations
  • Problem Solving: strong analytical skills to identify and resolve issues efficiently. Ability to think critically and provide innovative solutions to improve processes
  • Data Management: ability to maintain accurate records and documentation of customer instances and feature access while understanding data privacy and security best practices

Qualifications:

  • 3+ years of experience in a customer operations or support role, preferably within the SaaS or MarTech industry
  • Strong understanding of customer engagement platforms and their functionalities
  • Excellent problem-solving skills and attention to detail
  • Strong communication skills in English, both written and verbal
  • Ability to work independently and as part of a team
  • Proficiency in using CRM and customer support tools
  • Familiarity with the Braze platform is a huge plus

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

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  • Azerbaijan+994
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  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
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  • Botswana+267
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Audit Automation Engineer

USA Posted 1 day ago
Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Audit Automation Engineer

Bucharest

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Team Overview: The Internal Audit team is transforming its assurance capabilities to focus on continuous monitoring, auditing and predictive risk insights. We are a technical, forward-looking function responsible for designing and deploying automation, advanced analytics, and AI agents to provide continuous assurance and objective value across the business.

Responsibilities:

  • Design, build, and maintain full-stack web applications that deliver continuous auditing capabilities to internal stakeholders.
  • Develop, deploy, and maintain AI-enabled workflows and agents for evidence collection and anomaly surfacing, utilizing tools like Google AI Studio.
  • Write, test, and maintain robust scripts (Python, SQL) for data extraction, manipulation, automated control testing, and data quality validation across source systems.
  • Maintain and optimize existing continuous monitoring infrastructure built using Workiva Chains and Wdata for financial and operational controls.
  • Write clean, scalable code across the entire stack, primarily using TypeScript for the front end and Python for the back end.
  • Manage the deployment lifecycle for all automations, ensuring code integrity, establishing observability, and owning the CI/CD process via GitHub.
  • Develop APIs and connectors to source systems (e.g., ERP, HRIS) and design code-based control tests (Python, SQL).
  • Partner with auditors as a Technical SME to interpret control objectives and ensure automation accuracy.
  • Produce concise engineering documentation (readme/runbooks), not traditional audit workpapers
  • Strong written and verbal English language skills are essential.

WHO YOU ARE

You are a pragmatic, full-stack software engineer who is passionate about applying technical expertise to solve complex risk and compliance challenges. You thrive in an environment where your outputs are code, and you are eager to take ownership of both building and maintaining mission-critical tools.

Required Qualifications:

  • 3–5 years of experience building automation or data solutions in production (software engineering, data engineering, or internal tools).
  • Demonstrated experience in full-stack development using Angular, TypeScript, and Python.
  • Demonstrated experience deploying LLM-backed features and building/maintaining AI workflows.
  • Demonstrated experience with Git and GitHub for version control and implementing CI/CD pipelines.
  • Demonstrated experience maintaining and troubleshooting Workiva Chains and Wdata continuous monitoring pipelines.
  • Strong Python and SQL skills (performance-aware queries, modular code, unit tests).
  • Experience integrating REST/Graph APIs and working with JSON payloads at scale.

Preferred Qualifications (Nice-to-Haves):

  • Experience developing and deploying applications on Google Cloud Platform (GCP) (e.g., Cloud Run, CloudSQL, BigQuery).
  • Familiarity with SOX/ITGC concepts; ability to reason about audit evidence, completeness, and accuracy.
  • Security/IAM Basics: practical experience with least-privilege, service accounts, and data protection concepts.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

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  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
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  • Iran+98
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  • Ireland+353
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  • Jamaica+1
  • Japan+81
  • Jer

$129600 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Software Engineer I, Full-stack

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

  • Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product
  • Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components
  • Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web
  • Influence Braze’s product strategy and roadmap
  • Support teams implementing Braze for customers to ensure their success
  • Tech stack:
  • Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3
  • Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)
  • We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development

WHO YOU ARE

  • Exceptional coder: you write clean code and you care about good design and development best practices
  • Tinkerer: you regularly explore and learn new technologies and methods
  • Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
  • Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
  • Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
  • Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

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*

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244 results found

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  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
  • Jamaica+1
  • Japan+81
  • Jersey+44
  • Jordan+962
  • Kazakhstan+7
  • Kenya+254
  • Kiribati+686
  • Kosovo+383
  • Kuwait+965
  • Kyrgyzstan+996
  • Laos+856
  • Latvia+371
  • Lebanon+961
  • Lesotho+266
  • Liberia+231
  • Libya+218
  • Liechtenstein+423
  • Lithuania+370
  • Luxembourg+352
  • Macao SAR China+853
  • Madagascar+261
  • Malawi+265
  • Malaysia+60
  • Maldives+960
  • Mali+223
  • Malta+356
  • Marshall Islands+692
  • Martinique+596
  • Mauritania+222
  • Mauritius+230
  • Mayotte+262
  • Mexico+52
  • Micronesia+691
  • Moldova+373
  • Monaco+377
  • Mongolia+976
  • Montenegro+382
  • Montserrat+1
  • Morocco+212
  • Mozambique+258
  • Myanmar (Burma)+95
  • Namibia+264
  • Nauru+674
  • Nepal+977
  • Netherlands+31
  • New Caledonia+687
  • New Zealand+64
  • Nicaragua+505
  • Niger+227
  • Nigeria+234
  • Niue+683
  • Norfolk Island+672
  • North Korea+850
  • North Macedonia+

$129600 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Software Engineer I, Full-stack

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

  • Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product
  • Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components
  • Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web
  • Influence Braze’s product strategy and roadmap
  • Support teams implementing Braze for customers to ensure their success
  • Tech stack:
  • Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3
  • Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)
  • We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development

WHO YOU ARE

  • Exceptional coder: you write clean code and you care about good design and development best practices
  • Tinkerer: you regularly explore and learn new technologies and methods
  • Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
  • Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
  • Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
  • Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
  • Jamaica+1
  • Japan+81
  • Jersey+44
  • Jordan+962
  • Kazakhstan+7
  • Kenya+254
  • Kiribati+686
  • Kosovo+383
  • Kuwait+965
  • Kyrgyzstan+996
  • Laos+856
  • Latvia+371
  • Lebanon+961
  • Lesotho+266
  • Liberia+231
  • Libya+218
  • Liechtenstein+423
  • Lithuania+370
  • Luxembourg+352
  • Macao SAR China+853
  • Madagascar+261
  • Malawi+265
  • Malaysia+60
  • Maldives+960
  • Mali+223
  • Malta+356
  • Marshall Islands+692
  • Martinique+596
  • Mauritania+222
  • Mauritius+230
  • Mayotte+262
  • Mexico+52
  • Micronesia+691
  • Moldova+373
  • Monaco+377
  • Mongolia+976
  • Montenegro+382
  • Montserrat+1
  • Morocco+212
  • Mozambique+258
  • Myanmar (Burma)+95
  • Namibia+264
  • Nauru+674
  • Nepal+977
  • Netherlands+31
  • New Caledonia+687
  • New Zealand+64
  • Nicaragua+505
  • Niger+227
  • Nigeria+234
  • Niue+683
  • Norfolk Island+672
  • North Korea+850
  • North Macedonia+389
    *

$129600 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Software Engineer I, Full-stack

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

  • Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product
  • Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components
  • Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web
  • Influence Braze’s product strategy and roadmap
  • Support teams implementing Braze for customers to ensure their success
  • Tech stack:
  • Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3
  • Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)
  • We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development

WHO YOU ARE

  • Exceptional coder: you write clean code and you care about good design and development best practices
  • Tinkerer: you regularly explore and learn new technologies and methods
  • Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
  • Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
  • Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
  • Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
  • Jamaica+1
  • Japan+81
  • Jersey+44
  • Jordan+962
  • Kazakhstan+7
  • Kenya+254
  • Kiribati+686
  • Kosovo+383
  • Kuwait+965
  • Kyrgyzstan+996
  • Laos+856
  • Latvia+371
  • Lebanon+961
  • Lesotho+266
  • Liberia+231
  • Libya+218
  • Liechtenstein+423
  • Lithuania+370
  • Luxembourg+352
  • Macao SAR China+853
  • Madagascar+261
  • Malawi+265
  • Malaysia+60
  • Maldives+960
  • Mali+223
  • Malta+356
  • Marshall Islands+692
  • Martinique+596
  • Mauritania+222
  • Mauritius+230
  • Mayotte+262
  • Mexico+52
  • Micronesia+691
  • Moldova+373
  • Monaco+377
  • Mongolia+976
  • Montenegro+382
  • Montserrat+1
  • Morocco+212
  • Mozambique+258
  • Myanmar (Burma)+95
  • Namibia+264
  • Nauru+674
  • Nepal+977
  • Netherlands+31
  • New Caledonia+687
  • New Zealand+64
  • Nicaragua+505
  • Niger+227
  • Nigeria+234
  • Niue+683
  • Norfolk Island+672
  • North Korea+850
  • North Macedonia+389
  • N

$129600 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Software Engineer I, Full-stack

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

  • Use robust software engineering best practices to design, implement, and improve modular components in a cutting-edge product
  • Collaborate closely with other teams (e.g., UI/UX, Product, Research, Implementation) to create scalable and dynamic Braze product components
  • Apply your extensive knowledge of TypeScript, JavaScript and their ecosystem to build a clean, reliable, and extensible user interface for the web
  • Influence Braze’s product strategy and roadmap
  • Support teams implementing Braze for customers to ensure their success
  • Tech stack:
  • Web: TypeScript, JavaScript, Vue.js (v3) and its ecosystem (VueCLI with webpack), Node.js, Strapi, PostgreSQL, HTML5, CSS3
  • Data Science/ML Pipeline: Python (Pandas, TF, Fast API, Great Expectations), SQL (not required for this role although some experience with Python would be helpful)
  • We write well-tested, type-hinted, documented, modular code and use pre-commit hooks, CI/CD, and issue tracking for development

WHO YOU ARE

  • Exceptional coder: you write clean code and you care about good design and development best practices
  • Tinkerer: you regularly explore and learn new technologies and methods
  • Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
  • Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
  • Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
  • Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

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  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
  • Jamaica+1
  • Japan+81
  • Jersey+44
  • Jordan+962
  • Kazakhstan+7
  • Kenya+254
  • Kiribati+686
  • Kosovo+383
  • Kuwait+965
  • Kyrgyzstan+996
  • Laos+856
  • Latvia+371
  • Lebanon+961
  • Lesotho+266
  • Liberia+231
  • Libya+218
  • Liechtenstein+423
  • Lithuania+370
  • Luxembourg+352
  • Macao SAR China+853
  • Madagascar+261
  • Malawi+265
  • Malaysia+60
  • Maldives+960
  • Mali+223
  • Malta+356
  • Marshall Islands+692
  • Martinique+596
  • Mauritania+222
  • Mauritius+230
  • Mayotte+262
  • Mexico+52
  • Micronesia+691
  • Moldova+373
  • Monaco+377
  • Mongolia+976
  • Montenegro+382
  • Montserrat+1
  • Morocco+212
  • Mozambique+258
  • Myanmar (Burma)+95
  • Namibia+264
  • Nauru+674
  • Nepal+977
  • Netherlands+31
  • New Caledonia+687
  • New Zealand+64
  • Nicaragua+505
  • Niger+227
  • Nigeria+234
  • Niue+683
  • Norfolk Island+672
  • North Korea+850
  • North Macedonia+
Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Software Engineer I, Full-stack

São Paulo

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

We are looking for a Senior Software Engineer to join our Cloud Data Ingestion & Transformation (CDIT) team. This team is vital to Braze's growth, owning multiple systems that enable customers to quickly and successfully integrate their data with our platform. CDIT focuses on two main product areas. The primary one is Braze’s Cloud Data Ingestion, which allows customers to seamlessly leverage the data in their cloud warehouse in Braze. Our system processes trillions of data points annually and integrates with an ever-growing variety of Braze features. We also own Data Transformation, a platform for customizing the flow of data from external sources into Braze. By increasing the comprehensiveness and ease of use of these systems, the engineer who joins us will have a direct and meaningful impact on our customers' success and the company's growth.

WHO YOU ARE

  • 6+ years of full-stack development experience, with a strong focus on building scalable web applications. While our primary focus is on the back-end, we own our features end-to-end and regularly deliver front-end experiences
  • Experienced technical leader with a track record of driving architectural decisions and contributing to technical strategy
  • Strong understanding of design, data structures, and algorithms
  • A self-starter with great communication and organizational skills who has worked in an agile team environment before
  • Willingness to learn the technologies required to deliver what customers need
  • Bonus points:
  • Professional experience building software at scale, handling high volumes of data and traffic
  • Experienced building automated data pipeline, asynchronous processing, or ETL applications using tools like Kafka, Airflow, Sidekiq, SQS, and RabbitMQ
  • Professional experience with Ruby on Rails, Python/Django, React, Snowflake, microservice architecture, and distributed systems
  • Familiarity with modern data warehousing, BI, and analytics
  • Experience with agile processes
  • A passion for incrementally delivering high-quality software which delights customers

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
  • Jamaica+1
  • Japan+81
  • Jersey+44
  • Jordan+962
  • Kazakhstan+7
  • Kenya+254
  • Kiribati+686
  • Kosovo+383
  • Kuwait+965
  • Kyrgyzstan+996
  • Laos+856
  • Latvia+371
  • Lebanon+961
  • Lesotho+266
  • Liberia+231
  • Libya+218
  • Liechtenstein+423
  • Lithuania+370
  • Luxembourg+352
  • Macao SAR China+853
  • Madagascar+261
  • Malawi+265
  • Malaysia+60
  • Maldives+960
  • Mali+223
  • Malta+356
  • Marshall Islands+692
  • Martinique+596
  • Mauritania+222
  • Mauritius+230
  • Mayotte+262
  • Mexico+52
  • Micronesia+691
  • Moldova+373
  • Monaco+377
  • Mongolia+976
  • Montenegro+382
  • Montserrat+1
  • Morocco+212
  • Mozambique+258
  • Myanmar (Burma)+95
  • Namibia+264
  • Nauru+674
  • Nepal+977
  • Netherlands+31
  • New Caledonia+687
  • New Zealand+64
  • Nicaragua+505
  • Niger+227
  • Nigeria+234
  • Niue+683
  • Norfolk Island+672
  • North Korea+850
  • North Macedonia+389
  • Northern Mariana Islands+1
  • Norway+47
  • Oman+968
  • Pakistan+92
  • Palau+680
  • Palestinian Territories+970
  • Panama+507
  • Papua New Guinea+675
  • Paraguay+595
  • Peru+51
  • Philippines+63
Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Software Engineer I, Decisioning Studio

São Paulo

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Do you enjoy working on complex data-intensive products? Come join our quickly growing Engineering team to help design, improve and scale Braze's self-learning (reinforcement learning) AI platform.

Key job responsibilities:

  • Use robust software engineering best practices to design, implement, and improve modular components in Decisioning Studio: a reinforcement learning-based marketing personalization product.
  • Work closely with other teams (e.g., UI/UX, Product, Applied Science, Implementation) to create scalable and robust product components
  • Apply your extensive knowledge of TypeScript, React, and their ecosystem to build a clean, reliable, and extensible user interface for the web
  • Influence Braze’s product strategy and roadmap
  • Support teams implementing Decisioning Studio for customers to ensure their success

WHO YOU ARE

  • Exceptional coder: you write clean code and you care about good design and development best practices
  • Tinkerer: you regularly explore and learn new technologies and methods
  • Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
  • Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
  • Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
  • Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
  • Jamaica+1
  • Japan+81
  • Jersey+44
  • Jordan+962
  • Kazakhstan+7
  • Kenya+254
  • Kiribati+686
  • Kosovo+383
  • Kuwait+965
  • Kyrgyzstan+996
  • Laos+856
  • Latvia+371
  • Lebanon+961
  • Lesotho+266
  • Liberia+231
  • Libya+218
  • Liechtenstein+423
  • Lithuania+370
  • Luxembourg+352
  • Macao SAR China+853
  • Madagascar+261
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  • Malaysia+60
  • Maldives+960
  • Mali+223
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  • Martinique+596
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  • Monaco+377
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  • Montenegro+382
  • Montserrat+1
  • Morocco+212
  • Mozambique+258
  • Myanmar (Burma)+95
  • Namibia+264
  • Nauru+674
  • Nepal+977
  • Netherlands+31
  • New Caledonia+687
  • New Zealand+64
  • Nicaragua+505
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  • Norfolk Island+672
  • North Korea+850
  • North Macedonia+389
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  • Norway+47
  • Oman+968
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  • Palau+680
  • Palestinian Territories+970
  • Panama+507
  • Papua New Guinea+675
  • Paraguay+595
  • Peru+51
  • Philippines+63
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  • Portugal+351
  • Puerto Rico+1
  • Qatar+974
  • Réunion+262
  • Romania+40
  • Russia+7
  • Rwanda+250
  • Samoa+685
  • San Marino+378
  • São Tomé & Príncipe+239
  • Saudi Arabia+966
  • Senegal+221
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  • Seychelles+248
  • Sierra Leone+232
  • Singapore+65
  • Sint Maarten+1
  • Slovakia+421
  • Slovenia+386
  • Solomon Islands+677
  • Somalia+252
  • South Africa+27
  • South Korea+82
  • South Sudan+211
  • Spain+34
  • Sri Lanka+94
  • St. Barthélemy+590
  • St. Helena+290
  • St. Kitts & Nevis+1
  • St. Lucia+1
  • St. Martin+590
  • St. Pierre & Miquelon+508
  • St. Vincent

$156364 - $279957

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Site Reliability Engineer II

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Site Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs blend sensible system administrators and software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems–whether it be networking, the Linux kernel, or some more specific interest in scaling–algorithms or distributed systems.

Our team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Senior Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.

Main responsibilities:

  • Partner with Braze’s engineering teams on:

  • Architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner

  • Debugging reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms
  • Make monitoring and alerting alerts on symptoms and not on outages
  • Ensure that Braze meets our strict enterprise-grade SLAs with customers

  • Develop Braze’s internal platform infrastructure:

  • Create Infrastructure as code using Chef, Terraform, and Kubernetes

  • Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc
  • Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams

  • Manage incidents:

  • Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers

  • Use your on-call shift to prevent incidents from ever happening
  • Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc

WHO ARE YOU

  • 5+ years of experience as a Software, DevOps, or Site Reliability Engineer
  • You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations
  • Have an urge to collaborate, document, and deliver quickly

  • Collaborating across the global remote teams, often working asynchronously

  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers - even internal ones

  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it

  • Have a desire to solve everyday challenges facing software engineers and automate their toil away
  • Have an excellent ability to manage multiple tasks and expectations at once
  • Know your way around Linux and Unix Shell.
  • Have strong programming skills - Ruby and/or Go preferred
  • Have experience with Docker, Kubernetes, Terraform, or similar IaC technologies
  • Have experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

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Autofill with MyGreenhouse

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Last Name*

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Country*

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244 results found

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  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
    *

$156364 - $279957

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Site Reliability Engineer II

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Site Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs blend sensible system administrators and software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems–whether it be networking, the Linux kernel, or some more specific interest in scaling–algorithms or distributed systems.

Our team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Senior Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.

Main responsibilities:

  • Partner with Braze’s engineering teams on:

  • Architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner

  • Debugging reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms
  • Make monitoring and alerting alerts on symptoms and not on outages
  • Ensure that Braze meets our strict enterprise-grade SLAs with customers

  • Develop Braze’s internal platform infrastructure:

  • Create Infrastructure as code using Chef, Terraform, and Kubernetes

  • Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc
  • Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams

  • Manage incidents:

  • Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers

  • Use your on-call shift to prevent incidents from ever happening
  • Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc

WHO ARE YOU

  • 5+ years of experience as a Software, DevOps, or Site Reliability Engineer
  • You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations
  • Have an urge to collaborate, document, and deliver quickly

  • Collaborating across the global remote teams, often working asynchronously

  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers - even internal ones

  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it

  • Have a desire to solve everyday challenges facing software engineers and automate their toil away
  • Have an excellent ability to manage multiple tasks and expectations at once
  • Know your way around Linux and Unix Shell.
  • Have strong programming skills - Ruby and/or Go preferred
  • Have experience with Docker, Kubernetes, Terraform, or similar IaC technologies
  • Have experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Carib

$156364 - $279957

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Site Reliability Engineer II

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Site Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs blend sensible system administrators and software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems–whether it be networking, the Linux kernel, or some more specific interest in scaling–algorithms or distributed systems.

Our team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Senior Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.

Main responsibilities:

  • Partner with Braze’s engineering teams on:

  • Architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner

  • Debugging reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms
  • Make monitoring and alerting alerts on symptoms and not on outages
  • Ensure that Braze meets our strict enterprise-grade SLAs with customers

  • Develop Braze’s internal platform infrastructure:

  • Create Infrastructure as code using Chef, Terraform, and Kubernetes

  • Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc
  • Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams

  • Manage incidents:

  • Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers

  • Use your on-call shift to prevent incidents from ever happening
  • Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc

WHO ARE YOU

  • 5+ years of experience as a Software, DevOps, or Site Reliability Engineer
  • You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations
  • Have an urge to collaborate, document, and deliver quickly

  • Collaborating across the global remote teams, often working asynchronously

  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers - even internal ones

  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it

  • Have a desire to solve everyday challenges facing software engineers and automate their toil away
  • Have an excellent ability to manage multiple tasks and expectations at once
  • Know your way around Linux and Unix Shell.
  • Have strong programming skills - Ruby and/or Go preferred
  • Have experience with Docker, Kubernetes, Terraform, or similar IaC technologies
  • Have experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribb

$156364 - $279957

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Site Reliability Engineer II

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Site Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs blend sensible system administrators and software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems–whether it be networking, the Linux kernel, or some more specific interest in scaling–algorithms or distributed systems.

Our team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Senior Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.

Main responsibilities:

  • Partner with Braze’s engineering teams on:

  • Architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner

  • Debugging reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms
  • Make monitoring and alerting alerts on symptoms and not on outages
  • Ensure that Braze meets our strict enterprise-grade SLAs with customers

  • Develop Braze’s internal platform infrastructure:

  • Create Infrastructure as code using Chef, Terraform, and Kubernetes

  • Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc
  • Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams

  • Manage incidents:

  • Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers

  • Use your on-call shift to prevent incidents from ever happening
  • Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc

WHO ARE YOU

  • 5+ years of experience as a Software, DevOps, or Site Reliability Engineer
  • You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations
  • Have an urge to collaborate, document, and deliver quickly

  • Collaborating across the global remote teams, often working asynchronously

  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers - even internal ones

  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it

  • Have a desire to solve everyday challenges facing software engineers and automate their toil away
  • Have an excellent ability to manage multiple tasks and expectations at once
  • Know your way around Linux and Unix Shell.
  • Have strong programming skills - Ruby and/or Go preferred
  • Have experience with Docker, Kubernetes, Terraform, or similar IaC technologies
  • Have experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

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244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
    *

$129600 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Site Reliability Engineer, Currents

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

We're looking for a Senior Site Reliability Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time.

You’ll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your experience, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system. As a Senior Site Reliability Engineer, you will specifically focus on the observability, scalability, and reliability strategy aspects of every project.

Specific examples of what this translates to:

  • Solve live performance and reliability issues and prevent their recurrence
  • Write and review code, educating engineers and building a culture of reliability
  • Practice sustainable incident response and blameless postmortems
  • Define and enable standards for monitoring, reliability, and performance
  • Bridge the gap between infrastructure and platform engineering teams
  • Support and improve services by planning for scale and reliability
  • Guide junior engineers in SRE best practices, software engineering, and agile project leadership

WHO YOU ARE

  • Bachelor’s in Computer Science, Software Engineering, or a related STEM field
  • Five (5) years of experience in any role/occupation/position involving software engineering or site reliability engineering
  • Experience must include:

  • Using distributed systems to deploy and monitor live applications such as Kubernetes or Docker Swarm

  • Working with alerting software (Sentry, Datadog, and/or PagerDuty)
  • Utilizing programming languages (Java, Kotlin, and/or Ruby) to understand and contribute to the codebase
  • Storing data in relational and non-relational databases such as Postgres and MongoDb
  • Data streaming or queuing systems to build data pipelines with technologies like Kafka, Sidekiq or SQS and SNS
  • Leveraging continuous integration tools such as Jenkins or Buildkite
  • Collaborating with engineers through pull requests and code reviews in version control software such as GitHub or GitLab

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
  • Jamaica+1
  • Japan+81
  • Jersey+44
  • Jordan+962
  • Kazakhstan+7
  • Kenya+254
  • Kiribati+686
  • Kosovo+383
  • Kuwait+9

$129600 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Site Reliability Engineer, Currents

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

We're looking for a Senior Site Reliability Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time.

You’ll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your experience, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system. As a Senior Site Reliability Engineer, you will specifically focus on the observability, scalability, and reliability strategy aspects of every project.

Specific examples of what this translates to:

  • Solve live performance and reliability issues and prevent their recurrence
  • Write and review code, educating engineers and building a culture of reliability
  • Practice sustainable incident response and blameless postmortems
  • Define and enable standards for monitoring, reliability, and performance
  • Bridge the gap between infrastructure and platform engineering teams
  • Support and improve services by planning for scale and reliability
  • Guide junior engineers in SRE best practices, software engineering, and agile project leadership

WHO YOU ARE

  • Bachelor’s in Computer Science, Software Engineering, or a related STEM field
  • Five (5) years of experience in any role/occupation/position involving software engineering or site reliability engineering
  • Experience must include:

  • Using distributed systems to deploy and monitor live applications such as Kubernetes or Docker Swarm

  • Working with alerting software (Sentry, Datadog, and/or PagerDuty)
  • Utilizing programming languages (Java, Kotlin, and/or Ruby) to understand and contribute to the codebase
  • Storing data in relational and non-relational databases such as Postgres and MongoDb
  • Data streaming or queuing systems to build data pipelines with technologies like Kafka, Sidekiq or SQS and SNS
  • Leveraging continuous integration tools such as Jenkins or Buildkite
  • Collaborating with engineers through pull requests and code reviews in version control software such as GitHub or GitLab

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
  • Jamaica+1
  • Japan+81
  • Jersey+44
  • Jordan+962
  • Kazakhstan+7
  • Kenya+254
  • Kiribati+686
  • Kosovo+383
  • Kuwait+965
  • Ky

$129600 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Site Reliability Engineer, Currents

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

We're looking for a Senior Site Reliability Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time.

You’ll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your experience, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system. As a Senior Site Reliability Engineer, you will specifically focus on the observability, scalability, and reliability strategy aspects of every project.

Specific examples of what this translates to:

  • Solve live performance and reliability issues and prevent their recurrence
  • Write and review code, educating engineers and building a culture of reliability
  • Practice sustainable incident response and blameless postmortems
  • Define and enable standards for monitoring, reliability, and performance
  • Bridge the gap between infrastructure and platform engineering teams
  • Support and improve services by planning for scale and reliability
  • Guide junior engineers in SRE best practices, software engineering, and agile project leadership

WHO YOU ARE

  • Bachelor’s in Computer Science, Software Engineering, or a related STEM field
  • Five (5) years of experience in any role/occupation/position involving software engineering or site reliability engineering
  • Experience must include:

  • Using distributed systems to deploy and monitor live applications such as Kubernetes or Docker Swarm

  • Working with alerting software (Sentry, Datadog, and/or PagerDuty)
  • Utilizing programming languages (Java, Kotlin, and/or Ruby) to understand and contribute to the codebase
  • Storing data in relational and non-relational databases such as Postgres and MongoDb
  • Data streaming or queuing systems to build data pipelines with technologies like Kafka, Sidekiq or SQS and SNS
  • Leveraging continuous integration tools such as Jenkins or Buildkite
  • Collaborating with engineers through pull requests and code reviews in version control software such as GitHub or GitLab

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $129,600 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

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$128842 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Platform Software Engineer I

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Platform Software Engineers (PSWEs) design and build the distributed systems that power Braze's massive-scale background processing platform. We own Sidekiq at Braze—processing more than a trillion jobs daily across Kubernetes clusters worldwide. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.

Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.

Main responsibilities:

  • Develop Braze’s embedded frameworks that enable large-scale distributed processing

  • Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale

  • Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform
  • Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
  • Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity
  • Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems

  • Manage incidents:

  • Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers

  • Use your on-call shift to prevent incidents from ever happening
  • Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.

WHO YOU ARE

  • 5+ years of distributed systems development or platform/infrastructure experience
  • You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
  • Have an urge to collaborate, document, and deliver quickly
  • Collaborating across the global remote teams, often working asynchronously
  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers–even internal ones
  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
  • Have a desire to solve everyday challenges facing software engineers and automate their toil away
  • Have an excellent ability to manage multiple tasks and expectations at once
  • Experienced in working on large-scale API-driven systems
  • Experienced in application and systems observability
  • Experience with distributed systems, message queues, or background job processing, with a strong focus on Sidekiq
  • Strong Ruby and Rails experience, with Go experience being helpful (our primary languages)
  • Interest in reliability engineering—failure modes, retry semantics, idempotency

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
    *

$128842 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Platform Software Engineer I

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Platform Software Engineers (PSWEs) design and build the distributed systems that power Braze's massive-scale background processing platform. We own Sidekiq at Braze—processing more than a trillion jobs daily across Kubernetes clusters worldwide. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.

Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.

Main responsibilities:

  • Develop Braze’s embedded frameworks that enable large-scale distributed processing

  • Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale

  • Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform
  • Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
  • Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity
  • Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems

  • Manage incidents:

  • Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers

  • Use your on-call shift to prevent incidents from ever happening
  • Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.

WHO YOU ARE

  • 5+ years of distributed systems development or platform/infrastructure experience
  • You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
  • Have an urge to collaborate, document, and deliver quickly
  • Collaborating across the global remote teams, often working asynchronously
  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers–even internal ones
  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
  • Have a desire to solve everyday challenges facing software engineers and automate their toil away
  • Have an excellent ability to manage multiple tasks and expectations at once
  • Experienced in working on large-scale API-driven systems
  • Experienced in application and systems observability
  • Experience with distributed systems, message queues, or background job processing, with a strong focus on Sidekiq
  • Strong Ruby and Rails experience, with Go experience being helpful (our primary languages)
  • Interest in reliability engineering—failure modes, retry semantics, idempotency

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Domini

$128842 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Platform Software Engineer I

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Platform Software Engineers (PSWEs) design and build the distributed systems that power Braze's massive-scale background processing platform. We own Sidekiq at Braze—processing more than a trillion jobs daily across Kubernetes clusters worldwide. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.

Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.

Main responsibilities:

  • Develop Braze’s embedded frameworks that enable large-scale distributed processing

  • Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale

  • Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform
  • Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
  • Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity
  • Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems

  • Manage incidents:

  • Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers

  • Use your on-call shift to prevent incidents from ever happening
  • Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.

WHO YOU ARE

  • 5+ years of distributed systems development or platform/infrastructure experience
  • You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
  • Have an urge to collaborate, document, and deliver quickly
  • Collaborating across the global remote teams, often working asynchronously
  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers–even internal ones
  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
  • Have a desire to solve everyday challenges facing software engineers and automate their toil away
  • Have an excellent ability to manage multiple tasks and expectations at once
  • Experienced in working on large-scale API-driven systems
  • Experienced in application and systems observability
  • Experience with distributed systems, message queues, or background job processing, with a strong focus on Sidekiq
  • Strong Ruby and Rails experience, with Go experience being helpful (our primary languages)
  • Interest in reliability engineering—failure modes, retry semantics, idempotency

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

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244 results found

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  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominic

$128842 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Platform Software Engineer I

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Platform Software Engineers (PSWEs) design and build the distributed systems that power Braze's massive-scale background processing platform. We own Sidekiq at Braze—processing more than a trillion jobs daily across Kubernetes clusters worldwide. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.

Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.

Main responsibilities:

  • Develop Braze’s embedded frameworks that enable large-scale distributed processing

  • Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale

  • Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform
  • Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
  • Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity
  • Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems

  • Manage incidents:

  • Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers

  • Use your on-call shift to prevent incidents from ever happening
  • Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.

WHO YOU ARE

  • 5+ years of distributed systems development or platform/infrastructure experience
  • You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
  • Have an urge to collaborate, document, and deliver quickly
  • Collaborating across the global remote teams, often working asynchronously
  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers–even internal ones
  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
  • Have a desire to solve everyday challenges facing software engineers and automate their toil away
  • Have an excellent ability to manage multiple tasks and expectations at once
  • Experienced in working on large-scale API-driven systems
  • Experienced in application and systems observability
  • Experience with distributed systems, message queues, or background job processing, with a strong focus on Sidekiq
  • Strong Ruby and Rails experience, with Go experience being helpful (our primary languages)
  • Interest in reliability engineering—failure modes, retry semantics, idempotency

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

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Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
    *

Senior Engineering Manager

USA Posted 1 day ago

$153000 - $270300

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Engineering Manager

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale—each month, tens of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020).

The Canvas Logic and Execution (CLX) team manages the full platform lifecycle of Canvas, our flagship product for marketing automation workflows. As a mission-critical, high-scale, and high-performance system, Canvas processes billions of asynchronous jobs and operates on global infrastructure spanning multiple cloud providers.

We are seeking an experienced and dynamic Engineering Manager to spearhead the CLX team. This role is crucial for continually refining our platform based on user feedback and strategically expanding its capabilities to support increasingly complex and personalized real-time workflows at massive scale.

As the Engineering Manager, you will establish and maintain best-in-class systems by contributing to the architecture, development, and optimization of our product. You will drive your team's success by defining efficient processes, fostering engineers’ professional growth, and collaborating closely with the Product Manager and Designer to align team efforts with core product objectives.

WHO YOU ARE

  • 5+ years of relevant experience as a manager with a strong track record of success
  • Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence
  • Proven track record of architecting and driving significant technical initiatives for large-scale platforms
  • Calm, patient, considerate, compassionate, supportive, and inspiring leader
  • A self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once
  • Experience with agile processes and tools
  • Bonus Qualifications:
  • Experience with distributed systems, MongoDB, Redis, Datadog, Kubernetes, React, Ruby, Ruby on Rails

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $270,300/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
    *

Senior Engineering Manager

USA Posted 1 day ago

$153000 - $270300

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Engineering Manager

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale—each month, tens of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020).

The Canvas Logic and Execution (CLX) team manages the full platform lifecycle of Canvas, our flagship product for marketing automation workflows. As a mission-critical, high-scale, and high-performance system, Canvas processes billions of asynchronous jobs and operates on global infrastructure spanning multiple cloud providers.

We are seeking an experienced and dynamic Engineering Manager to spearhead the CLX team. This role is crucial for continually refining our platform based on user feedback and strategically expanding its capabilities to support increasingly complex and personalized real-time workflows at massive scale.

As the Engineering Manager, you will establish and maintain best-in-class systems by contributing to the architecture, development, and optimization of our product. You will drive your team's success by defining efficient processes, fostering engineers’ professional growth, and collaborating closely with the Product Manager and Designer to align team efforts with core product objectives.

WHO YOU ARE

  • 5+ years of relevant experience as a manager with a strong track record of success
  • Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence
  • Proven track record of architecting and driving significant technical initiatives for large-scale platforms
  • Calm, patient, considerate, compassionate, supportive, and inspiring leader
  • A self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once
  • Experience with agile processes and tools
  • Bonus Qualifications:
  • Experience with distributed systems, MongoDB, Redis, Datadog, Kubernetes, React, Ruby, Ruby on Rails

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $270,300/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

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244 results found

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  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
  • Jamaica

Senior Engineering Manager

USA Posted 1 day ago

$153000 - $270300

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Engineering Manager

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale—each month, tens of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020).

The Canvas Logic and Execution (CLX) team manages the full platform lifecycle of Canvas, our flagship product for marketing automation workflows. As a mission-critical, high-scale, and high-performance system, Canvas processes billions of asynchronous jobs and operates on global infrastructure spanning multiple cloud providers.

We are seeking an experienced and dynamic Engineering Manager to spearhead the CLX team. This role is crucial for continually refining our platform based on user feedback and strategically expanding its capabilities to support increasingly complex and personalized real-time workflows at massive scale.

As the Engineering Manager, you will establish and maintain best-in-class systems by contributing to the architecture, development, and optimization of our product. You will drive your team's success by defining efficient processes, fostering engineers’ professional growth, and collaborating closely with the Product Manager and Designer to align team efforts with core product objectives.

WHO YOU ARE

  • 5+ years of relevant experience as a manager with a strong track record of success
  • Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence
  • Proven track record of architecting and driving significant technical initiatives for large-scale platforms
  • Calm, patient, considerate, compassionate, supportive, and inspiring leader
  • A self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once
  • Experience with agile processes and tools
  • Bonus Qualifications:
  • Experience with distributed systems, MongoDB, Redis, Datadog, Kubernetes, React, Ruby, Ruby on Rails

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $270,300/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
  • Jamaic

Senior Engineering Manager

USA Posted 1 day ago

$153000 - $270300

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Engineering Manager

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale—each month, tens of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020).

The Canvas Logic and Execution (CLX) team manages the full platform lifecycle of Canvas, our flagship product for marketing automation workflows. As a mission-critical, high-scale, and high-performance system, Canvas processes billions of asynchronous jobs and operates on global infrastructure spanning multiple cloud providers.

We are seeking an experienced and dynamic Engineering Manager to spearhead the CLX team. This role is crucial for continually refining our platform based on user feedback and strategically expanding its capabilities to support increasingly complex and personalized real-time workflows at massive scale.

As the Engineering Manager, you will establish and maintain best-in-class systems by contributing to the architecture, development, and optimization of our product. You will drive your team's success by defining efficient processes, fostering engineers’ professional growth, and collaborating closely with the Product Manager and Designer to align team efforts with core product objectives.

WHO YOU ARE

  • 5+ years of relevant experience as a manager with a strong track record of success
  • Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence
  • Proven track record of architecting and driving significant technical initiatives for large-scale platforms
  • Calm, patient, considerate, compassionate, supportive, and inspiring leader
  • A self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once
  • Experience with agile processes and tools
  • Bonus Qualifications:
  • Experience with distributed systems, MongoDB, Redis, Datadog, Kubernetes, React, Ruby, Ruby on Rails

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $270,300/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
    *

Senior Cloud Security Engineer

USA Posted 1 day ago

$128842 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Cloud Security Engineer

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Braze is seeking a Senior Cloud Security Engineer to join our existing Security Engineering function. Braze is a modern, cloud-first SaaS company operating entirely on cloud-native infrastructure with large-scale, distributed systems across AWS, GCP, and self-managed Kubernetes environments. We are looking for an engineer with deep cloud security expertise who can partner with DevOps, Infrastructure, and Product Engineering teams to strengthen our cloud posture, secure our platforms, and help drive the future of Cloud Security at Braze.

As a Senior Cloud Security Engineer at Braze, you will work on a diverse set of initiatives, including:

  • Working closely with Infrastructure, SRE, and Product Engineering to design secure cloud architectures and develop practical, scalable security controls for new and existing services
  • Implementing and improving end-to-end cloud security controls across AWS, GCP, Kubernetes, CI/CD pipelines, and self-managed systems
  • Leading and improving our existing vulnerability management workflow for cloud assets, including scanning, triage, prioritization, and remediation with tools like Tenable and native CSP capabilities
  • Managing and optimizing security tooling such as CrowdStrike (EDR/CSPM/IR), cloud-native security services, and SIEM detection rules (with the help of our existing SIEM Management function)
  • Performing threat modeling for new cloud technologies and patterns adopted across engineering
  • Contributing directly to incident response, cloud forensics, and run-time security investigations
  • Securing and supporting Infrastructure-as-Code deployments, with ownership over the design and hardening of IaC and CI/CD automation pipelines
  • Developing automation using Python and SOAR platforms to improve detection, response, and remediation workflows
  • Enhancing cloud logging, alerting, monitoring, and operational visibility across AWS and GCP
  • Continually assessing cloud security posture and identifying opportunities to reduce risk, harden environments, and adopt best-in-class cloud security practices

WHO YOU ARE

You are someone who can translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into clear guidance for engineers and product teams. You bring deep hands-on experience securing large-scale cloud platforms—especially AWS - and understand how to balance strong security controls with operational realities. You stay current with cloud security trends, tools, standards, and threat landscapes, and you have a track record of improving real-world cloud security in production environments.

A good candidate will have:

  • 5+ years of experience working in Cloud Security, Infrastructure Security, or DevSecOps in a product-focused company
  • Demonstrable, expert level skills in modern enterprise networking
  • Expert-level knowledge of AWS security, including IAM, control plane security, network controls, logging, monitoring, and cloud-native security services
  • Strong understanding of GCP security, with Azure familiarity as a plus
  • Significant experience with self-managed Kubernetes/K8’s
  • Hands-on experience with CrowdStrike, Tenable, and native cloud CSPM/CWPP tooling
  • Proven track record as an incident responder in cloud environments
  • Strong understanding of run-time security, CSPM concepts, cloud forensics, and vulnerability management workflows
  • Deep operational experience with IAM, RBAC, and integrations with external identity providers
  • Experience securing CI/CD pipelines and Infrastructure-as-Code (Terraform preferred)
  • Strong Python skills for automation and SOAR workflows
  • Knowledge of securing distributed systems, including experience with self-managed databases such as MongoDB
  • Familiarity with common security frameworks and regulations (SOC 2, ISO 27001, NIST), and understanding how they apply to cloud environments
  • Ability to articulate risk clearly and provide actionable mitigation strategies to engineering teams
  • Strong knowledge of patch management, base image hardening, and version management in containerized and VM-based environments

An excellent candidate will have:

  • Hands-on experience securing large-scale, high-throughput distributed systems
  • Demonstrated expertise in cloud forensics, including investigations across AWS or GCP
  • Experience managing or operating enterprise-scale CSPM programs
  • Experience contributing to SOAR pipelines or building automated remediation systems
  • Prior experience in the SaaS space
  • Contributions to open-source cloud or security projects
  • Published research, CVEs, conference talks, or community-led cloud security work
  • Experience conducting or integrating cloud penetration testing or adversarial simulation techniques

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you

Senior Cloud Security Engineer

USA Posted 1 day ago

$128842 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Cloud Security Engineer

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Braze is seeking a Senior Cloud Security Engineer to join our existing Security Engineering function. Braze is a modern, cloud-first SaaS company operating entirely on cloud-native infrastructure with large-scale, distributed systems across AWS, GCP, and self-managed Kubernetes environments. We are looking for an engineer with deep cloud security expertise who can partner with DevOps, Infrastructure, and Product Engineering teams to strengthen our cloud posture, secure our platforms, and help drive the future of Cloud Security at Braze.

As a Senior Cloud Security Engineer at Braze, you will work on a diverse set of initiatives, including:

  • Working closely with Infrastructure, SRE, and Product Engineering to design secure cloud architectures and develop practical, scalable security controls for new and existing services
  • Implementing and improving end-to-end cloud security controls across AWS, GCP, Kubernetes, CI/CD pipelines, and self-managed systems
  • Leading and improving our existing vulnerability management workflow for cloud assets, including scanning, triage, prioritization, and remediation with tools like Tenable and native CSP capabilities
  • Managing and optimizing security tooling such as CrowdStrike (EDR/CSPM/IR), cloud-native security services, and SIEM detection rules (with the help of our existing SIEM Management function)
  • Performing threat modeling for new cloud technologies and patterns adopted across engineering
  • Contributing directly to incident response, cloud forensics, and run-time security investigations
  • Securing and supporting Infrastructure-as-Code deployments, with ownership over the design and hardening of IaC and CI/CD automation pipelines
  • Developing automation using Python and SOAR platforms to improve detection, response, and remediation workflows
  • Enhancing cloud logging, alerting, monitoring, and operational visibility across AWS and GCP
  • Continually assessing cloud security posture and identifying opportunities to reduce risk, harden environments, and adopt best-in-class cloud security practices

WHO YOU ARE

You are someone who can translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into clear guidance for engineers and product teams. You bring deep hands-on experience securing large-scale cloud platforms—especially AWS - and understand how to balance strong security controls with operational realities. You stay current with cloud security trends, tools, standards, and threat landscapes, and you have a track record of improving real-world cloud security in production environments.

A good candidate will have:

  • 5+ years of experience working in Cloud Security, Infrastructure Security, or DevSecOps in a product-focused company
  • Demonstrable, expert level skills in modern enterprise networking
  • Expert-level knowledge of AWS security, including IAM, control plane security, network controls, logging, monitoring, and cloud-native security services
  • Strong understanding of GCP security, with Azure familiarity as a plus
  • Significant experience with self-managed Kubernetes/K8’s
  • Hands-on experience with CrowdStrike, Tenable, and native cloud CSPM/CWPP tooling
  • Proven track record as an incident responder in cloud environments
  • Strong understanding of run-time security, CSPM concepts, cloud forensics, and vulnerability management workflows
  • Deep operational experience with IAM, RBAC, and integrations with external identity providers
  • Experience securing CI/CD pipelines and Infrastructure-as-Code (Terraform preferred)
  • Strong Python skills for automation and SOAR workflows
  • Knowledge of securing distributed systems, including experience with self-managed databases such as MongoDB
  • Familiarity with common security frameworks and regulations (SOC 2, ISO 27001, NIST), and understanding how they apply to cloud environments
  • Ability to articulate risk clearly and provide actionable mitigation strategies to engineering teams
  • Strong knowledge of patch management, base image hardening, and version management in containerized and VM-based environments

An excellent candidate will have:

  • Hands-on experience securing large-scale, high-throughput distributed systems
  • Demonstrated expertise in cloud forensics, including investigations across AWS or GCP
  • Experience managing or operating enterprise-scale CSPM programs
  • Experience contributing to SOAR pipelines or building automated remediation systems
  • Prior experience in the SaaS space
  • Contributions to open-source cloud or security projects
  • Published research, CVEs, conference talks, or community-led cloud security work
  • Experience conducting or integrating cloud penetration testing or adversarial simulation techniques

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to app

Senior Cloud Security Engineer

USA Posted 1 day ago

$128842 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Cloud Security Engineer

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Braze is seeking a Senior Cloud Security Engineer to join our existing Security Engineering function. Braze is a modern, cloud-first SaaS company operating entirely on cloud-native infrastructure with large-scale, distributed systems across AWS, GCP, and self-managed Kubernetes environments. We are looking for an engineer with deep cloud security expertise who can partner with DevOps, Infrastructure, and Product Engineering teams to strengthen our cloud posture, secure our platforms, and help drive the future of Cloud Security at Braze.

As a Senior Cloud Security Engineer at Braze, you will work on a diverse set of initiatives, including:

  • Working closely with Infrastructure, SRE, and Product Engineering to design secure cloud architectures and develop practical, scalable security controls for new and existing services
  • Implementing and improving end-to-end cloud security controls across AWS, GCP, Kubernetes, CI/CD pipelines, and self-managed systems
  • Leading and improving our existing vulnerability management workflow for cloud assets, including scanning, triage, prioritization, and remediation with tools like Tenable and native CSP capabilities
  • Managing and optimizing security tooling such as CrowdStrike (EDR/CSPM/IR), cloud-native security services, and SIEM detection rules (with the help of our existing SIEM Management function)
  • Performing threat modeling for new cloud technologies and patterns adopted across engineering
  • Contributing directly to incident response, cloud forensics, and run-time security investigations
  • Securing and supporting Infrastructure-as-Code deployments, with ownership over the design and hardening of IaC and CI/CD automation pipelines
  • Developing automation using Python and SOAR platforms to improve detection, response, and remediation workflows
  • Enhancing cloud logging, alerting, monitoring, and operational visibility across AWS and GCP
  • Continually assessing cloud security posture and identifying opportunities to reduce risk, harden environments, and adopt best-in-class cloud security practices

WHO YOU ARE

You are someone who can translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into clear guidance for engineers and product teams. You bring deep hands-on experience securing large-scale cloud platforms—especially AWS - and understand how to balance strong security controls with operational realities. You stay current with cloud security trends, tools, standards, and threat landscapes, and you have a track record of improving real-world cloud security in production environments.

A good candidate will have:

  • 5+ years of experience working in Cloud Security, Infrastructure Security, or DevSecOps in a product-focused company
  • Demonstrable, expert level skills in modern enterprise networking
  • Expert-level knowledge of AWS security, including IAM, control plane security, network controls, logging, monitoring, and cloud-native security services
  • Strong understanding of GCP security, with Azure familiarity as a plus
  • Significant experience with self-managed Kubernetes/K8’s
  • Hands-on experience with CrowdStrike, Tenable, and native cloud CSPM/CWPP tooling
  • Proven track record as an incident responder in cloud environments
  • Strong understanding of run-time security, CSPM concepts, cloud forensics, and vulnerability management workflows
  • Deep operational experience with IAM, RBAC, and integrations with external identity providers
  • Experience securing CI/CD pipelines and Infrastructure-as-Code (Terraform preferred)
  • Strong Python skills for automation and SOAR workflows
  • Knowledge of securing distributed systems, including experience with self-managed databases such as MongoDB
  • Familiarity with common security frameworks and regulations (SOC 2, ISO 27001, NIST), and understanding how they apply to cloud environments
  • Ability to articulate risk clearly and provide actionable mitigation strategies to engineering teams
  • Strong knowledge of patch management, base image hardening, and version management in containerized and VM-based environments

An excellent candidate will have:

  • Hands-on experience securing large-scale, high-throughput distributed systems
  • Demonstrated expertise in cloud forensics, including investigations across AWS or GCP
  • Experience managing or operating enterprise-scale CSPM programs
  • Experience contributing to SOAR pipelines or building automated remediation systems
  • Prior experience in the SaaS space
  • Contributions to open-source cloud or security projects
  • Published research, CVEs, conference talks, or community-led cloud security work
  • Experience conducting or integrating cloud penetration testing or adversarial simulation techniques

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to appl

Senior Cloud Security Engineer

USA Posted 1 day ago

$128842 - $232200

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Cloud Security Engineer

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Braze is seeking a Senior Cloud Security Engineer to join our existing Security Engineering function. Braze is a modern, cloud-first SaaS company operating entirely on cloud-native infrastructure with large-scale, distributed systems across AWS, GCP, and self-managed Kubernetes environments. We are looking for an engineer with deep cloud security expertise who can partner with DevOps, Infrastructure, and Product Engineering teams to strengthen our cloud posture, secure our platforms, and help drive the future of Cloud Security at Braze.

As a Senior Cloud Security Engineer at Braze, you will work on a diverse set of initiatives, including:

  • Working closely with Infrastructure, SRE, and Product Engineering to design secure cloud architectures and develop practical, scalable security controls for new and existing services
  • Implementing and improving end-to-end cloud security controls across AWS, GCP, Kubernetes, CI/CD pipelines, and self-managed systems
  • Leading and improving our existing vulnerability management workflow for cloud assets, including scanning, triage, prioritization, and remediation with tools like Tenable and native CSP capabilities
  • Managing and optimizing security tooling such as CrowdStrike (EDR/CSPM/IR), cloud-native security services, and SIEM detection rules (with the help of our existing SIEM Management function)
  • Performing threat modeling for new cloud technologies and patterns adopted across engineering
  • Contributing directly to incident response, cloud forensics, and run-time security investigations
  • Securing and supporting Infrastructure-as-Code deployments, with ownership over the design and hardening of IaC and CI/CD automation pipelines
  • Developing automation using Python and SOAR platforms to improve detection, response, and remediation workflows
  • Enhancing cloud logging, alerting, monitoring, and operational visibility across AWS and GCP
  • Continually assessing cloud security posture and identifying opportunities to reduce risk, harden environments, and adopt best-in-class cloud security practices

WHO YOU ARE

You are someone who can translate complex cloud attack paths, IAM misconfigurations, and multi-step threat scenarios into clear guidance for engineers and product teams. You bring deep hands-on experience securing large-scale cloud platforms—especially AWS - and understand how to balance strong security controls with operational realities. You stay current with cloud security trends, tools, standards, and threat landscapes, and you have a track record of improving real-world cloud security in production environments.

A good candidate will have:

  • 5+ years of experience working in Cloud Security, Infrastructure Security, or DevSecOps in a product-focused company
  • Demonstrable, expert level skills in modern enterprise networking
  • Expert-level knowledge of AWS security, including IAM, control plane security, network controls, logging, monitoring, and cloud-native security services
  • Strong understanding of GCP security, with Azure familiarity as a plus
  • Significant experience with self-managed Kubernetes/K8’s
  • Hands-on experience with CrowdStrike, Tenable, and native cloud CSPM/CWPP tooling
  • Proven track record as an incident responder in cloud environments
  • Strong understanding of run-time security, CSPM concepts, cloud forensics, and vulnerability management workflows
  • Deep operational experience with IAM, RBAC, and integrations with external identity providers
  • Experience securing CI/CD pipelines and Infrastructure-as-Code (Terraform preferred)
  • Strong Python skills for automation and SOAR workflows
  • Knowledge of securing distributed systems, including experience with self-managed databases such as MongoDB
  • Familiarity with common security frameworks and regulations (SOC 2, ISO 27001, NIST), and understanding how they apply to cloud environments
  • Ability to articulate risk clearly and provide actionable mitigation strategies to engineering teams
  • Strong knowledge of patch management, base image hardening, and version management in containerized and VM-based environments

An excellent candidate will have:

  • Hands-on experience securing large-scale, high-throughput distributed systems
  • Demonstrated expertise in cloud forensics, including investigations across AWS or GCP
  • Experience managing or operating enterprise-scale CSPM programs
  • Experience contributing to SOAR pipelines or building automated remediation systems
  • Prior experience in the SaaS space
  • Contributions to open-source cloud or security projects
  • Published research, CVEs, conference talks, or community-led cloud security work
  • Experience conducting or integrating cloud penetration testing or adversarial simulation techniques

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you

Lead System Administrator

USA Posted 1 day ago

$113700 - $133700

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Lead System Administrator

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.

Main responsibilities:

  • Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
  • Own the maintenance, configuration, availability, and business continuity of core IT services
  • Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
  • Identify recurring issues, define corrective actions, and implement long-term solutions
  • Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
  • Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
  • Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
  • Serve as Tier 3 support for macOS, hardware, and network-related issues
  • Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
  • Create and maintain IT documentation and contribute to the Knowledge Base
  • Manage vendor relationships for IT services and tools
  • Investigate and remediate security-related issues across Gmail, Slack, and Okta
  • Mentor team members and promote IT best practices across the organization

WHO YOU ARE

  • A hands-on problem solver who takes ownership and strives for operational excellence
  • Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
  • Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
  • Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
  • Comfortable using tools such as Jira, Git, and GAM
  • Demonstrated experience designing, implementing, and improving IT services
  • Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
  • Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
  • Excellent written and verbal communication skills
  • Strong networking fundamentals, including familiarity with the OSI model
  • Familiar with software development lifecycle principles

Bonus Qualifications:

  • ITIL Foundation (or higher) certification
  • Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $113,700-$133,700/year, with an expected On Target Earnings (OTE) between $126,300-$148,600/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

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  • Afghanistan+93
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  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • G

Lead System Administrator

USA Posted 1 day ago

$113700 - $133700

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Lead System Administrator

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.

Main responsibilities:

  • Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
  • Own the maintenance, configuration, availability, and business continuity of core IT services
  • Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
  • Identify recurring issues, define corrective actions, and implement long-term solutions
  • Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
  • Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
  • Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
  • Serve as Tier 3 support for macOS, hardware, and network-related issues
  • Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
  • Create and maintain IT documentation and contribute to the Knowledge Base
  • Manage vendor relationships for IT services and tools
  • Investigate and remediate security-related issues across Gmail, Slack, and Okta
  • Mentor team members and promote IT best practices across the organization

WHO YOU ARE

  • A hands-on problem solver who takes ownership and strives for operational excellence
  • Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
  • Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
  • Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
  • Comfortable using tools such as Jira, Git, and GAM
  • Demonstrated experience designing, implementing, and improving IT services
  • Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
  • Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
  • Excellent written and verbal communication skills
  • Strong networking fundamentals, including familiarity with the OSI model
  • Familiar with software development lifecycle principles

Bonus Qualifications:

  • ITIL Foundation (or higher) certification
  • Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $113,700-$133,700/year, with an expected On Target Earnings (OTE) between $126,300-$148,600/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • G

Lead System Administrator

USA Posted 1 day ago

$103800 - $122100

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Lead System Administrator

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.

Main responsibilities:

  • Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
  • Own the maintenance, configuration, availability, and business continuity of core IT services
  • Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
  • Identify recurring issues, define corrective actions, and implement long-term solutions
  • Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
  • Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
  • Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
  • Serve as Tier 3 support for macOS, hardware, and network-related issues
  • Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
  • Create and maintain IT documentation and contribute to the Knowledge Base
  • Manage vendor relationships for IT services and tools
  • Investigate and remediate security-related issues across Gmail, Slack, and Okta
  • Mentor team members and promote IT best practices across the organization

WHO YOU ARE

  • A hands-on problem solver who takes ownership and strives for operational excellence
  • Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
  • Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
  • Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
  • Comfortable using tools such as Jira, Git, and GAM
  • Demonstrated experience designing, implementing, and improving IT services
  • Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
  • Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
  • Excellent written and verbal communication skills
  • Strong networking fundamentals, including familiarity with the OSI model
  • Familiar with software development lifecycle principles

Bonus Qualifications:

  • ITIL Foundation (or higher) certification
  • Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,800-$122,100/year, with an expected On Target Earnings (OTE) between $115,300-$135,700/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+

Lead System Administrator

USA Posted 1 day ago

$108700 - $127900

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Lead System Administrator

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.

Main responsibilities:

  • Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
  • Own the maintenance, configuration, availability, and business continuity of core IT services
  • Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
  • Identify recurring issues, define corrective actions, and implement long-term solutions
  • Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
  • Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
  • Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
  • Serve as Tier 3 support for macOS, hardware, and network-related issues
  • Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
  • Create and maintain IT documentation and contribute to the Knowledge Base
  • Manage vendor relationships for IT services and tools
  • Investigate and remediate security-related issues across Gmail, Slack, and Okta
  • Mentor team members and promote IT best practices across the organization

WHO YOU ARE

  • A hands-on problem solver who takes ownership and strives for operational excellence
  • Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
  • Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
  • Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
  • Comfortable using tools such as Jira, Git, and GAM
  • Demonstrated experience designing, implementing, and improving IT services
  • Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
  • Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
  • Excellent written and verbal communication skills
  • Strong networking fundamentals, including familiarity with the OSI model
  • Familiar with software development lifecycle principles

Bonus Qualifications:

  • ITIL Foundation (or higher) certification
  • Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,700-$127,900/year, with an expected On Target Earnings (OTE) between $120,800-$142,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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$160162 - $282952

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

New

Engineering Manager, Platform Engineering

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

The Platform Engineering Manager leads a team of highly skilled engineers tasked with building and managing a robust, automated platform that abstracts infrastructure complexities and enables seamless application deployment and operations. This role combines technical leadership, engineering management, and product management expertise to deliver platform services that align with organizational needs and provide exceptional value to internal customers.

This manager is responsible for defining and executing a vision for platform services as products, including gathering requirements, prioritizing work based on business value, and ensuring adoption and satisfaction among engineering teams. Collaboration with Site Reliability Engineering (SRE) is critical to embedding reliability practices and achieving operational excellence.

This role is ideal for a leader who thrives at the intersection of engineering and product management, excelling in empowering teams to build platform services that are reliable, scalable, and impactful. By combining technical expertise, product ownership, and strong leadership, the Platform Engineering Manager ensures that the team drives innovation and accelerates the organization’s ability to deliver exceptional outcomes.

Main responsibilities:

  1. Leadership and People Management:

  2. Build, mentor, and grow a high-performing team of platform engineers (Platform Software Engineers and Platform Infrastructure Engineers)

  3. Foster an inclusive and collaborative culture where engineers thrive and are empowered to innovate
  4. Conduct regular 1:1s, performance reviews, and career development planning to support team member growth and engagement
  5. Product Management for Platform Services:

  6. Define platform services as products with clear business value, user personas, and success metrics

  7. Engage with internal engineering teams (users of the platform) to gather requirements and feedback
  8. Prioritize features and initiatives based on business impact, user needs, and technical feasibility
  9. Develop roadmaps for platform products, ensuring alignment with organizational goals and the overall Infrastructure vision
  10. Communicate the value of platform services to stakeholders, driving adoption and ensuring satisfaction
  11. Technical Strategy and Decision-Making:

  12. Provide technical leadership to guide architectural decisions, scalability strategies, and system design

  13. Lead trade-off discussions between reliability, scalability, and feature development to balance short- and long-term goals
  14. Advocate for best practices in platform engineering, including automation, observability, and secure design principles
  15. Collaboration with SREs:

  16. Partner closely with SRE leadership and embedded SREs to ensure platform reliability aligns with Service Level Objectives (SLOs) and error budgets

  17. Collaborate on monitoring, alerting, and proactive system health initiatives to reduce downtime and enhance stability
  18. Ensure a seamless partnership between platform engineers and SREs to drive a culture of operational excellence
  19. Operational Excellence:

  20. Implement and advocate for processes that reduce operational toil and increase team efficiency

  21. Lead incident management efforts, including response coordination and post-mortem reviews, to improve reliability
  22. Ensure all platform services meet high availability, fault tolerance, and security standards
  23. Execution and Delivery:

  24. Manage multiple concurrent projects using sound project management principles to ensure timely delivery

  25. Establish and track success metrics, milestones, and timelines for team initiatives
  26. Drive a continuous improvement mindset within the team, iterating on processes and platform capabilities

WHO YOU ARE

Experience:

  • 5-7+ years in platform engineering, DevOps, or a related field with increasing responsibility
  • Demonstrated experience managing and mentoring engineering teams, fostering a culture of collaboration and excellence
  • Strong track record of owning and delivering platform services that drive significant business value
  • Hands-on experience with building and scaling internal platforms, ideally with Kubernetes, cloud infrastructure (AWS/GCP/Azure), and CI/CD pipelines

Skills:

  • Strong product management capabilities, including gathering requirements, defining user stories, and managing feature prioritization
  • Exceptional technical skills, with expertise in platform engineering principles, automation, and infrastructure-as-code (e.g., Terraform)
  • Ability to effectively prioritize workstreams based on business value and technical feasibility
  • Excellent project management skills, with the ability to balance competing priorities and deliver high-impact results

Collaboration:

  • Exceptional cross-functional collaboration and relationship-building skills, with a focus on alignment across engineering, leadership, and internal stakeholders
  • Comfortable working with SREs and other engineering functions to achieve shared reliability and operational goals
  • Strong communicator, capable of articulating complex ideas and decisions clearly to both technical and non-technical audiences

Mindset:

  • Product-first mindset: passionate about building internal tools and services that deliver exceptional value to their users
  • High level of ownership and accountability, with a commitment to quality and operational excellence
  • Forward-thinking and innovative, always seeking ways to improve platform capabilities and developer experience

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul,

Technical Architect

USA Posted 1 day ago

$99450 - $112500

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Technical Architect

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As a Technical Architect and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. You will own and drive complex technical projects and workstreams to successful completion, specializing in architecting integrations, sophisticated data strategies, and customer-centric use case design to unlock the full value of the Braze Platform.

As a Technical Architect, you will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for rapidly understanding each client’s business and technical requirements, helping them achieve fast time-to-value from their investment in Braze. You will also help clients tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze's functionality to help our customers achieve key business outcomes.

WHAT YOU'LL DO

Customer Obsessed

  • Serve as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.
  • Design and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.
  • Act as a technical conduit between Braze and the customer’s product and engineering teams.
  • Build best-in-class solutions and document those for future automation and iterative deployment.
  • Ensure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.

Data-Driven.

  • Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform

Growth Mindset

  • Proactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.
  • Drive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform's capabilities and value proposition for customers.
  • Collaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.

Key Responsibilities
Client Success & Technical Guidance

  • Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.
  • Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.
  • Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.
  • Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.
  • Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.

Technical Solutioning, Resolution & Empowerment

  • Troubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.
  • Instill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.
  • Document technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.

WHO YOU ARE

Experience

  • 3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
  • 3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.
  • Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.
  • Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
  • Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.

Skills

  • Exceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.
  • Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders
  • A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.
  • Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.
  • You are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.
  • You are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).
  • You are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 - $112,500/year, with an expected On Target Earnings (OTE) between $110,500-125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Bra

Technical Architect

USA Posted 1 day ago

$99450 - $112500

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Technical Architect

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As a Technical Architect and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. You will own and drive complex technical projects and workstreams to successful completion, specializing in architecting integrations, sophisticated data strategies, and customer-centric use case design to unlock the full value of the Braze Platform.

As a Technical Architect, you will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for rapidly understanding each client’s business and technical requirements, helping them achieve fast time-to-value from their investment in Braze. You will also help clients tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze's functionality to help our customers achieve key business outcomes.

WHAT YOU'LL DO

Customer Obsessed

  • Serve as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.
  • Design and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.
  • Act as a technical conduit between Braze and the customer’s product and engineering teams.
  • Build best-in-class solutions and document those for future automation and iterative deployment.
  • Ensure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.

Data-Driven.

  • Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform

Growth Mindset

  • Proactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.
  • Drive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform's capabilities and value proposition for customers.
  • Collaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.

Key Responsibilities
Client Success & Technical Guidance

  • Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.
  • Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.
  • Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.
  • Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.
  • Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.

Technical Solutioning, Resolution & Empowerment

  • Troubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.
  • Instill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.
  • Document technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.

WHO YOU ARE

Experience

  • 3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
  • 3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.
  • Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.
  • Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
  • Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.

Skills

  • Exceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.
  • Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders
  • A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.
  • Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.
  • You are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.
  • You are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).
  • You are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 - $112,500/year, with an expected On Target Earnings (OTE) between $110,500-125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze ena

Technical Architect

USA Posted 1 day ago

$99450 - $112500

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Technical Architect

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As a Technical Architect and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. You will own and drive complex technical projects and workstreams to successful completion, specializing in architecting integrations, sophisticated data strategies, and customer-centric use case design to unlock the full value of the Braze Platform.

As a Technical Architect, you will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for rapidly understanding each client’s business and technical requirements, helping them achieve fast time-to-value from their investment in Braze. You will also help clients tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze's functionality to help our customers achieve key business outcomes.

WHAT YOU'LL DO

Customer Obsessed

  • Serve as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.
  • Design and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.
  • Act as a technical conduit between Braze and the customer’s product and engineering teams.
  • Build best-in-class solutions and document those for future automation and iterative deployment.
  • Ensure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.

Data-Driven.

  • Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform

Growth Mindset

  • Proactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.
  • Drive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform's capabilities and value proposition for customers.
  • Collaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.

Key Responsibilities
Client Success & Technical Guidance

  • Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.
  • Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.
  • Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.
  • Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.
  • Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.

Technical Solutioning, Resolution & Empowerment

  • Troubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.
  • Instill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.
  • Document technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.

WHO YOU ARE

Experience

  • 3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
  • 3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.
  • Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.
  • Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
  • Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.

Skills

  • Exceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.
  • Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders
  • A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.
  • Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.
  • You are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.
  • You are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).
  • You are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 - $112,500/year, with an expected On Target Earnings (OTE) between $110,500-125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enab

Technical Architect

USA Posted 1 day ago

$99450 - $112500

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Technical Architect

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As a Technical Architect and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. You will own and drive complex technical projects and workstreams to successful completion, specializing in architecting integrations, sophisticated data strategies, and customer-centric use case design to unlock the full value of the Braze Platform.

As a Technical Architect, you will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for rapidly understanding each client’s business and technical requirements, helping them achieve fast time-to-value from their investment in Braze. You will also help clients tailor Braze’s product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze's functionality to help our customers achieve key business outcomes.

WHAT YOU'LL DO

Customer Obsessed

  • Serve as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.
  • Design and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.
  • Act as a technical conduit between Braze and the customer’s product and engineering teams.
  • Build best-in-class solutions and document those for future automation and iterative deployment.
  • Ensure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.

Data-Driven.

  • Maximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform

Growth Mindset

  • Proactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.
  • Drive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform's capabilities and value proposition for customers.
  • Collaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.

Key Responsibilities
Client Success & Technical Guidance

  • Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.
  • Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.
  • Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.
  • Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.
  • Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.

Technical Solutioning, Resolution & Empowerment

  • Troubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.
  • Instill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.
  • Document technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.

WHO YOU ARE

Experience

  • 3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
  • 3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.
  • Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.
  • Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
  • Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.

Skills

  • Exceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.
  • Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders
  • A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.
  • Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.
  • You are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.
  • You are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).
  • You are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 - $112,500/year, with an expected On Target Earnings (OTE) between $110,500-125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Bra

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Data Scientist (AI Deployment)

São Paulo

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:

  • Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration
  • Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components
  • Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms
  • Contribute to shaping BrazeAI's product strategy and roadmap through customer-facing insights and technical expertise
  • Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success

WHO YOU ARE

  • Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
  • Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
  • Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
  • Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
  • Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms
  • Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
  • Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
  • Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
  • Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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  • Mon
Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior Data Scientist (AI Deployment)

São Paulo

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:

  • Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration
  • Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components
  • Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms
  • Contribute to shaping BrazeAI's product strategy and roadmap through customer-facing insights and technical expertise
  • Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success

WHO YOU ARE

  • Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
  • Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
  • Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
  • Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
  • Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms
  • Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
  • Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
  • Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
  • Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

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  • Chad+235
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  • Mon

Senior AI Success Manager

USA Posted 1 day ago

$157400 - $185100

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior AI Success Manager

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.

WHAT YOU'LL DO

  • Support the Principal AI Success Manager to build meaningful relationships across our customers' organizations
  • Work with implementation and data science teams to drive the success of AI use cases with our customers
  • Work closely with the Braze sales team to drive renewals & upsell opportunities
  • Develop a deep understanding of customers' business context and pain points to facilitate the strategic mapping of Braze's value proposition
  • Serve as strategic partners to guide our customers in maximizing business value from their use of Braze
  • Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting
  • Synthesize and communicate stories based on customer insights
  • Communicate customer needs to Braze’s product & marketing teams to ensure a customer-centric product roadmap

WHO YOU ARE

  • Be the face of the company, working alongside our customers to help them succeed.
  • Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.
  • Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.
  • Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level
  • People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations
  • Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers
  • Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
  • Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
  • Clear communicator: You can express yourself clearly and persuasively, both in writing and speech
  • Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.
  • 20% travel to customers is expected

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400.00 - $185,100.00 /year, with an expected On Target Earnings (OTE) between $189,600.00 - $223,000.00/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswa

Senior AI Success Manager

USA Posted 1 day ago

$157400 - $185100

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior AI Success Manager

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.

WHAT YOU'LL DO

  • Support the Principal AI Success Manager to build meaningful relationships across our customers' organizations
  • Work with implementation and data science teams to drive the success of AI use cases with our customers
  • Work closely with the Braze sales team to drive renewals & upsell opportunities
  • Develop a deep understanding of customers' business context and pain points to facilitate the strategic mapping of Braze's value proposition
  • Serve as strategic partners to guide our customers in maximizing business value from their use of Braze
  • Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting
  • Synthesize and communicate stories based on customer insights
  • Communicate customer needs to Braze’s product & marketing teams to ensure a customer-centric product roadmap

WHO YOU ARE

  • Be the face of the company, working alongside our customers to help them succeed.
  • Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.
  • Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.
  • Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level
  • People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations
  • Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers
  • Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
  • Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
  • Clear communicator: You can express yourself clearly and persuasively, both in writing and speech
  • Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.
  • 20% travel to customers is expected

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400.00 - $185,100.00 /year, with an expected On Target Earnings (OTE) between $189,600.00 - $223,000.00/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+2

Senior AI Success Manager

USA Posted 1 day ago

$157400 - $185100

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior AI Success Manager

Denver

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.

WHAT YOU'LL DO

  • Support the Principal AI Success Manager to build meaningful relationships across our customers' organizations
  • Work with implementation and data science teams to drive the success of AI use cases with our customers
  • Work closely with the Braze sales team to drive renewals & upsell opportunities
  • Develop a deep understanding of customers' business context and pain points to facilitate the strategic mapping of Braze's value proposition
  • Serve as strategic partners to guide our customers in maximizing business value from their use of Braze
  • Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting
  • Synthesize and communicate stories based on customer insights
  • Communicate customer needs to Braze’s product & marketing teams to ensure a customer-centric product roadmap

WHO YOU ARE

  • Be the face of the company, working alongside our customers to help them succeed.
  • Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.
  • Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.
  • Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level
  • People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations
  • Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers
  • Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
  • Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
  • Clear communicator: You can express yourself clearly and persuasively, both in writing and speech
  • Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.
  • 20% travel to customers is expected

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400.00 - $185,100.00 /year, with an expected On Target Earnings (OTE) between $189,600.00 - $223,000.00/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

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Senior AI Success Manager

USA Posted 1 day ago

$157400 - $185100

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Senior AI Success Manager

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

The AI Success Manager is a critical individual contributor role on our growing AI Success team to ensure Braze customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells, and expansions. You’ll oversee the design and execution of Braze use cases, working closely with customers to identify future use cases, and own executive-level relationships. You will also contribute significantly to the Braze product development process and act as the voice of our customers. Finally, given the analytical nature of Braze’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customer insights, troubleshoot issues, and showcase Braze’s value proposition.

WHAT YOU'LL DO

  • Support the Principal AI Success Manager to build meaningful relationships across our customers' organizations
  • Work with implementation and data science teams to drive the success of AI use cases with our customers
  • Work closely with the Braze sales team to drive renewals & upsell opportunities
  • Develop a deep understanding of customers' business context and pain points to facilitate the strategic mapping of Braze's value proposition
  • Serve as strategic partners to guide our customers in maximizing business value from their use of Braze
  • Conduct analyses (including using Excel and SQL) and provide data-driven presentations on Braze’s business impact, use case insights, and guide customers through troubleshooting
  • Synthesize and communicate stories based on customer insights
  • Communicate customer needs to Braze’s product & marketing teams to ensure a customer-centric product roadmap

WHO YOU ARE

  • Be the face of the company, working alongside our customers to help them succeed.
  • Lead the AI transformation happening in marketing technology today — Braze is at the forefront, so you’ll be in the middle of the action.
  • Join Braze’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.
  • Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level
  • People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations
  • Analytically-driven: You can draw insights from raw data and perform analysis that is helpful and clear to customers
  • Technology enthusiast: You are passionate about new technologies and their potential to impact business-as-usual
  • Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
  • Clear communicator: You can express yourself clearly and persuasively, both in writing and speech
  • Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.
  • 20% travel to customers is expected

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400.00 - $185,100.00 /year, with an expected On Target Earnings (OTE) between $189,600.00 - $223,000.00/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

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*

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244 results found

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  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+26

Messaging Operations Specialist

USA Posted 1 day ago
Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Messaging Operations Specialist

Bucharest

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Messaging is a complex, highly regulated landscape that varies by country and by channel and there will be an opportunity for the specialist to streamline the tools and processes to underpin our Messaging onboarding experience across channels such as SMS/MMS, RCS (RBM), WhatsApp, and, on occasion, Email. You will be responsible for provisioning messaging channels for customers, collaborating with a diverse cast across GTM teams, Product, Sales, RevOps, Growth, Alliances and our technology partners. You’ll also be involved in other strategic initiatives critical to scaling our fast-growing team. If you’re obsessed with problem solving, measuring success and surfacing opportunities through data, we want to meet you!

Operational Excellence

  • Configure our customers’ messaging channel capability, including sms code procurement, globally
  • Collaborate with our messaging aggregators to achieve timely delivery of codes and also manage code inventory to achieve setup target times.
  • Recurrent meetings with messaging aggregators to get latest updates on deliverability and marketing changes.
  • Be knowledgeable of market requirements for SMS and guide our customers and internal stakeholders through the setup process.
  • Work with Braze’s resellers and onboarding partners acting as the main point of contact for SMS provisioning.
  • Maintain and update documentation such as best practices, compliance and playbooks to support scalability.
  • Maintain and update country specific documentation to show differences in SMS deliverability globally and to provide expertise on this information internally.
  • Surface data, process  and technology issues through identification, measurement and monitoring of our operations to the team.
  • Highlight any room for improvement within our existing workflows and where automation can benefit the team.
  • Possessing good communication skills and be comfortable having interaction with customers and internal stakeholders related to provisioning

WHO YOU ARE

  • You’re capable of learning quickly and mastering complicated systems and manual processes
  • Your attention to detail and accuracy is evident in all that you do; you possess a strong completer-finisher attitude
  • You’re empathetic and customer-centric
  • You’re process-oriented and enjoy the clarity of well documented processes and best practices that bring structure to chaos
  • You’re capable of working independently but also energized from working within a team and cross-functionally to help achieve the company's goals
  • You embrace automation and are committed to continuous improvement
  • You want to help our Support and Services teams build the path to scale
  • Great communication skills, able to work with, influence & align with multiple stakeholders

WHAT YOU HAVE

  • 1-3 years experience in an operational role or customer support role with a technical product, ideally in a SaaS, mobile or marketing automation oriented company
  • Familiarity working with SMS and email channels a plus
  • Excellent communication skills, able to work with, influence and align with multiple stakeholders
  • Excellent command of the English language
  • A desire to be hands-on in your daily work and drive accuracy through personal performance
  • A strong mindset of problem-solving with multiple operational tools
  • An understanding of the importance of analytical reporting to demonstrate progression towards your goals
  • Analytically driven with Excel expertise and SQL skills a plus
  • Bonus Points:

  • Knowledge of the Braze ecosystem.

  • Experience with other tools like Looker, Slackbots, Salesforce, etc.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland I

Forward-Deployed Data Scientist II

USA Posted 1 day ago
Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Forward-Deployed Data Scientist II

São Paulo

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:

  • Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration
  • Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components
  • Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms
  • Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise
  • Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success

WHO YOU ARE

  • Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
  • Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
  • Strong technical expertise: proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
  • Engineering best practices: you write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
  • Nice-to-have skills: experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms
  • Customer collaborator: comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
  • Entrepreneurial problem-solver: you identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
  • Continuous learner: you stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
  • Clear communicator: able to explain complex technical ideas persuasively to both technical and non-technical audiences

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

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  • Australia+61
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  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
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  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
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  • Eritrea+291
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  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
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  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
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  • Moldova+373
  • Monaco+

Forward-Deployed Data Scientist II

USA Posted 1 day ago
Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Forward-Deployed Data Scientist II

London

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Our Data Scientist, AI Deployment team is a group of creative technical experts who design and build end-to-end machine learning solutions that power 1-to-1 personalization for some of the world's leading brands. In this role, you will:

  • Design ML use cases from the ground up — scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for success
  • Build and own the full ML pipeline —  taking customers' raw data through transformation, model training, and activation, so that model decisions are delivered to personalize experiences for millions of end users
  • Drive customer success by providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomes
  • Extend product capabilities by developing features and tools that support the broader AI deployment team and scale what's possible across engagements
  • Partner with the Braze Product team to refine and advance Braze's reinforcement learning algorithms, pushing the self-learning capabilities of the platform forward
  • Shape BrazeAI product strategy and roadmap by bringing customer-facing insights and deep technical expertise to the table

WHO YOU ARE

  • Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
  • Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
  • Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
  • Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
  • Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms
  • Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
  • Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
  • Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
  • Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91
  • Indonesia+62
  • Iran+98
  • Iraq+964
  • Ireland+353
  • Isle of Man+44
  • Israel+972
  • Italy+39
  • Jamaica+1
  • Japan+81
  • Jersey+44
  • Jordan+962
  • Kazakhstan+7
  • Kenya+254
  • Kiribati+686
  • Kosovo+383
  • Kuwait+965
  • Kyrgyzstan+996

Forward-Deployed Data Scientist

USA Posted 1 day ago

$124200 - $148500

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Forward-Deployed Data Scientist

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:

  • Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration
  • Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components
  • Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms
  • Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise
  • Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success

WHO YOU ARE

  • Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
  • Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
  • Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
  • Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
  • Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms
  • Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
  • Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
  • Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
  • Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $124,200 - $148,500/year, with an expected On Target Earnings (OTE) between $138,000 - $165,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • In

Forward-Deployed Data Scientist

USA Posted 1 day ago

$124200 - $148500

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Forward-Deployed Data Scientist

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:

  • Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration
  • Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components
  • Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms
  • Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise
  • Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success

WHO YOU ARE

  • Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
  • Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
  • Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
  • Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
  • Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms
  • Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
  • Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
  • Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
  • Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $124,200 - $148,500/year with an expected On Target Earnings (OTE) between $138,000 - $165,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

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  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
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  • Brunei+673
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  • Burundi+257
  • Cambodia+855
  • Cameroon+237
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  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
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  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
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  • Cook Islands+682
  • Costa Rica+506
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  • Djibouti+253
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  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
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  • Ethiopia+251
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  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hunga

Forward-Deployed Data Scientist

USA Posted 1 day ago

$124200 - $148500

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Forward-Deployed Data Scientist

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:

  • Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration
  • Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components
  • Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms
  • Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise
  • Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success

WHO YOU ARE

  • Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
  • Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
  • Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
  • Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
  • Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms
  • Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
  • Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
  • Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
  • Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $124,200 - $148,500/year, with an expected On Target Earnings (OTE) between $138,000 - $165,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • India+91

Forward-Deployed Data Scientist

USA Posted 1 day ago

$124200 - $148500

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Forward-Deployed Data Scientist

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:

  • Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration
  • Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components
  • Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms
  • Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise
  • Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success

WHO YOU ARE

  • Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
  • Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
  • Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
  • Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
  • Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms
  • Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
  • Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
  • Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
  • Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $124,200 - $148,500/year, with an expected On Target Earnings (OTE) between $138,000 - $165,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia+385
  • Cuba+53
  • Curaçao+599
  • Cyprus+357
  • Czechia+420
  • Denmark+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic+1
  • Ecuador+593
  • Egypt+20
  • El Salvador+503
  • Equatorial Guinea+240
  • Eritrea+291
  • Estonia+372
  • Eswatini+268
  • Ethiopia+251
  • Falkland Islands+500
  • Faroe Islands+298
  • Fiji+679
  • Finland+358
  • France+33
  • French Guiana+594
  • French Polynesia+689
  • Gabon+241
  • Gambia+220
  • Georgia+995
  • Germany+49
  • Ghana+233
  • Gibraltar+350
  • Greece+30
  • Greenland+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea+224
  • Guinea-Bissau+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong SAR China+852
  • Hungary+36
  • Iceland+354
  • I

Engagement Manager II

USA Posted 1 day ago
Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Engagement Manager II

London

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

The AI Deployment Engagement Manager is a critical role on our growing AI Deployment team. As an EM, you will own all phases of the program execution process for scoping, designing and configuring Braze AI Decisioning Studio use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.

Responsibilities:

As a Machine Learning Engagement Manager, you'll be at the forefront of deploying Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:

  • Lead the AI Deployment Lifecycle: You'll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT).
  • Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture.
  • Drive successful customer engagements: You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership.
  • Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You'll help us refine our processes to ensure we deliver consistent, high-quality results.
  • Influence the Product Roadmap: You'll play a crucial role in shaping our product roadmap,  ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams.

WHO YOU ARE

You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.

  • A Technical Project Leader: You have significant experience managing technical projects from start to finish. You're a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness.
  • A Strategic Client Partner: You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don't align with the program's goals.
  • A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case's architectural and machine learning design at a conceptual level. You're not just an action-item tracker; you can exchange ideas with a customer's marketing, data engineering and data science teams when needed.
  • An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.

Experience and Education: You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor's degree in a technical field, with advanced degrees (MBA or MS) preferred.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

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  • Afghanistan+93
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  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+243
  • Cook Islands+682
  • C

Engagement Manager II

USA Posted 1 day ago

$121300 - $171400

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Engagement Manager II

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.

Responsibilities:

As a Machine Learning Engagement Manager, you'll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:

  • Lead the AI Deployment Lifecycle: You'll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)
  • Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture
  • Drive successful customer engagements: You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership
  • Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You'll help us refine our processes to ensure we deliver consistent, high-quality results
  • Influence the Product Roadmap: You'll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams

WHO YOU ARE

You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.

  • A Technical Project Leader: You have significant experience managing technical projects from start to finish. You're a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned, and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness
  • A Strategic Client Partner: You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don't align with the program's goals
  • A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case's architectural and machine learning design at a conceptual level. You're not just an action-item tracker; you can exchange ideas with a customer's marketing, data engineering, and data science teams when needed
  • An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.
  • Experience and Education: You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor's degree in a technical field, with advanced degrees (MBA or MS) preferred

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,300.00 - $171,400.00/year, with an expected On Target Earnings (OTE) between $139,400.00 - $197,000.00/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

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244 results found

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  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Be

Engagement Manager II

USA Posted 1 day ago
Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Engagement Manager II

São Paulo

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.

Responsibilities:

As a Machine Learning Engagement Manager, you'll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:

  • Lead the AI Deployment Lifecycle: You'll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)
  • Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture
  • Drive successful customer engagements: You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership
  • Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You'll help us refine our processes to ensure we deliver consistent, high-quality results
  • Influence the Product Roadmap: You'll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams

WHO YOU ARE

You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.

  • Your have fluent English and advanced Spanish (mandatory)
  • A Technical Project Leader: You have significant experience managing technical projects from start to finish. You're a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned, and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness
  • A Strategic Client Partner: You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don't align with the program's goals
  • A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case's architectural and machine learning design at a conceptual level. You're not just an action-item tracker; you can exchange ideas with a customer's marketing, data engineering, and data science teams when needed
  • An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.
  • Experience and Education: You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor's degree in a technical field, with advanced degrees (MBA or MS) preferred

LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barbados+1
  • Belarus+375
  • Belgium+32
  • Belize+501
  • Benin+229
  • Bermuda+1
  • Bhutan+975
  • Bolivia+591
  • Bosnia & Herzegovina+387
  • Botswana+267
  • Brazil+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria+359
  • Burkina Faso+226
  • Burundi+257
  • Cambodia+855
  • Cameroon+237
  • Canada+1
  • Cape Verde+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic+236
  • Chad+235
  • Chile+56
  • China+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros+269
  • Congo - Brazzaville+242
  • Congo - Kinshasa+24

Engagement Manager II

USA Posted 1 day ago

$121300 - $142700

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Engagement Manager II

Denver

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.

Responsibilities:

As a Machine Learning Engagement Manager, you'll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:

  • Lead the AI Deployment Lifecycle: You'll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)
  • Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture
  • Drive successful customer engagements: You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership
  • Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You'll help us refine our processes to ensure we deliver consistent, high-quality results
  • Influence the Product Roadmap: You'll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams

WHO YOU ARE

You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.

  • A Technical Project Leader: You have significant experience managing technical projects from start to finish. You're a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness
  • A Strategic Client Partner: You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don't align with the program's goals
  • A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case's architectural and machine learning design at a conceptual level. You're not just an action-item tracker; you can exchange ideas with a customer's marketing, data engineering and data science teams when needed
  • An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.
  • Experience and Education: You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor's degree in a technical field, with advanced degrees (MBA or MS) preferred

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,300 and $142,700/year, with an expected On Target Earnings (OTE) between $139,400 and $164,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

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244 results found

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  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
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  • Bahrain+973
  • Bangladesh+880
  • Barb

Engagement Manager II

USA Posted 1 day ago

$121300 - $142700

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Engagement Manager II

Austin

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.

Responsibilities:

As a Machine Learning Engagement Manager, you'll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:

  • Lead the AI Deployment Lifecycle: You'll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)
  • Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture
  • Drive successful customer engagements: You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership
  • Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You'll help us refine our processes to ensure we deliver consistent, high-quality results
  • Influence the Product Roadmap: You'll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams

WHO YOU ARE

You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.

  • A Technical Project Leader: You have significant experience managing technical projects from start to finish. You're a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness
  • A Strategic Client Partner: You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don't align with the program's goals
  • A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case's architectural and machine learning design at a conceptual level. You're not just an action-item tracker; you can exchange ideas with a customer's marketing, data engineering and data science teams when needed
  • An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.
  • Experience and Education: You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor's degree in a technical field, with advanced degrees (MBA or MS) preferred

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,300 and $142,700/year, with an expected On Target Earnings (OTE) between $139,400 and $164,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Barb

Engagement Manager II

USA Posted 1 day ago

$121300 - $142700

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Engagement Manager II

Chicago

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.

Responsibilities:

As a Machine Learning Engagement Manager, you'll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:

  • Lead the AI Deployment Lifecycle: You'll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)
  • Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture
  • Drive successful customer engagements: You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership
  • Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You'll help us refine our processes to ensure we deliver consistent, high-quality results
  • Influence the Product Roadmap: You'll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams

WHO YOU ARE

You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.

  • A Technical Project Leader: You have significant experience managing technical projects from start to finish. You're a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness
  • A Strategic Client Partner: You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don't align with the program's goals
  • A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case's architectural and machine learning design at a conceptual level. You're not just an action-item tracker; you can exchange ideas with a customer's marketing, data engineering and data science teams when needed
  • An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.
  • Experience and Education: You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor's degree in a technical field, with advanced degrees (MBA or MS) preferred

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,300 and $142,700/year, with an expected On Target Earnings (OTE) between $139,400 and $164,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880
  • Bar

Engagement Manager II

USA Posted 1 day ago

$121300 - $142700

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Engagement Manager II

San Francisco

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.

Responsibilities:

As a Machine Learning Engagement Manager, you'll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:

  • Lead the AI Deployment Lifecycle: You'll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)
  • Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture
  • Drive successful customer engagements: You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership
  • Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You'll help us refine our processes to ensure we deliver consistent, high-quality results
  • Influence the Product Roadmap: You'll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams

WHO YOU ARE

You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.

  • A Technical Project Leader: You have significant experience managing technical projects from start to finish. You're a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness
  • A Strategic Client Partner: You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don't align with the program's goals
  • A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case's architectural and machine learning design at a conceptual level. You're not just an action-item tracker; you can exchange ideas with a customer's marketing, data engineering and data science teams when needed
  • An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.
  • Experience and Education: You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor's degree in a technical field, with advanced degrees (MBA or MS) preferred

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,300 and $142,700/year, with an expected On Target Earnings (OTE) between $139,400 and $164,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

First Name*

Last Name*

Email*

Phone

Country*

Phone*

244 results found

No results found

  • Afghanistan+93
  • Åland Islands+358
  • Albania+355
  • Algeria+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
  • Bahamas+1
  • Bahrain+973
  • Bangladesh+880

Engagement Manager II

USA Posted 1 day ago

$121300 - $142700

Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

Back to jobs

Engagement Manager II

New York City

Apply

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.

Responsibilities:

As a Machine Learning Engagement Manager, you'll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include:

  • Lead the AI Deployment Lifecycle: You'll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)
  • Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture
  • Drive successful customer engagements: You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership
  • Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You'll help us refine our processes to ensure we deliver consistent, high-quality results
  • Influence the Product Roadmap: You'll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams

WHO YOU ARE

You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.

  • A Technical Project Leader: You have significant experience managing technical projects from start to finish. You're a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness
  • A Strategic Client Partner: You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don't align with the program's goals
  • A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case's architectural and machine learning design at a conceptual level. You're not just an action-item tracker; you can exchange ideas with a customer's marketing, data engineering and data science teams when needed
  • An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.
  • Experience and Education: You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor's degree in a technical field, with advanced degrees (MBA or MS) preferred

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $121,300 and $142,700/year, with an expected On Target Earnings (OTE) between $139,400 and $164,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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Data Scientist, AI Deployment

USA Posted 1 day ago
Open Role Brief Quick scan for responsibilities, requirements, and tone before you dive deeper.

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Data Scientist, AI Deployment

Bucharest

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At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Our Data Scientist, AI Deployment team is a group of creative technical experts who design and build end-to-end machine learning solutions that power 1-to-1 personalization for some of the world's leading brands. In this role, you will:

  • Design ML use cases from the ground up — scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for success
  • Build and own the full ML pipeline —  taking customers' raw data through transformation, model training, and activation, so that model decisions are delivered to personalize experiences for millions of end users
  • Drive customer success by providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomes
  • Extend product capabilities by developing features and tools that support the broader AI deployment team and scale what's possible across engagements
  • Partner with the Braze Product team to refine and advance Braze's reinforcement learning algorithms, pushing the self-learning capabilities of the platform forward
  • Shape BrazeAI product strategy and roadmap by bringing customer-facing insights and deep technical expertise to the table

WHO YOU ARE

  • Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
  • Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
  • Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
  • Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
  • Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms
  • Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
  • Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
  • Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
  • Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Create a Job Alert

Interested in building your career at Braze? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Autofill with MyGreenhouse

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Last Name*

Email*

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Phone*

244 results found

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  • Andorra+376
  • Angola+244
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  • Antigua & Barbuda+1
  • Argentina+54
  • Armenia+374
  • Aruba+297
  • Ascension Island+247
  • Australia+61
  • Austria+43
  • Azerbaijan+994
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  • Bahrain+973
  • Bangladesh+880
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